Many, many thanks for getting us home early - you always do what you say
Thanks for getting me home Owen
Stepped up to the plate in difficult circumstances
The last BA flight to leave Miami for the foreseeable future! You did your part but we felt BA could have done very much better in respect of the alcohol and food service (or lack of) on a club class flight
Doug was excellent as always
Faced with flight cancellations due to Covid19 the team did everything to get us back home to the UK - many thanks
Very happy with the service. Many thanks to Kelly who made me feel at ease. In future all my travel will be booked through DialAFlight.
We’ve “shopped” with you for years and never doubted your professionalism, commitment to your customers and your very competitive prices. However, when we recently had to abort our travelling and get home, from the USA, you came into your own. Sean was wonderful and got us new flights in minutes. It made a very stressful time much more bearable and manageable. This was whilst a friend was simultaneously trying to get information and change her flights with on online provider. She was on the phone for 5 hours!
Cannot rate you highly enough. Got us home from USA with minimum fuss in these troubled times. Will tell all far and wide how good you are.
After finding out twice that our flights were cancelled and offered a flight home by Delta and an unsuitable alternative we contacted your emergency department. They could not have been more helpful in sorting out an alternative flight. I would like to thank all your staff especially Rory who we have contacted for all our travel arrangements for the last three years.
Excellent service in a difficult situation returning from the States early because of CV. Again DialAFlight have ‘come up trumps’.
Reid and his team are marvellous
As usual DialAFlight have been excellent. Due to the Covid 19, our return flight from Tampa was cancelled and BA referred us to you. Thank goodness they did as Nick was absolutely outstanding in getting us on connecting flights from Tampa to Miami and then on to Heathrow. Absolutely first class customer care and when the crisis is over we will use nobody but yourselves for future trips.
Excellent staff and that’s why I keep using DialAFlight. I just give them my dates and location and they take care of it all.
Teddy is a star. We had many difficulties whilst in US for a cruise/trip. These were dealt with calmly and sensibly.
Great service in unprecedented times. As soon as Samuel was given the go ahead by the airline, he had us booked on flights home very quickly.
In spite of the circumstances Samuel did everything he could to get us home having had our first flight he rearranged cancelled just hours after we had booked. Hopefully he will be able to bring the rest of our party home. He is a credit to your company.
Joseph, as usual,you were very efficient. Many thanks.
Always able to rely on you to rearrange flights when travel plans are disrupted.
Great service in difficult times
Thanks so much for rearranging our flights back from Florida during the coronavirus crisis.
Many thanks to Manny who arranged for us to fly home early. He was very quick and efficient and was able to confirm our new flights far quicker than Virgin Holidays and other companies. We gave his details to other people that were in a similar position
Stan was a great help with getting return flights back from Florida when Virgin cancelled the original flight and subsequent flights. Virgin themselves were less than impressive - if it wasn’t for Stan we would still be stranded over there
Would like too thank everyone for their first class job and helping me with my flight to Orlando
We can always rely on your help
I was in Florida but Niall gave me great advice and support, getting me home on the day I was supposed to even though my original flight was cancelled.
As always, I received a top class service. Special thanks for keeping in touch with me via phone and email to keep me updated about the airline’s policy regarding the COVID19 situation. Keep up the good work and I look forward to use your services again.
Marvellous service getting us back from USA this week. Big shout out to Anton!
Many thanks to Hayley and Miles for getting me home from America
I've always longed to visit the Florida Keys because it sounds so romantic. I'm a huge fan of the 1948 movie Key Largo, which starred Humphrey Bogart and Lauren Bacall. And of course, the area has a strong connection with Ernest Hemingway - the author lived on Key West.
Fans still turn up in Key Largo every October for the annual Humphrey Bogart Film Festival. One highlight is a chance of a cruise on the fully restored African Queen, the original boat from John Huston's 1951 film of the same name starring Bogart and Katharine Hepburn.
Hemingway fans aren't forgotten either. The annual Hemingway Lookalike competition takes place in July at Key West bar Sloppy Joe's. An entire bar full of Hemingway clones sounds slightly frightening but each to their own.
My actor husband Trevor and I had long ago decided we wanted to visit the Keys, but never seemed to get around to it. However, a pleasure deferred is a pleasure intensified.
After our plane touched down in Miami, we rented a car and headed south. It may not look far on the map but from Miami to Key West is around 150 miles - a three-hour drive because the road isn't brilliant.
We were based at Sunset Key Cottages, reached from the Westin Key West Resort and Marina.
At the Westin we were ushered aboard a little ferry and whisked across to the amazing Sunset Key. It was a fabulous away-from-it-all place but had the advantage of the bustling delights of Key West on its doorstep.
We immediately fell in love with Key West and its coloured clapboard houses. For many young Americans, this is a vibrant party town.
Main Street at night is a delight because so much goes on: music pouring from crowded bars and the occasional Hemingway lookalike waiting for his big day!
During the day there are several interesting places to visit. I enjoyed the Little White House, the holiday home of US President Harry Truman, famous for his remark 'the buck stops here'.
It was on his watch that atomic bombs were dropped on Hiroshima and Nagasaki - the responsibility must have been immense. Another unmissable place is the Ernest Hemingway Home and Museum. The writer lived here for ten years during one of his most prolific writing periods. The main attraction here is its 50 six-toed cats.
Hemingway was given a white six-toed cat by a ship's captain, and some of the cats who live in the museum grounds are descendants of that original feline, named Snow White.
There is also a good Tennessee Williams exhibition in Key West - the author had a home here for 34 years. It was in Key West that he is believed to have completed the final draft of A Streetcar Named Desire.
For most of the time, however, we were content to bask in serenity on our 27-acre island, which was a naval base before it was acquired by the Westin. It was a little piece of paradise.
One minute we were in Key West, with its tourist bustle and huge cruise ships - the big Disney liners a particular feature - but when we crossed back to our island, all the noise disappeared.
We had an idyllic white-sand beach and azure waters. It was the best five days we've ever had. Sublime. Watching the sun go down is a big event in Key West - everybody stops to watch. And when it got dark we loved looking up at the stars.
After our Key West stay we drove back to Miami. We were staying in Miami Beach, at the very southern end of the resort. We met some really cool people.
One of my great pleasures was swimming in the ocean - so warm and silky. I'm a Liverpudlian and Liverpudlians have a special love for the US - Liverpool used to the main port for travel to America. Our city is where all the Cunarders used to sail from.
If you're staying in Miami, I would recommend dining at the fantastic Seaspice on the Miami River.
They serve what is described as a 'globally inspired menu' featuring a raw bar and dishes ranging from wood-fired casseroles to Dover sole and branzino, a type of seabass. The views over the city and the river are also very special.
A lot of people think that Florida means Disney World or the start of a cruise, but if you're prepared to search a little further you'll discover that there's much, much more.
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