Your calls always answered within 5 rings.
All went very smoothly
I would definitely recommend your excellent service. I will be contacting you for any future travel
Wayne is brilliant - always there to help and advise. We love him!
Very good advice and organisation
Always first class service. Can’t fault it
Alan couldn’t do enough for me. I have told so many people, even when I was overseas talking to English travellers, how wonderful he and the company are.
We opted for premium economy and were extremely pleased we made that decision - it was the best and most comfortable flight we’ve had.
We were pressurised into taking out breakdown insurance by the rental company who insisted we were not covered although I thought we were.
From the day I called to arrange our cruise, the service was exceptional. Liam was always helpful and polite, even when we wanted to change things. Will definitely be organising our next holiday with DialAFlight
Thanks Glen - another fantastic stay at the villas
As always everything went well, if we have an issue while on holiday we always have peace of mind that Dialaflight will look after us should we need help
Nicky Degun Is very good - we have used her for 14 years.
William easy to deal with. Always on hand even though I'm sure I bugged him. Very smooth and made my first trip to the States easy and unforgettable
Must say Owen is a nice guy and excellent at his job
Great service, great communication.
Keep doing what you’re doing
We had to change the holiday from last year to this and it was done with no problems at all. Also Ross got us a better deal on the car hire with an extra day's holiday, just making the whole thing seamless.
Thank you Troy for all your help
Exceptional service
Oscar did well. Everything went smoothly as planned.
Ivor has been great. I am going to book with him again for next year.
Complete nightmare on the return journey due to the airline's miscommunication resulting in delays of 26 hours but DialAFlight did everything to correct the error in super quick time.
Excellent as always
There was no communication about the changes made to our cruise by either DialAFlight or Royal Caribbean. Also, there should always be a breakfast added to room reservations. Overall, Lloyd did a great job.
Another fabulous DialAFlight holiday enjoyed. Next year beckons.
Another great trip arranged for us by Cody. Everything went smoothly and we really appreciated how well planned and organised it was. We had a great time and will definitely continue to recommend to friends and family.
Always a pleasure
As always the booking procedure was quick and easy and reassuring to have you at the end of the phone when a hiccup occurred trying to check in for return flight
Thanks again to Bradley for his time spent to arrange our trip.
You were able to get prices for flights, baggage and seat reservations, which I could not achieve! Your car booking was amazing, Alamo were fantastic. I will certainly be back to you for my next trip.
Some of us just don't do theme parks. The last time I went on a rollercoaster (by mistake, thinking it was a scenic water ride), I was green for the rest of the day.
So when my husband suggested we should take the children to Orlando in Florida, we came to a compromise. I would find as many alternative activities for the family to enjoy, on the understanding we would never set foot in a theme park (not one with adrenaline rides anyway). The children, Ella, 11, and Ollie, 8, were sure I would relent once we got there.
While there's nothing particularly scenic about Orlando's main drag - the sprawling International Drive, with its huge shopping malls and eat-as-much-as-you-want buffet restaurants - if you drive south for 30 minutes to the Central Florida Everglades in Kissimmee, the scenery changes completely.
You can whizz through wetlands which stretch in either direction in an airboat at Boggy Creek Airboat Adventures. Out on the water, we see alligators basking in the sun, their heads emerging from the murky depths. The children squeal with delight.
On land, there's a replica Native American village, where we learn about the Jororo Tribe, which once lived on the Kissimmee River, from a local. The children love his body piercings and tattoos.
To get close to the alligators, we head to Gatorland . The wildlife park has been dedicated to 'gators great and small for more than 70 years, and is 20 minutes by car from International Drive.
We goggle at 14ft monsters in the breeding marsh, feed medium-sized alligators bait, and see the razor-sharp teeth of beady-eyed babies.
As if we were in any doubt, The Gator Jumparoo and Up-Close Encounter shows, where keepers show off the power of some giants, demonstrate only too clearly that alligators are not to be messed with.
They don't call Florida the 'Sunshine State' for nothing. Orlando has year-round sun. So for a day in the shade, we head to WonderWorks, an indoor 'edutainment' centre on International Drive, which promisingly offers exploration and learning at the same time.
I feel smug that I am ticking the 'good parent' box, in zones including 'natural disasters' and 'space exploration', where we experience a hurricane and earthquake and take on a glow-in-the-dark rope course.
There are no big rides at WonderWorks, but head to ICON Park, less than a mile way, and you'll find a 400-ft observation wheel, where the far-reaching views stretch to the East coast.
Nights out on holiday can be restrictive with children, but at Old Town Kissimmee we join petrol heads in a gleaming Chevy from across the region for the Saturday night Classic Car Cruise.
Get lucky and you'll see a real rocket launch at Kennedy Space Center Visitor Complex on Merritt Island, just under an hour's drive from Orlando.
We get very lucky indeed, watching a satellite shoot into space. In the centre itself, there are enough exhibits to visit over several days. Walk underneath the suspended 364ft-long Saturn V, the largest rocket ever flown, and you feel very small.
Ella is particularly interested in the Heroes & Legends area, which documents the success of space pioneers. My husband is so impressed with the dramatic recreation of the 1969 Apollo 11 launch from the actual operation room used on the day that he goes back for more.
It was the children who spotted Epic McD, the world's largest entertainment McDonald's on West Sand Lake Road, not far from International Drive. It turns out to be a good find.
As well as a free soft play area, there's an arcade of 50 games with pre-loaded money cards.
Taking children shopping is an endurance test, but at Florida Mall the hands-on Crayola Experience helps a lot. Here we make personalised crayons.
Buying time for grown-up purchases of cut-price sportswear, my husband promises the children we'll later visit the huge M&M store.
Back home, Ollie has an alligator claw keyring from Gatorland, while Ella has a personalised Chevy number plate on her wall.
And no one asks why we didn't do theme parks.
First published in the Daily Mail - February 2020
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