Your calls always answered within 5 rings.
Leave more time between the return connection flight as there was a delayed start in West Palm Beach which made it a little stressful
As always Dylan delivered the best possible travel experience with good flight times and a decent price.
Marshall is always very helpful and has given me a lot of good advise over the last few years
George Burke was excellent as usual
Over the many, many years we have used DAF they have NEVER failed to deliver. As a family we would never use any other company for the booking of our flights, car hire and airport lounges.Thank you Ewan
Superb performance once again. Hassle free and professional
Always very helpful
Tristan did a good job
The best service. Always recommend
DialAFlight offers an excellent personal and professional service. They arrange all our holidays and take the time to provide a service that is personalised.
As ever Jenson sorted us out and all perfect.
Excellent staff and all the arrangements were absolutely perfect
Great service as I have come to expect from DialAFlight.
Excellent service, as always. Wouldn’t trust my travel arrangements to anyone else. Feels like dealing with friends.
Thank you for your continued service to me and my family. You always understand what we ask and do a good job.
I have used DialAFlight on many occasions and have always received excellent service. I would recommend them to anyone
Would like to thank Charlotte for providing one amazing memorable trip, we will definitely be booking again next year
Dexter was extremely helpful throughout
Ten out of ten again!
Hadn’t been to USA for 7 years but we have always used DialAFlight for our bookings and now both our daughters do as well. Always excellent service
All good thanks
Damian and his team are always 1st class and reliable, we'll continue to plan trips with them as they are so good
As always, stellar service. Ian Newton and his team are fantastic!
Many thanks for doing the bookings for me. Flights outgoing on time and connection worked well. BA flight coming home delayed due to “technical issue” but nice journey once under way and was a direct flight, anyway.
Always very responsive when queries arise. Very professional and always helpful. Nothing is too much trouble. Excellence all round
Excellent service. I would be lost without DialAFlight! Steven will go beyond all to make sure I have a good deal, the flight times are social (for my age!) and I get a seat booked as my preference. If you haven't used them, you're missing out!
Extremely helpful. Easy to talk to and ensure everything goes smoothly. Will be using again.
Stevi was an amazing organiser - she made us feel so special and would answer any questions about our holiday.
Jenson Palmer was so polite and professional throughout and that is why I have been booking holidays with him for years
Cannot thank or praise Wayne enough - he makes everything easy and goes above and beyond to deliver exceptional service and wonderful family holidays.
I remember the first time I went to Miami Beach. It was to film an American version of Trigger Happy TV and I was not really looking forward to it.
I thought it would be a combination of Miami Vice flashiness coupled with theme parks. How wrong I was.
The moment I got out of my cab in South Beach, I was hooked. The heady mix of wonderful weather, glorious Art Deco buildings and a blend of American optimism and Cuban joie de vivre made the place crackle with excitement.
I stayed at The Tides on Ocean Drive and just down from the glitzy hacienda where Gianni Versace lived and died. South Beach was on a resurgence, having almost nosedived into a no-go zone in the 1980s.
One of the opening scenes in the movie Scarface shows a drug deal go terribly wrong by way of a chainsaw, and the dilapidated street this happens on is Ocean Drive.
Then the fashion and music industries started to use it as a location because it was cheap and looked amazing. Everyone else followed.
I'd sit on the terrace of The Tides and watch the glamour pass by. One morning I was joined, at neighbouring tables, first by Mike Tyson and an entourage of eight, followed by the rapper Ja Rule and his pet lion. SOBE, as South Beach is known, had truly arrived.
I hadn't been back for a while and wanted to introduce my family to it. I hoped they'd love it as much as I did.
I opted for an old favourite hotel called The Albion. I'd stayed there while filming another show and it is ideally placed at the top of Lincoln Road Mall, the pedestrianised street that cuts through South Beach and is packed with stores, restaurants and bars.
The Albion has a fabulous bar, Repour, and a pool that is a refuge from the bustle of the city.
We normally breakfasted at News cafe, an Ocean Drive institution where you get some of the best people-watching in the world. Then we'd head off for the day's activity.
One day we visited the Wynwood Walls, a must-see in Miami. Another formerly dilapidated area, it has been transformed by street artists from around the world invited to use the neighbourhood as their canvas. It is now fast becoming gentrified and is packed with hipster stores and cafes along with the extraordinary art.
Cycling is the best way around South Beach. We rented bikes for a couple of days and zoomed around soaking up the street life and never, ever seemed to have to go uphill.
Having reached the southern tip of Miami Beach and wandered out to the end of the pier to get a fabulous boat's-eye view, we would often lunch at Monty's, a relaxed place on the Miami side of the island that's great for sunsets and cocktails.
Or we'd hop in a cab and head to Coral Gables. This ridiculously wealthy community has a little jewel in its crown - The Venetian Pool. It's an oasis, a public swimming pool made from a former coral quarry in the 1920s - the most beautiful swimming pool I've ever been to.
Then it was back to SOBE, gawping at the fabulous seaside properties on Star Island.
Come the evening, we'd normally wander down Lincoln Road Mall to one of our favourite places - Rosinella, an authentic Italian trattoria where we could sit outside and watch the world go by.
For a treat, we'd head south to Jo's Stone Crabs, a SOBE institution. You can't reserve a table so you put your name on a list and then sit down for a drink to wait your turn.
The food is extraordinary. Huge stone crab claws dipped in mustard sauce, wonderful aged steaks that melt in your mouth.
SOBE is the place to be - take it from me. As my daughter Parker put it, it puts you in a 'Sunshine State Of Mind'.
First published in the Mail on Sunday - August 2018
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