Your calls always answered within 5 rings.
First class service as always
Over the last 30 years I have always had excellent personal service.
Tristan always delivers what he promises - so all in all an excellent service
It's easier to go via Schiphol than Heathrow and more reliable
Great help from Adrian who did everything to help us with the booking including calling us a few days before we flew to check we were all up to date with our travel plans. 5 star service as before. I choose DialAFlight for all my bookings now.
Many thanks to Rupert and team
Excellent service as always, thank you
Teddy is always helpful, friendly and supportive
Great trip as always
Always reliable with great service. Thanks once again
Very friendly staff and always answer the phone! A very good service
Tom was outstanding. Got us flights for the next day after our original airline cancelled with less than 24 hours notice. He made the process quick and easy, will definitely be using again.
As always, great service and value.
Thank you Taylor again for great service .
Everything was perfect especially having assistance
Jenson, you must have wings by now - an absolute angel - you managed to sort out our car hire in Florida immediately. We know we can rely on you at any time if we have queries or a problem. Many, many thanks
Roger went above and beyond
Great trip, seamless as usual, thanks to Ian
Over the past 20+yrs you have never failed to provide personal, tailored service. Dealing with Gavin really is like dealing with a friend or a family member. Thank you doesn’t seem enough! But thank you.
All went very smoothly
I would definitely recommend your excellent service. I will be contacting you for any future travel
Wayne is brilliant - always there to help and advise. We love him!
Very good advice and organisation
Always first class service. Can’t fault it
Alan couldn’t do enough for me. I have told so many people, even when I was overseas talking to English travellers, how wonderful he and the company are.
We opted for premium economy and were extremely pleased we made that decision - it was the best and most comfortable flight we’ve had.
We were pressurised into taking out breakdown insurance by the rental company who insisted we were not covered although I thought we were.
From the day I called to arrange our cruise, the service was exceptional. Liam was always helpful and polite, even when we wanted to change things. Will definitely be organising our next holiday with DialAFlight
Thanks Glen - another fantastic stay at the villas
As always everything went well, if we have an issue while on holiday we always have peace of mind that Dialaflight will look after us should we need help
Frankly, I was at the bottom of the learning curve when it came to Tampa. I had heard of the Tampa Bay Buccaneers, the local football team, but that was about it. Most British visitors to Florida make a bee-line for Orlando and Miami.
But the old pecking order is changing fast. That's probably why Virgin Atlantic, scenting a winner, is now offering direct flights to Tampa. Parts of the city are run down; public transport is pretty basic. Tampa has been up, down, up again, down again, like one of the rollercoasters in Busch Gardens, the family theme park to the north of the city centre.
But its overall trajectory is emphatically up. I stayed for three nights at the spanking new JW Marriott hotel, in the heart of Tampa, and had a blast.
The city combines the dynamism of 21st-century America with just a hint of old-fashioned Southern charm. It is quite a cocktail - and Floridians love their cocktails.
All around the sunlit bay, I unearthed parks and museums, terrific bars and restaurants, quirky neighbourhoods and, best of all, a wealth of history.
In its heyday, Tampa was known as Cigar City, thanks to Vicente Ybor, a Spanish born entrepreneur who moved here in the 19th century, bought up swampland, then lured thousands of Cuban migrant workers to join him. Soon Ybor City, as the area became known, was turning out more cigars than anywhere else on the planet. No longer, alas.
But I would not have missed Ybor City for anything. Like Little Italy in New York, or the French Quarter in New Orleans, it encapsulates the American Dream - beautiful but fragile - in perfect miniature.
After disembarking from a rickety old streetcar, I soon found myself in a rabbit warren of scruffy streets, some overrun with chickens, some featuring bars and businesses, both weird and wonderful. 'Save a horse, ride a cowboy,' read one sign. 'The only shop in Tampa where death and dysfunction dance a graceful ballet,' boasted another, with dusty skeletons in the window.
Should I risk it? Or play safe and visit the more sedate-looking J. C. Newman Cigar Factory and Museum? I played safe. I am scared of skeletons.
Newman is not just a world renowned company, but the last operational cigar manufacturer in Tampa. Watching highly skilled workers cut tobacco and hand-roll cigars with such loving care was a revelation.
Vicente Ybor wanted to build a community, not just churn out cigars. The 19th-century migrant workers were well housed, got a good education and, after work, met at a Cuban club, of which a local guide gave me a tour. It was built on a palatial scale, with a ballroom fit for a king.
Lunch beckoned - and what a lunch. The family-run Columbia restaurant has been a fixture in Ybor City since 1905. I have never had Spanish food of this calibre outside of Spain. Unable to decide between the grilled snapper and the shrimp and crabmeat casserole, I had both and was soon whinnying for more. Olé!
If Ybor City evokes Tampa past, Hyde Park Village, across the bay, embodies its future.
It's a substantial urban development, less than ten years old, beside a much older residential area - the sleepy pre-war Tampa of shady streets, rocking chairs on porches and tattered Stars and Stripes fluttering overhead.
There are no rocking chairs in Hyde Park Village because everyone is on the move: joggers, dog walkers, teenagers on electric scooters, friends snatching a coffee before repairing to their laptops. The village has already become a magnet for young people working in the creative industries. They hang out in shared work spaces and, after hours, meet at the sort of bars where everyone knows everyone else and the cocktails flow like water.
Want to watch an arthouse movie in a funky bistro? Here's your chance. Or eat excellent Italian food in stylish surroundings? Look no further than Timpano, another humdinger of a restaurant.
For lovers of museums and galleries, the new Tampa Riverwalk is another must, linking a string of visitor attractions, from the vibrant Tampa Museum of Art to the Henry B. Plant Museum, an oasis of tranquillity.
I had brunch at the nearby Oxford Exchange, a much-loved Tampa institution. Part cafe, part shop, the Exchange is a lovingly crafted shrine to books. They even present your bill discreetly folded into a dusty old novel. Class.
.
On my last morning, I had breakfast in Goody Goody, a retro American diner, then took a mini powerboat out into the bay.
The views were so thrilling that I nearly disturbed a nesting pelican just 50 yards from the general hospital.
My final port of call was Sparkman Wharf. Millennials in shorts and T-shirts sipped craft beer in refurbished shipyard crates, soaked up the sun and yakked about baseball, love and life without a care in the world.
It was hard to drag myself away to catch my plane home.
But isn't that true of all great cities? They leave you wanting more.
First published in the Daily Mail - November 2022
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