The guy I dealt with was really good...helpful, knowledgeable and friendly. Thoroughly recommended.
Natalie was amazing. BA had put us down as no shows but we had checked in so they cancelled our return flights to Florida. It was a special birthday trip so we were desperate. Natalie listened to our plight, got us on the next available flight, and when that got cancelled the following day, contacted us and re-arranged with another airline and when BA tried to transfer us to Heathrow, Natalie got the flight changed back to Gatwick. A true credit to your company
Excellent efficient and friendly service from Riley Ranson
Next time we will look more carefully at length of time at airport ... not your fault, we missed the detail.
Joe is always my go to helper
As always, friendly knowledgeable staff. Elliot and Roy sorted out my trips to my specific preferences, always at the best price, and send prompts about travel requirements and reminders as my trip draws close. Already have my next trip booked with them.
Richard Warrin gave us excellent service and was extremely helpful under very difficult circumstances after our Virgin flight from Miami to London was cancelled. It was very stressful but Richard calmly explained the situation and without his help we would have been lost
Continual updates and support if required. Arthur was excellent.
I've been booking my flights to Orlando for years with you and always get a 1st class service. Keep up the good work.
This is how a company should be run. Absolutely no comparison!
Above and beyond expectations
I have been using DialAFlight for a number of years and would not consider using anyone else. They take all the stress out of planning your holiday.
Always use, always excellent service.
Brilliant service as ever. Have already recommended to a friend who has booked through DialAFlight
Not your fault that BA were useless there and back but we enjoyed our trip to be with our family …
Took all the headache away from booking myself.
Always excellent service
Car rental pick up at Orlando airport was awful. For Dollar and Thrifty the queues were horrendous, most people were complaining and it was a two hour wait. Not what you want after a 9 hr flight.
Another excellent trip, kept well informed, will keep on booking with DialAFlight. Any problems are always sorted out.
Finn always does an excellent job
A very good experience throughout
I had to coordinate my flights from the UK with those of family members from the US and Caribbean, which was quite complicated but Nicholas managed to book me seats on the same flights and I had no problems when catching them - all went smoothly!
Always excellent. Thanks to Hayley for all her hard work and advice.
Would definitely use you again. Great service
Great communication and prices. Staff are professional, courteous and great to work with
Everything went according to plan and the number of postal and email notifications were excellent. Oli is a first class agent and was always available when required.
Gavin is always extremely helpful.
Would not recommend flying with British Airways into Orlando 's new terminal C because you cannot collect your hire car from this terminal. You have to get a shuttle bus to the other terminal to get your hire car where the queues for Thrifty, Dollar and Avis mean a very long wait
Enormous thanks to Justin
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