Your calls always answered within 5 rings.
Great place to relax. However any future bookings I will go to the new section of the hotel
Darren Moseley is excellent
Sadie and her team can always be relied on to help whatever the situation. I'm really pleased there is someone at the end of the phone at any time. Thank you DialAflight.
We had a great experience using DialAFlight. Dylan was very helpful
Everything went well with my flight.
Great service thank you. Good flights, excellent accomodation and everything went smoothly. William checked in with me prior to the holiday to check all was well and to wish us a good holiday. Will be recommending DialAFlight to family and friends.
Thank you Ivor for another memorable trip. We had a fantastic time and everything synced as arranged.
Justin rerouted us from Qatar Airways to BA and Oman Air due to the conflict. All worked out perfectly. Many thanks as always.
On arrival at Tokyo airport the taxi was not there. After waiting a while we telephoned the taxi firm and eventually it arrived.
Brilliant - a fabulous trip to Egypt at two days notice!
Charlotte is the ABSOLUTE BEST. She went above and beyond, consistently. Making sure all was OK, keeping me informed, answering questions. Response time was AMAZING. Highly, highly recommend. Best service ever.
All good as before
Really pleased with the service we get from Dale - I have already recommended to many friends.
Kennedy couldn’t have been more helpful & reassuring.
Great service from Dominic. He went above and beyond!
Thanks so much Gus for helping me to organise our family trip to Cairo and Luxor. Having the minibus pickups at the airports made everything run smoothly and we used them for our visit to the Valley of the Kings too. Perfect.
Michelle excellent as always
Not a single glitch in the itinerary. We were met at airports, driven to hotels, everything prompt and efficient. Thank you again DialAFlight and Guy Foskin who was our operative, for making our holiday so smooth.
As always DialAFlight was excellent and Jack was brilliant. Thank you.
What an amazing trip from the Cairo Museum and Pyramids of Giza to Luxor and Aswan on a Nile Cruise. All our guides were so knowledgeable and our itinerary went as planned. Enjoyed relaxing at the lovely hotel in Hurgada. Thank you Joanna and Chloe for you expertise.
Challenging circumstances in the Middle East at the moment but Justin fixed alternative flights back with no effort on my part required.
Being stuck in Abu Dhabi was a scary experience but made so much better knowing Jake was at the end of phone giving us support and rearranging our flights. We heard horror stories from people in our hotel whose travel agent didn't ring them back or even put the phone down on them when they finally got through. When other guests asked us who was our travel agents we were always quick to 100% recommend DialAFlight. We have booked many holidays with yourselves and to have peace of mind again always will.
Absolutely faultless and superb service from Reece. Third trip with DialAFlight and perfect each time
We were stranded in Dubai and DialAFlight couldn’t have tried harder in helping us. Would highly recommend.
Jeff was brilliant when we were stranded in Abu Dhabi. He ensured we could stay at our hotel and found us flights out as soon possible. He was responsive, patient in what must have been an exceptionally stressful time for him as well as us, and ultimately successful in getting us on a flight back to the UK.
Arthur went above and beyond to sort out our flights home back to the UK from Dubai during the recent crisis. Thank you so much for looking after us, again! Have recommended to many friends! Until next time!
First class service. Bill is an amazingly knowledgeable travel managerand nothing is too much bother.
When faced with problems it was a tremendous help to have a company working on your behalf to resolve them. Massive thanks to DialAFlight.
DialAFlight were excellent, keeping in touch, and rebooking my flight when my initial flight home was cancelled due to the war in the Middle East.
Nadia managed to extend my stay at th hotel. But in hindsight I should have booked the whole package with DialAFlight so lesson learned! The UK Embassy is really leaving people high and dry. Reputational management is key in situations like this and if you are looked after you remember that
What you have to under-stand,' a fellow guest says to me, 'is that Oman is the Scotland of the Middle East.'
We are on the Jabal Akhdar with vultures circling around us. The view below is a vast canyon of steep precipices and gorges mixed in with tiny villages clinging to the cliff side, surrounded by terraces cut into the rock.
With a cloudless sky, the air is desert-dry. We are at nearly 7,000-ft above sea level. The scenery is breathtaking and every bit as dramatic as the Scottish Highlands. For those who want to holiday in a quiet part of the Middle East without being overwhelmed by bling, Oman offers a serene (and safe) option.
In 1986, Charles and Diana flew by helicopter to this spot to spend the day in glorious isolation. Did it remind the royal pair of Balmoral? Thirty years on, there's a luxury hotel here and the view has been accessorised with a palatial spa, fountains and gardens, cocktails and gourmet food.
The Anantara Al Jabal Al Akhdar hotel is owned by the Oman army's pension fund and featured in the BBC series Best Hotels In The World.
The guests include Western ex-pats from the UAE, as well as Middle Eastern families, in search of temperate temperatures.
High altitude, cool climate
The royal picnic spot has become a terrace with a glass balcony, sofas and a fire-pit, while a cocktail trolley is wheeled out for sunset when the mountains turn a rosy pink.
The hotel has also thoughtfully provided blankets – temperatures can veer towards the Scottish and it's always about 15 degrees lower than in the capital, Muscat, two hours away. A combination of sunglasses and down jackets is the sartorial norm.
The scenery is dramatic but the atmosphere is calm. Oman's citizens - all 4.6million of them - belong to the gentle Ibadi practice of Islam. Oman has oil, but it has always been one of the most understated parts of the Middle East.
The Anantara is very luxurious, with 82 rooms that face the cliff, full of power showers and kingsize beds. Oman is famous for its marble and there's plenty of it on display. There are also 33 spacious villas, some of which have private pools.
An enjoyable blend of glamour and lycra-based activity, this is a hotel with its own via ferrata - an abseiling and zip-lining route that sees adventurous guests popping out by the infinity swimming pool after a couple of hours.
There's also a two-hour walk between a series of deserted villages, involving rock scrambles and balancing along narrow waterways. But it's worth it. We walk in the middle of steep terraces used by farmers to cultivate roses which have an intensity of scent that's famous.
We also see walnut and pomegranate trees, a reed-fringed spring and, as we inch around a rock with a sheer fall below, a tiny waterfall, fed by the short period of rain that usually comes in February or March.
In the 1950s, the children who lived here faced a three-hour climb to get to school. But only a handful of people live in the villages these days. Most have built new homes in the hills above the hotel, but come back to farm the land.
The ancient houses are still there, with mud walls and beams made from juniper wood.
Centuries-old irrigation
Jabal Akhdar translates as Green Mountain, but the terraces are looking a bit parched, despite an ingenious water canal irrigation system called falaj that the farmers use and which has been developed over centuries. A desalination plant is being built to help the farmers.
Back at the hotel, on Diana Point, as it is known, I fall into conversation with Andrew Bickerdike, who lived in Oman in the 1990s when he served with the Sultan's armed forces and was back on Jabal Akhdar for the first time since then. He says: 'Getting up here on the small local tracks took the best part of a day back then.'
On our last morning, there's a misty start to the day and clouds gather. Finally, a few drops of rain turn into a downpour.
Instantly, you can tell who is Omani and who comes from the real Scotland. Out on Diana Point, whole families are huddled under umbrellas, in a state between gratitude and amusement.
'We've never seen rain in Oman before,' say a young Omani couple as they pull the hoods up on their puffer jackets.
First published in the Mail on Sunday - June 2019
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements