You’ve always done your best for me and it saves me having to go through hours of internet rubbish!
Everything went according to schedule as always and have already recommended to others.
Byron dealt with me in a professional and friendly manner
Another great holiday with DialAFlight
Just very professional
A great personal experience. Allowed travel to be experienced old fashioned style with no worries and only enjoyment
All went well. Even a courtesy call beforehand - unexpected but welcome.
Always first class - had issues but not your fault
Very helpful staff
Very pleased with the entire process and the expertise
Excellent choice of hotel and flights. Thank you for such outstanding support and advice
Thank you for another 1st class trip to Dubai. We both had an amazing time.
Yet again superb service.
A big thank you to Roray and the team for his help and recommendations. His knowledge of the area and advice made the holiday. We will be booking with yourselves in future.
Hotel was lovely.
Best price for Emirates flight to Dubai, even cheaper than going direct to Emirates. Great service.
Great service as usual
James went over and above for my father on this booking. He had concerns over travel and medical insurance as an older man but James was able to help him with sourcing everything he needed for his travel as well as the actual tickets.
Laura was fantastic from start to finish and took the stress out of holiday planning and booking. I would not hesitate to use her for all our holidays going forward.
Such a very reliable company with a last minute follow up phone call to wish us a good flight.
I would like to thank Joel immensely for the brilliant job he did whilst helping us through the whole booking process. Joel put me at ease and gave me sound advise with any questions I had raised.
Good service as usual
Byron was very helpful, even with a customer like me that had very firm ideas of what she wanted!
Booking was very easy. Issac was extremely helpful and the trip all went to plan and we had a fabulous time!
Yet again everything went to plan. Thanks to Jack and his team
Danny Sharma always finds us the best holiday at a good price.
Stan and Justin were excellent and we had a fantastic time.
Excellent customer service. Good app for the holiday documents and information and competitive prices. Itinerary is well organised and recommendations are always helpful.
Excellent service as always. Thanks to Sadie for her friendly customer service. Look out for my call next month to book my next adventure.
Superb service. Greg called to wish us a good time. I have never had that from any other travel agent. Highly recommended.
If we build it they will come' could be the mantra of the overarchingly ambitious project that is Dubai.
My first visit in 2002 was a stopover from Afghanistan where I'd been reporting for ITN. We were awed by the scale and luxury. We drank lurid cocktails at a swim-up bar and watched dredgers spraying arcs of sand into the sea. Someone said they were creating a huge island, the shape of a date palm. The idea seemed so fantastical as to be unbelievable.
Through audacity, far-sighted-ness and an ability to hold its nerve through the financial crash, Dubai has created a futuristic mega-city that's now the fourth largest tourist draw on Earth.
If visitors ask to see the 'real' Dubai, they're pointed towards The Creek, where wooden boats once fished the saltwater inlet and traders from India and East Africa supplied souks on the water's edge. There, visitors are assured, they can still find authentic heritage. But the Creek is being transformed. Tourist boats still chug down the waterway but today they're spotting super-yachts and giddying construction projects.
And its centrepiece, sitting long and low on the waterfront, is one of the most ambitious and high-end hotels to date - the Palazzo Versace. Imagine fusing the most flamboyant Italian fashion house with the pulsating emporium of wealth and ambition which is Dubai. You might picture the result as a fest of gaudy excess.
Yet the Palazzo Versace, a vast neoclassical construction that resembles a 16th Century Italian palace is, dare I say, subtle and tasteful amid gold and glass skyscrapers that pierce the clouds all over town. It may be restrained in Dubai terms, but it's not low-key. The entrance has striking high ceilings, and a huge glass frontage overlooking the water.
There's the vast mosaic on the floor, made up of more than a million pieces and the size of an Olympic swimming pool, beyond which there is, well, an Olympic-size swimming pool.
And marble everywhere. Then there are the furnishings. Every single piece of furniture and fabric in the hotel's 215 rooms and suites is designed and tailor-made by the House of Versace.
At this point I may have been reviewing the wisdom of bringing my three pre-teenage boys along. I wouldn't let them walk past a Versace store at home for fear they'd cause costly damage; now they were effectively living in one.
Yet, from the off they rose to the challenge. They might have spent the whole first day in their vast room playing with a console that created mood lighting and operated the curtains had our butler (yes, really) not offered them a hotel tour.
They discovered the central infinity pool is for adults only but as there are two other huge pools, it wasn't exactly a hardship.
They were quickly on first name terms with most of the staff. They struck up a friendship with a Malaysian chef who sent over duck pancakes each time we ate at the fantastic buffet.
A DESERT ADVENTURE
We swerved the famed shopping malls (some the size of 50 football pitches), instead heading to the desert in search of adventure. Our guide, Saleh, looked incongruous in the marble foyer in a huge pair of desert boots, as did his 4x4 among the Ferraris and Bentleys outside.
But half an hour later the skyscrapers had given way to sand dunes and we were spotting oryx resting in the evening sun.
That was the calm before the sand storm as the dune bashing began: this is a sort of do-it-yourself rollercoaster where your vehicle climbs to the top of a dune, then lurches perilously down the other side.
Another day trip was to a water park where my children sought out the scariest rides. As a gift to myself, for surviving, we had dinner in the Palazzo Versace's Enigma restaurant. The restaurant showcases top chefs from around the world. Each comes for a three or four-month stay. We were fed by Quique Dacosta, who has a three-star Michelin restaurant near Alicante. It was an incredible sensory experience.
This hotel is the centrepiece of what Dubai calls its 'Culture Village'. If you think culture and Dubai don't belong in the same sentence, that's to underestimate its incredible vision. In a few years Dubai will have an opera house to rival Sydney's.
So could this centre of conspicuous consumption become a destination for art and culture tourism? You wouldn't bet against it. After all it's not as farfetched as building a giant island shaped like a palm tree in the Arabian Gulf.
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