Lovely holiday from start to finish. Fantastic hotel and location. Thanks to Arthur for all his help
Could not have gone smoother.
Tried DialAFlight for the first time and Zoe exceeded my expectations. Very good at organising choices, extremely helpful with suggestions, basically looking out for the customer. Prompt confirmation emails and a back up phone call 48 hrs before departure to ensure that we were OK. I would recommend DialAFlight. How could I not?
Kieran has excellent customer care
Thank you Colin you went above and beyond , and helped with what was a difficult situation can’t thank you enough for your patience
I was extremely pleased with my holiday to Dubai. I would recommend DialAFlight to my friends.
Jenson did an excellent job finding flights and hotel just as we wanted and to our budget.
James was a real credit to your company. His knowledge and advice ensured we had a fabulous holiday
Well done Chris for getting the job done
Ian continues to exceed our expectations every year and not just around booking time. He checks in throughout the year which gives us real confidence that we are being looked after.
Always provide excellent service.
I would have no hesitation in using you again. Well done James
Chris is very helpful
Samuel was amazing in booking the holiday and dealing with all the changes - very patient!
Very happy with your service.
Always recommend to friends and family!
Another fantastic holiday sorted by Callum! Being a parent of a 6-year-old who has special needs I never dreamed I would be able to go on the holidays we do. Thanks to him our trips get better and better every year.
A great trip organised by a great salesman
Bruce always delivers a great experience
Joseph was excellent
Ryan is extremely professional and the company must see him as a valuable asset. We really enjoyed the holiday!
Fabulous to deal with. Efficient, professional and phenomenal knowledge of air travel, resorts and hotels.
I have been booking with Logan from for approximately 7 years. Fantastic customer service, very competitive prices
Another excellent experience with DialAFlight a fantastic company with amazing customer service. Thank you for everything
Fourth holiday booked with DialAFlight. Superb
Very easy and efficient as always, well done Donovan.
On way back rammed flight and minimal support from crew. Not impressive BA. also they did not handle some quite unpleasant passengers. Not your fault but it would discourage from travelling BA in the future
Aidan helped me through the whole process and his customer service was exceptional. He made everything so easy and was always happy to answer any queries
If we build it they will come' could be the mantra of the overarchingly ambitious project that is Dubai.
My first visit in 2002 was a stopover from Afghanistan where I'd been reporting for ITN. We were awed by the scale and luxury. We drank lurid cocktails at a swim-up bar and watched dredgers spraying arcs of sand into the sea. Someone said they were creating a huge island, the shape of a date palm. The idea seemed so fantastical as to be unbelievable.
Through audacity, far-sighted-ness and an ability to hold its nerve through the financial crash, Dubai has created a futuristic mega-city that's now the fourth largest tourist draw on Earth.
If visitors ask to see the 'real' Dubai, they're pointed towards The Creek, where wooden boats once fished the saltwater inlet and traders from India and East Africa supplied souks on the water's edge. There, visitors are assured, they can still find authentic heritage. But the Creek is being transformed. Tourist boats still chug down the waterway but today they're spotting super-yachts and giddying construction projects.
And its centrepiece, sitting long and low on the waterfront, is one of the most ambitious and high-end hotels to date - the Palazzo Versace. Imagine fusing the most flamboyant Italian fashion house with the pulsating emporium of wealth and ambition which is Dubai. You might picture the result as a fest of gaudy excess.
Yet the Palazzo Versace, a vast neoclassical construction that resembles a 16th Century Italian palace is, dare I say, subtle and tasteful amid gold and glass skyscrapers that pierce the clouds all over town. It may be restrained in Dubai terms, but it's not low-key. The entrance has striking high ceilings, and a huge glass frontage overlooking the water.
There's the vast mosaic on the floor, made up of more than a million pieces and the size of an Olympic swimming pool, beyond which there is, well, an Olympic-size swimming pool.
And marble everywhere. Then there are the furnishings. Every single piece of furniture and fabric in the hotel's 215 rooms and suites is designed and tailor-made by the House of Versace.
At this point I may have been reviewing the wisdom of bringing my three pre-teenage boys along. I wouldn't let them walk past a Versace store at home for fear they'd cause costly damage; now they were effectively living in one.
Yet, from the off they rose to the challenge. They might have spent the whole first day in their vast room playing with a console that created mood lighting and operated the curtains had our butler (yes, really) not offered them a hotel tour.
They discovered the central infinity pool is for adults only but as there are two other huge pools, it wasn't exactly a hardship.
They were quickly on first name terms with most of the staff. They struck up a friendship with a Malaysian chef who sent over duck pancakes each time we ate at the fantastic buffet.
A DESERT ADVENTURE
We swerved the famed shopping malls (some the size of 50 football pitches), instead heading to the desert in search of adventure. Our guide, Saleh, looked incongruous in the marble foyer in a huge pair of desert boots, as did his 4x4 among the Ferraris and Bentleys outside.
But half an hour later the skyscrapers had given way to sand dunes and we were spotting oryx resting in the evening sun.
That was the calm before the sand storm as the dune bashing began: this is a sort of do-it-yourself rollercoaster where your vehicle climbs to the top of a dune, then lurches perilously down the other side.
Another day trip was to a water park where my children sought out the scariest rides. As a gift to myself, for surviving, we had dinner in the Palazzo Versace's Enigma restaurant. The restaurant showcases top chefs from around the world. Each comes for a three or four-month stay. We were fed by Quique Dacosta, who has a three-star Michelin restaurant near Alicante. It was an incredible sensory experience.
This hotel is the centrepiece of what Dubai calls its 'Culture Village'. If you think culture and Dubai don't belong in the same sentence, that's to underestimate its incredible vision. In a few years Dubai will have an opera house to rival Sydney's.
So could this centre of conspicuous consumption become a destination for art and culture tourism? You wouldn't bet against it. After all it's not as farfetched as building a giant island shaped like a palm tree in the Arabian Gulf.