What 2219 DialAFlight clients thought of Dubai

Excellent service from Kieran

Great service and very dependable

Excellent service as usual.

Amazing! Sent a thank you note to Tash last night - she was fab - a credit to you

Rebecca was great. Extremely helpful throughout!

DialAFlight's travel manager was very supportive. He explained things very clearly and kept in touch to make sure all was going to plan. He was polite and very kind.

Ian was super helpful, as always and managed to find us the perfect hotel/location all in budget. 10/10

Would have of liked better plane seats

Brandy was most helpful - I will deal with her again 100%

Great service and information

Thanks to Isaac for booking us a fabulous holiday

Many thanks to Declan - everything was perfect and we had a wonderful holiday.

Jim Camahin was brilliant, great service, that's why I use DialAFlight

Definitely the best travel agent around. Professional and courteous service and always deliver 100% what they promise. Big thank you to Brody and Dale

Keep up the good work - everything went like clockwork

Saf was so pleasant, helpful and very efficient. He really did go out of his way to sort a problem out.

Fantastic trip, all expectations met - Jordan really delivered!

A very well organised flight as usual - with many thanks to Elizabeth Lidbury for her much appreciated support and assistance.

Great holiday. Returned calls, answered emails, personal contact with someone who was genuinely helpful. Fantastic. Will highly recommend you to anyone and hope to use you again soon.

Brilliant service from you guys. Many thanks for changing our booking so many times due to Covid. I would recommend DialAFlight without hesitation

I’ve used DialAFlight for years and the service is impeccable - friendly, polite and they listen to what you would like.

Great service as usual,

Cody was very helpful….

Jeff always dealt with everything very professionally. I will always recommend DialAFlight!

Fantastic service as always

Vinnie arranged a wonderful break for us as usual!

Harvey Edwards is amazing. Every query was dealt with quickly and efficiently.

Jonathan Greaves provided exceptional service and I look forward to booking again with him in the future.

Nick Beattie is very knowledgeable and helpful. A pleasure to deal with and delivered everything as promised

Excellent as always

Relaxation in Dubai

A family affair in Dubai

Good Morning Britain presenter Charlotte Hawkins takes her toddler to Dubai for the first time

Having been to Dubai before parenthood, we wanted to try it as a holiday choice with our one-year-old daughter Ella Rose. During our last visit, we enjoyed fine-dining restaurants, visited the malls, and drove a buggy over the sand dunes. On this occasion, our requirements had altered! We needed a hotel that had plenty to keep us occupied.

They don't do anything by halves in Dubai, and that is certainly true when it comes to hotels. You get great service, incredible food and drink, and the perfect atmosphere.

We stayed on The Palm peninsula for the first half of our break. Man-made at an estimated cost of $12billion, it has 30 beachfront hotels. It means you can get away from the bustle of the centre of Dubai but still be close to all the action. We chose the Anantara, which has striking sea views. It's not just the main beach you can enjoy either - there are several other smaller man-made ones dotted around the resort which were ideal for Ella Rose.

This resort ticked all the boxes - it was spotlessly clean, and there were plenty of loungers and towels to make sure guests had every opportunity to relax.

An oasis in the desert: the pool at PerAquum Desert Palm

However, we soon discovered that being on holiday with a one-year-old means that you do not get the chance to sit down too often - no matter how many luxurious loungers there may be scattered around.

For those parents who want a bit of 'me' time, there's a kids' club for youngsters aged over four.

We liked the hotel's children's menu as it wasn't just everything with chips, but had dishes such as spaghetti bolognaise (which turned out to be a bit messy for small fingers but the waiting staff took it all in their stride), and healthier options including poached chicken with vegetables and mashed potato, which certainly went down well with Ella Rose.

The Beach House is a great place to sit at lunchtime and watch the world go by, and a definite dinner highlight was the Mekong restaurant, which offers a combination of Thai, Vietnamese and Chinese dishes.

Rare restaurant at Per Aquum desert Palm

For the second part of our holiday, we moved to the Per Aquum Desert Palm. We weren't sure what to expect, venturing inland, but I love horse-riding, so the idea of going to a hotel where they play polo matches was very appealing. There is a wonderful sense of calm as you are surrounded by the green fields of the 160-acre estate. It is a truly beautiful setting, with cascading flowers in abundance, and olive trees hundreds of years old imported from Italy.

We stayed in a spacious suite overlooking the polo fields. You might feel like you're in the middle of nowhere but you still get a great view of the Dubai skyline in the distance.

The country club vibe is helped by a varied events programme. We went to a 'Tipples and Cheese' evening, and the Vintage Friday Brunch at the Desert Palm must be among the best in Dubai. Starting with champagne and oysters at 12.30pm, the brunch goes on until 4pm, giving everyone the chance to make the most of all the sumptuous food and wine on offer.

Eating at the fine-dining Rare restaurant was a memorable experience as the food was exquisite. The restaurant specialises in steaks, but you'll find it difficult to choose between other dishes such as slowroasted duck breast with confit duck leg, or miso black cod.

The neighbouring Epicure restaurant dispenses with the usual buffet offering for breakfast and just does a la carte. You have to be strict with yourself not to be tempted by the amazing selection of fresh cakes and pastries.

Afternoon tea and polo - an unexpected side of Dubai

To help you work off some of the excesses, there is a gym, the option of going horse-riding, or swimming a few lengths in the infinity pool. Meanwhile, the Lime Spa has an extensive menu of treatments. I had a blissfully relaxing Lime intuitive massage tailor-made to suit my needs.

And you don't need to worry about missing any of the action if there's a polo match on - the thermal beds overlook the field, giving you the perfect view while relaxing.

We took a tour of the estate for a closer look at the horses, and it meant Ella Rose could try sitting on one for the very first time.

It was quite something watching all the action from our balcony, hearing the thunder of hooves and the thwack of the polo mallet as it hit the ball, while we sat and enjoyed the sunshine. We fell in love with this real gem of a hotel.

Dubai showed you can still have a family holiday while preserving that 'grown-up' feeling. We came back refreshed and relaxed after some special family time together.

First published in the Daily Mail - November 2016

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