Your calls always answered within 5 rings.
We had a great trip and the tours were excellent.
Would be helpful if BA provided a proper reference for connecting flights to allow for online check-in.
Totally dependable, professional, friendly service and a trusted source of advice.
Very good service and even knew we had a problem with a missed connection, without us contacting them, and offered assistance. The service is excellent and having the peace of mind that you have a real person available to assist is very reassuring.
As always Gavin was amazing. Helpful, attentive and customer focused
Very informative, helpful and knowledgeable about my route and all worked out well … many thanks to Chris Briggs
Ivor provided ecellent service at all times, no hesitation in using again and recommending Thank you
I‘ve had nothing but good experiences with DialAFlight.
All went according to plan. Many thanks to the team at DialAFlight
Jamie was exceptionally helpful but was unable to get BA to account for their fault.
Iberia flight a disaster
Great job again Amelia
Amazing holiday - would recommend
I have bought my ticket to Brasil every year from you and with Jake Chudasama. Would not change anything. He is very attentive, helpful and nothing is a problem when I have a few questions.
The whole trip went like clockwork and the tour company in Peru were excellent - so helpful and friendly. All the hotels were very comfortable and the receptionists were very helpful with all our requests. Our guides were all so knowledgeable and pickups were always on time. A most memorable holiday.
Doug is always very helpful when we have complicated long haul flights to book.
Thank you Samuel - you were brilliant as always in finding a reasonable priced ticket. Looking forward to booking again later this year.
Another perfect adventure put together by Libby
Thank you Vinnie and team for 10/10 service.
We had some problems on our return transfer, however this was not a direct result of DialAFlight and a problem with the airline
Despite being a Canadian on this tour which came with a few unexpected and frustrating changes, Guy did a great job with communication and answering questions. Thanks for everything to ensure a great reunion with my friends.
Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
A hassle free way to organise what was a fairly complicated trip.
Everything went beautifully. Thank you.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Great service as usual from Joe and Jamie - will continue to use them for our holidays.
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
This is the city where construction never sleeps. Turn your back for a second and another skyscraper miraculously emerges from the sand, shinier and bolder than its neighbour, adding to the architectural fantasia that makes Dubai one of the most extraordinary man-made creations on Earth.
BIGGER & BETTER
Imagine if the entire planet was wiped out, leaving only dust and we had to start again. Most likely, Dubai would be it, complete with a few reminders of the old world - a Big Ben lookalike, a couple of Chrysler buildings, London's cheese grater. They're all here.
Then there's Burj Khalifa, the world's tallest structure, set to lose its crown in 2020 to The Tower in Creek Harbour a few miles away. Competing against itself is a way of life in Dubai.
A shopping mall to make Westfield look titchy? On its way. Another highway linking the financial district to the Marina? Consider it done. A new water park with scary rides? Form a queue. Fancy eating in a Jamie Oliver restaurant one night, a Gary Rhodes the next, then a Jason Atherton and even a Diego Sanchez at Lima? Take a seat.
BOTTOMLESS BRUNCH
On the subject of food, no trip to Dubai is complete without sampling the city’s infamous weekend brunch spots. Like Dubai’s skyline, brunch offerings keep getting bigger and better every week with each venue offering their own unique twist on what has become the biggest weekly social events in the Dubai calendar. One of the most popular spots is Bubbalicious at The Westin Dubai which offers incredible spread with free flowing bubbly at AED 680 (approx £145 pp).
The first high rise was built in Dubai in 1979 and it shows no sign of letting up.
Streets are clean, public transport is efficient and crime virtually absent (I like the story of the taxi driver who found a £780,000 gold watch in his cab and handed it in). What's more, sunshine is pretty much guaranteed all year round.
How it all works is the unfathomable question that merely adds to the intrigue.
New players are arriving all the time. The Versace Palace hotel (1.5 million tiles on its mosaic floor) has opened near the airport; the Armani hotel occupies pride of place at the foot of the Burj Khalifa; the futuristic FIVE (spa on the roof, swimming pool practically in the lobby) is on a beach on the Palm Jumeirah, and now our very own Dukes Hotel (founded a century ago in London's St James's) has opened a 500-room branch on the trunk of The Palm.
PLACES TO BE SEEN
St James's to Dubai sounds farcical but it works brilliantly, right down to the martinis in Duke's Bar, the private beach, the hand-picked staff from the likes of Claridge's and Mandarin Oriental, and the first international franchise of Mumbai's famous Khyber restaurant.
Khyber is on the 15th floor just above the 'floating swimming pool' on the skybridge that connects the hotel's twin towers, high above the lavish lobby, where bemused members of the British aristocracy stare out from portraits on the walls.
ACTIVITIES
It's worth hiring a guide and driver for a whistle-stop tour of the city. Ours was a German married to a Mauritian, who, like so many expats, wasn't quite sure how she ended up in a city where it rains only about eight or nine times a year.
She took us to the spice market where we bought stuff we will never use, and to the gold market where we would have liked to have bought lots of stuff.
We took an Abra boat taxi over the creek, had our photograph taken with a Bedouin and popped into the Dubai Museum, which gave us a crash course on the city's history.
Dune-bashing followed by quad biking, camel-riding and a barbecue in the desert - with belly dancers providing the after-dinner entertainment - is almost obligatory.
At one point, we asked if we could take a walk in the red sand and trekked almost a kilometre.
When we turned round, our tracks already had been erased - just as they are in those scary survival movies.
The temperature in the desert reaches 120f in summer - at least it does for now. Presumably, the powers that be will install some form of air-conditioning in the future. Anything seems to be possible here.
First published in the Daily Mail - October 2017 More articles below...
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