Your calls always answered within 5 rings.
Excellent service given.
Superb, personal service from Ray. From communication to personal knowledge ... couldn't fault it
Everything was perfect.
No lounge at Cape Town airport for Air France
Fast, knowledgeable and super helpful, all went like clockwork, and we had an amazing holiday - thank you!
Just back from another holiday booked by Ryan. We have been booking with him for years now and wouldn’t think of doing anything else. Excellent service
The usual excellent service from Cody and the team.
Everything went to plan. An excellent service.
Eric is AMAZING!
Best travel company we’ve ever used. Would highly recommend and will be using them again.
Leo was very knowledgeable and helpful. Very on the ball with our queries and helped us during the trip
Everything went according to plan. As I was the lead of a group I was worried but everything went like clockwork, thanks to you
Amazing service as usual
Remind passengers with early departures (eg 2 am), that airport pickup is on the date before the flight!
After giving my requirements they came up with the perfect hotel on the perfect island. Best holiday ever.
Always excellent service
Find a way of us being able to avoid being seated near to babies in Business Class!
Grant was there for us with every question answered. Will be using DialAFlight for future holidays.
Fantastic service, above and beyond any other agent. Our holiday was exactly as described and surpassed our expectations. I wouldn’t hesitate recommending and will be booking again
Debbie listened to what we were looking for and delivered in every way
Thanks to Michelle Dooler again after many years of excellent work and always fulfilling our expectations. Everything went smoothly and the holiday was perfect
I think it was a mistake to agree to Mauritius in January. We had a cyclone that cut 4 days from our holiday and the weather was not great. The Oberoi was fantastic
Varu was an excellent venue. Thank you Brody for your help.
Ian Newton great. Flights both ways badly late.
When the cyclone hit, your emergency response and day teams did everything needed to make sure we were delivered home safely. Thank you for just being there and being professional at all times.
Dubai better than expected and very good hotel. Maldives hotel did not have a house reef but they did boat trips to local reefs. Hotel pretty good but not quite Villamendhu!
I have been using DialAFlight for about 20 years. First Spike and now Graham Parkinson have looked after us really well.
Micky was brilliant! I'm afraid we threw a couple of changes at him at the last moment which he dealt with very efficiently.
The service provided was amazing. Called a week prior to our booked holiday which was on a weekend. Ran through everything with us again. Flight and hotel which was recommended was of excellent quality. Thank you so much guys for all your hard work. We will definitely be back.
Another very successful trip with DialAFlight. Claire Doherty is a star
If we build it they will come' could be the mantra of the overarchingly ambitious project that is Dubai.
My first visit in 2002 was a stopover from Afghanistan where I'd been reporting for ITN. We were awed by the scale and luxury. We drank lurid cocktails at a swim-up bar and watched dredgers spraying arcs of sand into the sea. Someone said they were creating a huge island, the shape of a date palm. The idea seemed so fantastical as to be unbelievable.
Through audacity, far-sighted-ness and an ability to hold its nerve through the financial crash, Dubai has created a futuristic mega-city that's now the fourth largest tourist draw on Earth.
If visitors ask to see the 'real' Dubai, they're pointed towards The Creek, where wooden boats once fished the saltwater inlet and traders from India and East Africa supplied souks on the water's edge. There, visitors are assured, they can still find authentic heritage. But the Creek is being transformed. Tourist boats still chug down the waterway but today they're spotting super-yachts and giddying construction projects.
And its centrepiece, sitting long and low on the waterfront, is one of the most ambitious and high-end hotels to date - the Palazzo Versace. Imagine fusing the most flamboyant Italian fashion house with the pulsating emporium of wealth and ambition which is Dubai. You might picture the result as a fest of gaudy excess.
Yet the Palazzo Versace, a vast neoclassical construction that resembles a 16th Century Italian palace is, dare I say, subtle and tasteful amid gold and glass skyscrapers that pierce the clouds all over town. It may be restrained in Dubai terms, but it's not low-key. The entrance has striking high ceilings, and a huge glass frontage overlooking the water.
There's the vast mosaic on the floor, made up of more than a million pieces and the size of an Olympic swimming pool, beyond which there is, well, an Olympic-size swimming pool.
And marble everywhere. Then there are the furnishings. Every single piece of furniture and fabric in the hotel's 215 rooms and suites is designed and tailor-made by the House of Versace.
At this point I may have been reviewing the wisdom of bringing my three pre-teenage boys along. I wouldn't let them walk past a Versace store at home for fear they'd cause costly damage; now they were effectively living in one.
Yet, from the off they rose to the challenge. They might have spent the whole first day in their vast room playing with a console that created mood lighting and operated the curtains had our butler (yes, really) not offered them a hotel tour.
They discovered the central infinity pool is for adults only but as there are two other huge pools, it wasn't exactly a hardship.
They were quickly on first name terms with most of the staff. They struck up a friendship with a Malaysian chef who sent over duck pancakes each time we ate at the fantastic buffet.
A DESERT ADVENTURE
We swerved the famed shopping malls (some the size of 50 football pitches), instead heading to the desert in search of adventure. Our guide, Saleh, looked incongruous in the marble foyer in a huge pair of desert boots, as did his 4x4 among the Ferraris and Bentleys outside.
But half an hour later the skyscrapers had given way to sand dunes and we were spotting oryx resting in the evening sun.
That was the calm before the sand storm as the dune bashing began: this is a sort of do-it-yourself rollercoaster where your vehicle climbs to the top of a dune, then lurches perilously down the other side.
Another day trip was to a water park where my children sought out the scariest rides. As a gift to myself, for surviving, we had dinner in the Palazzo Versace's Enigma restaurant. The restaurant showcases top chefs from around the world. Each comes for a three or four-month stay. We were fed by Quique Dacosta, who has a three-star Michelin restaurant near Alicante. It was an incredible sensory experience.
This hotel is the centrepiece of what Dubai calls its 'Culture Village'. If you think culture and Dubai don't belong in the same sentence, that's to underestimate its incredible vision. In a few years Dubai will have an opera house to rival Sydney's.
So could this centre of conspicuous consumption become a destination for art and culture tourism? You wouldn't bet against it. After all it's not as farfetched as building a giant island shaped like a palm tree in the Arabian Gulf.
First published in the Daily Mail - March 2017
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