Perfect, thank you.
Keep up the good work
Thanks again - it was a beautiful hotel with stunning views from our balcony.
Perfect service by Stan - friendly and helpful
Always excellent service from Kelly
One of the best companies around - staff can't do enough for you
We had a very enjoyable holiday.
We have used DialAFlight for 18 years and enjoyed multiple trips per year. Never an issue, always a hassle free enjoyable time. I know we are safe and all of our bookings are handled expertly. Happy to recommend to anyone.
Excellent flight with very attentive and professional staff along with flavoursome and good food. Would have no hesitation in recommending Emirates business class.
Adam is superb getting us fantastic deals to Dubai and Abu Dhabi. We have recommended him to other friends and they have been equally as impressed by his service
Very good service, would definitely use again.
Matt Power gave us excellent service again. Everything was perfect at Caesar's Palace Resort.
Lucas Moore handles all my business flights and any additional concerns that I may have. Exceptional.
Keep up the good work
Lilly Reeves is incredibly accommodating and I'm so happy with the service.
Good service as always, thanks again
Update and communication from date of booking until 24 hours before departure excellent
Special mention to Cody Phillips who went the extra mile to help us fine tune the holiday especially with accessibility for our autistic son and priority boarding. We really had an amazing time and he helped take so much stress from planning and was able to work out quickly the best options for us as a family
Actually it is one of the best agencies. Special thanks to Finn for his great support and prompt action.
Dale was excellent from booking to keeping in touch throughout. An issue with transfer was sorted swiftly. Would book again with with no hesitation.
A huge thank you to Barney - once again he gave excellent advice and booked an amazing hotel and trip to Dubai. It exceeded expectations and the personal service Barney provides every time is amazing. He is a pleasure to deal with and so patient - a credit to your company
Amy was excellent, she couldn’t have done more to make our holiday one to remember.
Thanks Declan and the entire team for all your efforts and support
Excellent service from Dennis
We can thoroughly recommend DialAFlight. Thinking about a holiday in Dubai we contacted Elliott who efficiently and cheerfully offered us several options and then made the booking for us. We found the DialAFlight website very informative and useful. It gave us all the information we needed regarding what is required when travelling abroad.
Mickey sorted out the holiday of a lifetime for us. The whole experience of DialAFlight was phenomenal. We have already recommended you to other friends and will use you again for our next break.
You just can’t get a better service! It makes your holiday so much easier
Thanks Karl. All good but will not stay at Zabeel Saray again.
Thanks again to Toby for sorting out our flights
Everything worked out great! Thank you. Hotel was amazing .
My toddler is sitting in a 'big girl' chair, with a napkin tucked in under her chin as she munches away on a selection of delicately-prepared sandwiches and cupcakes.
A member of staff diligently returns to check she's OK, whether she would like more milk, more food, more anything, and smiles as he picks up her spoon from the floor for the third time.
We are dining in the executive lounge at the five-star Fairmont The Palm in Dubai, where nothing is too much trouble.
Rewind four weeks and I was wondering whether 'the Las Vegas of the Middle East' could really be a family-friendly destination. When we told friends we were taking our not-yet-two-year-old to the UAE in October – when temperatures reach 36°C even though it's winter – they said we were crazy.
But as we settled into our luxurious hotel room, I was confident we'd made the right decision. Dubai has a reputation for lavish hotels, magnificent shopping malls and plush restaurants.
One reason we chose the Fairmont is because it's on the Palm Jumeirah island, boasting incredible views of the Arabian Gulf and the glittering Marina skyline, as well as having its own beachfront. It also has a dedicated kids' club, ten restaurants, four temperature-controlled swimming pools, a spa and a fitness centre – plenty to keep us busy for four days.
We booked a Fairmont Gold package, with private check-in, butler service and access to the executive lounge. They call it a 'hotel within a hotel'.
As well as pastries, cereals and cooked breakfasts to start the day, guests can visit the lounge throughout the day for drinks, and canapes are served with cocktails between 5pm and 7pm. And the staff, as we are finding out, absolutely love children.
Our suite is an exciting 'den' for Amelia to explore. Our room has a huge bed, ottoman, and a bathroom with a rain shower and soaker tub. The décor is a beautiful mix of Arabian design and contemporary styles. The child-proof balcony overlooks the gulf and city.
We spend a lot of time splashing in the family pool, where there are activities for the children at various times. There are large pool-side beds as well as loungers where we set up a base, and we're able to order food and drinks there too.
Avoiding the hottest part of the day, we went to explore the vast beach - soft, sandy and exclusively for Fairmont guests. Amelia takes great delight in splashing in the shallows.
There are plenty of sun-loungers and staff give out bottles of water and towels. For the energetic, kayaking, paddle-boarding, pedal boats, speed boats and sailing lessons are all available.
At the Falcons Kids' Club, children from 18 months to 16 can enjoy a splash park, climbing wall and arts and crafts (and computer games for the older kids).
That night, after cocktails in the executive lounge, we head to the stunning Little Miss India for dinner. Amelia is in awe at the décor, lots of bright colours as well as lush green plants hanging from the ceiling. The curries are quite spicy for our toddler, and the kitchen happily prepare her some pasta.
For dessert we head to Delicacy, the in-hotel patisserie, for wonderful hot chocolate and chocolate eclairs.
The next day, my husband takes Amelia to the pool, while I head to the spa for a massage. Guests can buy a day pass to enjoy the steam and relaxation areas (separate for men and women). There's also a thermal suite, an ice fountain, a traditional Hamman and a gym.
Guests are spoilt for choice for dining. At the buffet-style Flow Kitchen, all-inclusive holidaymakers can opt for food from the Mediterranean, Asia and the Middle East.
Our favourite was Ba Restaurant and Lounge. We had a window table, with views across to the city's twinkling lights. The menu's a mix of Chinese, Japanese, Taiwanese and Korean dishes – we leave ourselves in the chef's hands and the dishes do not disappoint.
Our waitress makes Amelia a set of baby chopsticks and she happily digs into everything – including the melted chocolate pudding. In the lounge area, a DJ plays upbeat music, so, fuelled by sugar, Amelia gets up and dances around the tables.
Other diners smile remarkably indulgently – and it wears her out for bedtime.
Dubai has exceeded expectations, with all a family-friendly resort should offer. Amelia waves goodbye to the staff, who smile and wave her off – she's had a brilliant time, which means we have too.
First published in the Mail Online - October 2019
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