020·7962·9933
Personal touch, answering all questions!
Lily is always very helpful
Rupert is a superb manager. Very efficient and lovely to deal with. Nothing too much trouble.
Again a wonderful trip arranged by your helpful, friendly staff who go to great lengths to provide the dream holiday.
Great service, once again
Only a pity that Manchester Airport is not as efficient as your company. I waited 70min for my luggage to come through in spite of business class luggage being marked priority!
DialAFlight great and would use again. Hated my overnight flight as kids didn’t sleep and the hotel wouldn’t let us check in early so won’t do that again
Excellent choice of flights which gave us maximum time in Dubai and ran on time. Hotel was just what we wanted
We were really pleased with our DialAFlight trip and it was so nice to be reassured by messages without having to ask or remind anybody for information. We have already passed your name on to our family and friends
Everything was as expected, would definitely use again
As always, great service from Frank. Friendly, efficient and very good advice.
Barney has been fantastic with every holiday he has booked for us.
Damian is the best.
Excellent service as always. Robert has always delivered for me and my family
Any questions were dealt with promptly and accurately. We did have problems with the chauffeur driven service with Emirates but that was absolutely no fault of DialAFlight
Always a pleasure to deal with you guys. Your customer care is excellent.
You make everything easy to arrange, great personal service
Thank you Kylie and Laura! Especially Kylie who is very patient with me when I book and helps me look at all the options. We always feel we’ve had great value for money.
Joe makes my travel arrangements hassle free. The whole DialAFlight team are always so helpful and polite and I always recommend them to my friends and family.
James always helpful and provides excellent service
Good initial contact and the best price for the tickets. Subsequent follow up and reminders efficiently executed.
Excellent travel agency. Very supportive and thoughtful. Works 24 hrs for customer satisfaction with non stop support. Highly recommend and appreciate all the support we had from them.
Oliver delivered as promised a great deal considering the lateness into the year.
Jarvis was excellent.
Another great trip. Thanks Troy
Very helpful, very pleasant, thank you
I would definitely use your company again and it's nice to speak to real people.
As always superb service by Luke
Will be using you again
I love DialAFlight! I have used you for the last 5 trips and the service and experience is impeccable - the best I’ve ever received from any company in any industry sector that I’ve dealt with. Jerry always looks after me and he is just brilliant!
This is the city where construction never sleeps. Turn your back for a second and another skyscraper miraculously emerges from the sand, shinier and bolder than its neighbour, adding to the architectural fantasia that makes Dubai one of the most extraordinary man-made creations on Earth.
BIGGER & BETTER
Imagine if the entire planet was wiped out, leaving only dust and we had to start again. Most likely, Dubai would be it, complete with a few reminders of the old world - a Big Ben lookalike, a couple of Chrysler buildings, London's cheese grater. They're all here.
Then there's Burj Khalifa, the world's tallest structure, set to lose its crown in 2020 to The Tower in Creek Harbour a few miles away. Competing against itself is a way of life in Dubai.
A shopping mall to make Westfield look titchy? On its way. Another highway linking the financial district to the Marina? Consider it done. A new water park with scary rides? Form a queue. Fancy eating in a Jamie Oliver restaurant one night, a Gary Rhodes the next, then a Jason Atherton and even a Diego Sanchez at Lima? Take a seat.
BOTTOMLESS BRUNCH
On the subject of food, no trip to Dubai is complete without sampling the city’s infamous weekend brunch spots. Like Dubai’s skyline, brunch offerings keep getting bigger and better every week with each venue offering their own unique twist on what has become the biggest weekly social events in the Dubai calendar. One of the most popular spots is Bubbalicious at The Westin Dubai which offers incredible spread with free flowing bubbly at AED 680 (approx £145 pp).
The first high rise was built in Dubai in 1979 and it shows no sign of letting up.
Streets are clean, public transport is efficient and crime virtually absent (I like the story of the taxi driver who found a £780,000 gold watch in his cab and handed it in). What's more, sunshine is pretty much guaranteed all year round.
How it all works is the unfathomable question that merely adds to the intrigue.
New players are arriving all the time. The Versace Palace hotel (1.5 million tiles on its mosaic floor) has opened near the airport; the Armani hotel occupies pride of place at the foot of the Burj Khalifa; the futuristic FIVE (spa on the roof, swimming pool practically in the lobby) is on a beach on the Palm Jumeirah, and now our very own Dukes Hotel (founded a century ago in London's St James's) has opened a 500-room branch on the trunk of The Palm.
PLACES TO BE SEEN
St James's to Dubai sounds farcical but it works brilliantly, right down to the martinis in Duke's Bar, the private beach, the hand-picked staff from the likes of Claridge's and Mandarin Oriental, and the first international franchise of Mumbai's famous Khyber restaurant.
Khyber is on the 15th floor just above the 'floating swimming pool' on the skybridge that connects the hotel's twin towers, high above the lavish lobby, where bemused members of the British aristocracy stare out from portraits on the walls.
ACTIVITIES
It's worth hiring a guide and driver for a whistle-stop tour of the city. Ours was a German married to a Mauritian, who, like so many expats, wasn't quite sure how she ended up in a city where it rains only about eight or nine times a year.
She took us to the spice market where we bought stuff we will never use, and to the gold market where we would have liked to have bought lots of stuff.
We took an Abra boat taxi over the creek, had our photograph taken with a Bedouin and popped into the Dubai Museum, which gave us a crash course on the city's history.
Dune-bashing followed by quad biking, camel-riding and a barbecue in the desert - with belly dancers providing the after-dinner entertainment - is almost obligatory.
At one point, we asked if we could take a walk in the red sand and trekked almost a kilometre. When we turned round, our tracks already had been erased - just as they are in those scary survival movies.
The temperature in the desert reaches 120f in summer - at least it does for now. Presumably, the powers that be will install some form of air-conditioning in the future. Anything seems to be possible here.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
