Your calls always answered within 5 rings.
Despite request for rooms close together we were about as far away as was possible but Ikos did upgrade us to better rooms for last two nights. However, overall excellent.
Bradley is a different class - top job from start to finish.
When booking flights with kids, would be great if you could make sure that the airline provides child appropriate food. There was no kids food served on the BA flights.
Helen has been a star
The hotel provided all that we needed for our holiday “en famille” (11 of us). It fitted the bill admirably. All arrangements went according to plan. Thank you Bobby for all of your assistance.
I would like to thank Amelia for her amazing customer service - she is always helpful, responsive and very thorough, checking everything is in place and ready. I have used DialAFlight to book many holidays as they provide a 10/10 service.
Good flights. No problems.
Another great booking from Jeremy who found us a good place for a multi-generational break. Everything went to plan, from booking through to return we had no hiccups.
Philippa is excellent at her job. Very helpful and patient
Always have great service from Fraser Gillespie at DialAFlight. Another great holiday!
Molly was so helpful and informative throughout the whole booking process. She kept in touch diligently with any updates and the whole holiday ran so smoothly. I wouldn’t hesitate to use her services again and also recommend her to friends and family.
Excellent service and they found us a fantastic place to stay which was amazing. Thank you so much.
It's great to know that you guys are always there if we have a problem which makes travelling abroad so much more stress free. Keep up the good work.
Thanks Des. A great holiday brilliantly organised.
Flight diverted on return to Stansted due to brakes problem classed as an emergency landing - however that is nobody's fault and we landed safely. Phew!
Another outstanding experience
I had a late invitation to a reunion in Paros, which involved flights, ferries and hotels. I was struggling to piece together a plan when I remembered I had used DialAFlight in the past for trips to Cape Town. I spoke to Ian who put together a package in 20 minutes that effectively gave me an extra day and was seamless. Awesome, thanks so much, will recommend and use again and again!
Flight delay not shown on DialAFlight app. Is this usual?
Les and Teddy are always brilliant to work with - so helpful and so friendly. They make travel easy and such a joy. Thank you again
All dealings excellent as usual.
Declan really took the time to understand our expectations and matched them perfectly!
TUI need to improve a) their app - it was impossible, even with your help, to check in both times and b) to let people know if they cancel your flight and put you on another leaving 2 hrs later. No word or apology and had to rearrange onward travel having arrived unnecessarily early at the airport. None of this DAF's fault!
Fantastic service especially from Chris Briggs, who we have used for the past few years. A wonderful holiday, great hotel and the flight times were perfect.
Aidan was very helpful throughout
Bradley is very good
Eric was very helpful sorting out our holiday so a big thank you. He listened to what we asked for and put everything together for us perfectly. We had a brilliant holiday
Sam Nott brilliant as ever. Service faultless.
Thanks to Kylie and her colleagues for their courteous, prompt and effective response to a last-minute emergency, which required a rapid change of flights, car-parking, etc. If ever a case needed to be made for using DialAFlight, rather than flying independently, this was it!
DialAFlight stuck with me through a worrying time while I was in Corfu and had to come home early. Thank you Gareth .
Tony is brilliant!
Immediately after winning the Great British Bake Off, I escaped to the delightful Greek island of Kefalonia to kick back after such a hectic time in the tent.
I can still remember that moment in 2016 when I was floating around in the pool and my triumph finally sank in: 'I've won Bake Off!' I said to myself. It was truly wonderful.
TIME FOR A BREAK
My partner Ian and I recently returned to Greece, this time staying at the Miraggio Thermal Spa Resort in Halkidiki. The resort sits at the heart of a large beachside park facing the Aegean, and our first impressions were very good.
Inside, things got even better. The smartly designed rooms all had balconies or patios with sofas, there was free wi-fi, flatscreen TVs, and tea and coffee-makers (amazingly these days there are still some 'posh' hotels that think that offering coffee-makers is somehow naff).
As someone who has a professional interest in cooking these days, I was delighted to discover that the Miraggio has four smart restaurants (and six bars).
KEY ATTRACTIONS
One of the hotel's key attractions is its luxury spa that features hot spring water: there are also outdoor pools and a very good gym.
When you're in a resort as good as the Miraggio, it is so easy to stay put. We had a suite with a private pool and it was just what we needed relaxation-wise. We did lots of carefree chilling out and I have to admit not very much sightseeing! In fact, I'm afraid we left the resort just once for an evening in Paliouri, a gorgeous fishing village located on Kassandra, one of the three fingers of land that stick out from the peninsula.
During a lovely stroll around the village, I just had to check out the competition from the local bakers. I couldn't resist the baklava - rich, sweet dessert pastries made with layers of filo, filled with chopped nuts and held together with honey. They were wonderful and I made a mental note to try making them myself.
BEST THINGS TO DO
If you do want to be busy (as you might have guessed, busy was not on our agenda on this trip!), there are organised activities during the day: everything from archery to zumba, and beach volleyball to water-polo. The organised fun continued after dark thanks to the in-house entertainments team putting on their versions of musicals including Grease.
We did feel a bit guilty not making more effort to get out and see the sights, because Halkidiki is full of history and has some fascinating archaeological sites.
It is a peninsula extending into the Aegean Sea in the far north-west of Greece. Settlers first came here in any large numbers in the eighth century BC and founded cities such as Mende, Toroni and Scione. The city of Stageira, on the east coast of the peninsula, was the birthplace of the philosopher Aristotle - his teachings are said to have influenced every possible branch of knowledge.
MORE THAN JUST AN ADVENTURE
But confusingly we found we weren't sure exactly where we were, as no one can agree on exactly what the peninsula is called - Chalcidice, Chalkidike, Chalkidiki or Halkidiki, depen-ding on who you talk to.
We decided to stick to Halkidiki. Over the centuries Halkidiki has been part of the Byzantine Empire and the Ottoman Empire - and was finally incorporated into the kingdom of Greece, as it was then, in 1912 after the Balkan Wars.
There are many intriguing ancient archaeological sites all over Halkidiki, including excavations that revealed stone houses with one or two rooms built by communities in Neolithic times. Many incredible artefacts are on display at the Archaelogical Museum of Olynthos.
In some places on the peninsula, lush green forests reach down to some excellent sandy beaches - and there are some exhilarating mountainous parts too, with slopes covered in pine, oak, fir and chestnut.
There is plainly plenty for me to justify a return visit! But I have also promised myself something else for that trip. I would love to go back to the Miraggio and do a baking demo. Maybe my version of the Parthenon (although not a Kefalonia icon) made out of nougat would be a good showstopper!
First published in the Daily Mail - July 2018
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