Your calls always answered within 5 rings.
Despite request for rooms close together we were about as far away as was possible but Ikos did upgrade us to better rooms for last two nights. However, overall excellent.
Bradley is a different class - top job from start to finish.
When booking flights with kids, would be great if you could make sure that the airline provides child appropriate food. There was no kids food served on the BA flights.
Helen has been a star
The hotel provided all that we needed for our holiday “en famille” (11 of us). It fitted the bill admirably. All arrangements went according to plan. Thank you Bobby for all of your assistance.
I would like to thank Amelia for her amazing customer service - she is always helpful, responsive and very thorough, checking everything is in place and ready. I have used DialAFlight to book many holidays as they provide a 10/10 service.
Good flights. No problems.
Another great booking from Jeremy who found us a good place for a multi-generational break. Everything went to plan, from booking through to return we had no hiccups.
Philippa is excellent at her job. Very helpful and patient
Always have great service from Fraser Gillespie at DialAFlight. Another great holiday!
Molly was so helpful and informative throughout the whole booking process. She kept in touch diligently with any updates and the whole holiday ran so smoothly. I wouldn’t hesitate to use her services again and also recommend her to friends and family.
Excellent service and they found us a fantastic place to stay which was amazing. Thank you so much.
It's great to know that you guys are always there if we have a problem which makes travelling abroad so much more stress free. Keep up the good work.
Thanks Des. A great holiday brilliantly organised.
Flight diverted on return to Stansted due to brakes problem classed as an emergency landing - however that is nobody's fault and we landed safely. Phew!
Another outstanding experience
I had a late invitation to a reunion in Paros, which involved flights, ferries and hotels. I was struggling to piece together a plan when I remembered I had used DialAFlight in the past for trips to Cape Town. I spoke to Ian who put together a package in 20 minutes that effectively gave me an extra day and was seamless. Awesome, thanks so much, will recommend and use again and again!
Flight delay not shown on DialAFlight app. Is this usual?
Les and Teddy are always brilliant to work with - so helpful and so friendly. They make travel easy and such a joy. Thank you again
All dealings excellent as usual.
Declan really took the time to understand our expectations and matched them perfectly!
TUI need to improve a) their app - it was impossible, even with your help, to check in both times and b) to let people know if they cancel your flight and put you on another leaving 2 hrs later. No word or apology and had to rearrange onward travel having arrived unnecessarily early at the airport. None of this DAF's fault!
Fantastic service especially from Chris Briggs, who we have used for the past few years. A wonderful holiday, great hotel and the flight times were perfect.
Aidan was very helpful throughout
Bradley is very good
Eric was very helpful sorting out our holiday so a big thank you. He listened to what we asked for and put everything together for us perfectly. We had a brilliant holiday
Sam Nott brilliant as ever. Service faultless.
Thanks to Kylie and her colleagues for their courteous, prompt and effective response to a last-minute emergency, which required a rapid change of flights, car-parking, etc. If ever a case needed to be made for using DialAFlight, rather than flying independently, this was it!
DialAFlight stuck with me through a worrying time while I was in Corfu and had to come home early. Thank you Gareth .
Tony is brilliant!
'Over there,' said our driver gesturing to a smudge of land barely discernible in the gathering dusk, 'is Ithaca: the home of brave Ulysses.'
He put the stress on 'brave' as if there might have been another Ulysses around who had less of an appetite for man-to-man combat.
Nikos, our driver, was a man of the classics, it appeared. 'According to legend, Ulysses spent ten years fighting the Trojans in the Trojan War and then it took him ten years to get home after the war.
'This journey home is the story of The Odyssey.'
We were on Kefalonia, the sixth largest of the Greek islands, which sits between Ithaca and Zakynthos - far to the south of Corfu.
Unlike Corfu and other tourist-savvy islands such as Rhodes and Crete, Kefalonia still has the look of a place surprised to find itself in the holiday business.
If Ithaca has Ulysses, Kefalonia has heroes of a more recent vintage. The island was the setting for Louis de Bernière's modern classic Captain Corelli's Mandolin.
FIT FOR THE BIG SCREEN
And, surprisingly - as Holly-wood almost never seems to shoot films in their authentic setting - this was where Penelope Cruz, Nicolas Cage and Christian Bale came to star in the film of the book when it was made here in 2001.
The locals are ambivalent about the film, as it makes narrative capital out of the two worst events to affect the island in living memory.
The ill-fated occupation by the Germans during the Second World War (which resulted in the massacre of more than 5,000 Italian troops as portrayed in Captain Corelli's Mandolin); and the terrible earthquake which destroyed large parts of the island in August 1953, killing 600 people and making thousands homeless.
Driving across the island today, however, there is little to suggest recent troubles.
Kefalonia radiates a quiet contentment, perfect for someone who has arrived, like us, searching for utter peace and quiet. What quickly endeared us to Kefalonia was that this was a 'real' place where the locals clearly have a life beyond tourism.
The capital, Argostoli, for example, is charming, with a substantial fruit market near the harbour. Of particular interest in the harbour are the turtles, who have become something of a tourist attraction. Another endearing factor, to me, is that there are few sights thought of as mandatory. Our only outing was to take a drive round the island to the harbour town of Fiskardo, 30 miles north of Argostoli.
FAVOURED BY THE STARS
It has become popular with the rich and famous as the perfect place to tie up their luxury yachts as they make their way around the Mediterranean.
We had a fabulous lunch at a harbourside restaurant where our waiter confided that Tom Hanks and his wife were on a yacht nearby and were expected to arrive for lunch imminently.
We strung out dessert as long as we possibly could, but Mr Hanks didn't put in an appearance (or perhaps he is so good at disguises that we didn't recognise him).
Fiskardo is one of the few villages on Kefalonia that were left undamaged by the 1953 earthquake: its handsome Venetian buildings are an impressive sight.
What was also impressive is that while the place is probably the nearest thing that Kefalonia has to a major resort, it didn't really feel like a tourist honey pot -it certainly wasn't crowded.
And, best of all perhaps, the excellent meal was very reasonably priced.
The island has only recently begun seeking to attract tourists and doesn't seem to have been alerted to the possibilities of ripping off visitors.
We took our trip to Fiskardo in the evening when the heat was tempered by a cooling breeze from the sea.
Close to our apartment were plenty of good tavernas and bars where we could enjoy a reasonably priced meal in the evening.
It may have taken Ulysses 20 years to return to Ithaca - we shall be heading back to Kefalonia much sooner than that.
First published in the Mail Online - April 2018
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements