Your calls always answered within 5 rings.
As usual Jerry has been absolutely fantastic keeping us really well informed. Thanks for everything.
Superb as ever
The upgrade to Club for both flights was very successful. The ability to use BA lounges makes a lot of difference to the overall comfort of travel. For once both flights were on time and our hotel was just as expected, but exceptionally busy.
Thank you Chris. Everything went very smoothly. I shall be in touch next time I travel
Jackson is first class
I wouldn’t recommend Celebrity as it was discovered the mattresses were severely soiled by previous users (we’d had them 6 days so this discovery was shocking). It took 10 hours and 4 visits to Guest Services to (partially) resolve by which time I’d noticed other problems with the cabin. Not a great experience
Curtis and Finn thank you once again for the excellent service. You arranged my daughter's flight from South Africa saving her money. You also arranged our flights and hotel in Santorini which were great. I must say the hotel was excellent, the staff were so friendly and helpful I would recommend it to others. So thank you once again for your outstanding service. Both my daughter and I will be using you again soon.
Your help and attention to detail was much appreciated. All excellent.
Food in hotel was disappointing, staff were brilliant
Good hotel, flight on time, all good.
Although the airline were notified my wife needed wheelchair assistance, they had not been made aware she also needed the lift onto the plane. Fortunately, this was quickly rectified by the special assistance staff. Staff at our hotel were immensely caring and supportive of her needs during our stay. We cannot praise them highly enough.
Marshall Finnimore is excellent - he delivers every time.
Ray went above and beyond to find us the perfect trip - and it was
Private transfer was good. Hotel good and staff lovely. Shower was an odd design and leaked every time it was used. Food good. Lots of steep slopes and stairs so no good for anyone with a mobility issue although golf buggies were on call if needed. Lovely and quiet but walking distance to small town.
Brilliant holiday cruise in the Mediterranean, good stop off destinations, Very helpful and friendly staff on board. Followed on by five days in Lisbon at the amazing Convent Square Hotel where again the staff were wonderful and nothing wwas too much trouble. Thanks to Abbie for putting it together for us.
Scott was so helpful from start to finish. Everything was 100%
Brilliant all round
Hannah Kennedy provided an excellent service from start to completion of our holiday. We were provided with various different options and she was always available to answer any questions. We will certainly be using Hannah's services on our next trip.
As always, you are my ‘go to’ when travelling. You’re professional and a pleasure to work with. Thank you
Everything was well organised and location was perfect. Thank you
Jonathan Greaves as usual excellent
Ben Till was absolutely amazing in arranging the perfect holiday to Daios Cove. He was so helpful and made sure we had the perfect holiday yet again. We cannot thank him enough. We will continue to recommend him and DialAFlight
Another great trip. Loved the hotel and private transfers on time in nice cars. Thank you Charlie
Nice hotel. Pity about the music bars across the road open until 5am. Not to be recommended if you want a good night's sleep.
Really helpful staff and ALWAYS help me with anything I need. Takes the stress out of travelling
Once again, first class service from Kylie and the team at DialAFlight. We were able to go on holiday with complete confidence that our travel arrangements were in safe hands.
I have dealt with Brody for a number of years and each time he has given me special attention. Our trip to Kefalonia was magical and we are already planning for next year.
Seat allocation on the plane was bad. In future I would pay a fee earlier to book seats. Also a mix up with rooms meant that certain members of the family could not eat breakfast with the rest in the same restaurant Overall it was a fantastic place and a great holiday
I always find DialAFlight very helpful and easy to deal with
Ian Newton is nothing short of a miracle worker. I regularly share his contact details with family and friends and was delighted to be able to use his professional knowledge and efficient services when I joined STM two years ago. Thank you DialAFlight!
'Over there,' said our driver gesturing to a smudge of land barely discernible in the gathering dusk, 'is Ithaca: the home of brave Ulysses.'
He put the stress on 'brave' as if there might have been another Ulysses around who had less of an appetite for man-to-man combat.
Nikos, our driver, was a man of the classics, it appeared. 'According to legend, Ulysses spent ten years fighting the Trojans in the Trojan War and then it took him ten years to get home after the war.
'This journey home is the story of The Odyssey.'
We were on Kefalonia, the sixth largest of the Greek islands, which sits between Ithaca and Zakynthos - far to the south of Corfu.
Unlike Corfu and other tourist-savvy islands such as Rhodes and Crete, Kefalonia still has the look of a place surprised to find itself in the holiday business.
If Ithaca has Ulysses, Kefalonia has heroes of a more recent vintage. The island was the setting for Louis de Bernière's modern classic Captain Corelli's Mandolin.
FIT FOR THE BIG SCREEN
And, surprisingly - as Holly-wood almost never seems to shoot films in their authentic setting - this was where Penelope Cruz, Nicolas Cage and Christian Bale came to star in the film of the book when it was made here in 2001.
The locals are ambivalent about the film, as it makes narrative capital out of the two worst events to affect the island in living memory.
The ill-fated occupation by the Germans during the Second World War (which resulted in the massacre of more than 5,000 Italian troops as portrayed in Captain Corelli's Mandolin); and the terrible earthquake which destroyed large parts of the island in August 1953, killing 600 people and making thousands homeless.
Driving across the island today, however, there is little to suggest recent troubles.
Kefalonia radiates a quiet contentment, perfect for someone who has arrived, like us, searching for utter peace and quiet. What quickly endeared us to Kefalonia was that this was a 'real' place where the locals clearly have a life beyond tourism.
The capital, Argostoli, for example, is charming, with a substantial fruit market near the harbour. Of particular interest in the harbour are the turtles, who have become something of a tourist attraction. Another endearing factor, to me, is that there are few sights thought of as mandatory. Our only outing was to take a drive round the island to the harbour town of Fiskardo, 30 miles north of Argostoli.
FAVOURED BY THE STARS
It has become popular with the rich and famous as the perfect place to tie up their luxury yachts as they make their way around the Mediterranean.
We had a fabulous lunch at a harbourside restaurant where our waiter confided that Tom Hanks and his wife were on a yacht nearby and were expected to arrive for lunch imminently.
We strung out dessert as long as we possibly could, but Mr Hanks didn't put in an appearance (or perhaps he is so good at disguises that we didn't recognise him).
Fiskardo is one of the few villages on Kefalonia that were left undamaged by the 1953 earthquake: its handsome Venetian buildings are an impressive sight.
What was also impressive is that while the place is probably the nearest thing that Kefalonia has to a major resort, it didn't really feel like a tourist honey pot -it certainly wasn't crowded.
And, best of all perhaps, the excellent meal was very reasonably priced.
The island has only recently begun seeking to attract tourists and doesn't seem to have been alerted to the possibilities of ripping off visitors.
We took our trip to Fiskardo in the evening when the heat was tempered by a cooling breeze from the sea.
Close to our apartment were plenty of good tavernas and bars where we could enjoy a reasonably priced meal in the evening.
It may have taken Ulysses 20 years to return to Ithaca - we shall be heading back to Kefalonia much sooner than that.
First published in the Mail Online - April 2018
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