What 404 customers think of DialAFlight customer service

Fantastic hotel

Thank you Carla for organising a fantastic holiday for us. It was a very relaxing time in a wonderful hotel.

Thank you You made our trip so easy to plan and book. We can always rely on your team We have converted our family to use your service too. Calls are answered so quickly and we get timely emails. Such polite professional staff.

Friendly and efficient service from Ryan. Thank you for arranging my flights and for the phone call to check that everything was OK a day before I left.

As always, most helpful, professional, and ready to assist in all aspects. Look forward to continuing our bookings with you in 2019. Thanks again, Elliot and team.

Big improvement with Easyjet. Thanks to Ashley for sorting me out with extra legroom and also speedy boarding. I didn't know I had that till I arrived at the airport. It was a good journey both ways, no dramas, on time. Many thanks to Ashley, it was a last minute booking for me excellent service as usual.

Thank you so much (once again!)

Many thanks to Otis and the team

Always an efficient service with excellent customer support.

I always use DialAFlight for my trips to the Greek Islands. They get me the best deals and are always friendly and efficient

Marcus and his colleagues at DialAFlight go the extra mile to ensure that our travel plans go according to plan. is suggestions as to where we should stay have, so far, been spot on.

Very helpful

A fantastic trip and hotel perfect. Tailor - made holiday at its best.

Tell future clients contemplating flying from Manchester to consider another airport. It's a hell on earth to get to and from and gates are miles from check-in via a winding route through duty free!

Needed to contact emergency number on the Sunday before coming home, calmed us as we couldn't ring the taxi firm ( they had advised us to ring 24 hours before leaving). They were very helpful

All went well and to time. Perfect

Eric always does a good job

We cannot praise enough. Great service.

Kylie fantastic help and advice as always.

Thoroughly enjoyed exploring the beautiful islands of Skiathos and Skopelos with wonderful accommodation. Thank you Chloe

Above and beyond by Belinda

I tell everyone how brilliant you are!

We will definitely be back if we fly again post Brexit...

This is the first year I have used DialAFlight. I like it and will use it again.

Amazing service - can’t wait for the next holiday

This is one of our favourite destinations and everything went to plan

As usual very efficient and professional.

Ethan was really helpful and even phoned up two days before to make sure we had printed our tickets. We felt safe with your service

Thank you Frank. Excellent recommendations on the hotels in Santorini. They were both beautiful.

Next time might have a private transfer. Dropped off many people en route to our hotel

Colourful Kefalonia

Martin Ogden makes his very own Odyssey to the idyllic haven of Kefalonia - the setting for Captain Corelli's Mandolin

'Over there,' said our driver gesturing to a smudge of land barely discernible in the gathering dusk, 'is Ithaca: the home of brave Ulysses.'

He put the stress on 'brave' as if there might have been another Ulysses around who had less of an appetite for man-to-man combat.

Nikos, our driver, was a man of the classics, it appeared. 'According to legend, Ulysses spent ten years fighting the Trojans in the Trojan War and then it took him ten years to get home after the war.

'This journey home is the story of The Odyssey.'

Assos is another of the untouched villages you will find in Kefalonia

We were on Kefalonia, the sixth largest of the Greek islands, which sits between Ithaca and Zakynthos - far to the south of Corfu.

Unlike Corfu and other tourist-savvy islands such as Rhodes and Crete, Kefalonia still has the look of a place surprised to find itself in the holiday business.

If Ithaca has Ulysses, Kefalonia has heroes of a more recent vintage. The island was the setting for Louis de Bernière's modern classic Captain Corelli's Mandolin.

Picture perfect: The village of Agia Efimia on Kefalonia, the sixth largest of the Greek islands

FIT FOR THE BIG SCREEN

And, surprisingly - as Holly-wood almost never seems to shoot films in their authentic setting - this was where Penelope Cruz, Nicolas Cage and Christian Bale came to star in the film of the book when it was made here in 2001.

The locals are ambivalent about the film, as it makes narrative capital out of the two worst events to affect the island in living memory.

The ill-fated occupation by the Germans during the Second World War (which resulted in the massacre of more than 5,000 Italian troops as portrayed in Captain Corelli's Mandolin); and the terrible earthquake which destroyed large parts of the island in August 1953, killing 600 people and making thousands homeless.

Driving across the island today, however, there is little to suggest recent troubles.

Kefalonia radiates a quiet contentment, perfect for someone who has arrived, like us, searching for utter peace and quiet. What quickly endeared us to Kefalonia was that this was a 'real' place where the locals clearly have a life beyond tourism.

The famous beach Myrtos lies at the feet of two mountains

The capital, Argostoli, for example, is charming, with a substantial fruit market near the harbour. Of particular interest in the harbour are the turtles, who have become something of a tourist attraction. Another endearing factor, to me, is that there are few sights thought of as mandatory. Our only outing was to take a drive round the island to the harbour town of Fiskardo, 30 miles north of Argostoli.

FAVOURED BY THE STARS

It has become popular with the rich and famous as the perfect place to tie up their luxury yachts as they make their way around the Mediterranean.

We had a fabulous lunch at a harbourside restaurant where our waiter confided that Tom Hanks and his wife were on a yacht nearby and were expected to arrive for lunch imminently.

We strung out dessert as long as we possibly could, but Mr Hanks didn't put in an appearance (or perhaps he is so good at disguises that we didn't recognise him).

Fiskado's handsome Venetian bu9ildings are an impressive sight

Fiskardo is one of the few villages on Kefalonia that were left undamaged by the 1953 earthquake: its handsome Venetian buildings are an impressive sight.

What was also impressive is that while the place is probably the nearest thing that Kefalonia has to a major resort, it didn't really feel like a tourist honey pot -it certainly wasn't crowded.

And, best of all perhaps, the excellent meal was very reasonably priced.

The island has only recently begun seeking to attract tourists and doesn't seem to have been alerted to the possibilities of ripping off visitors.

We took our trip to Fiskardo in the evening when the heat was tempered by a cooling breeze from the sea.

Close to our apartment were plenty of good tavernas and bars where we could enjoy a reasonably priced meal in the evening.

It may have taken Ulysses 20 years to return to Ithaca - we shall be heading back to Kefalonia much sooner than that.

Why our customers love us

Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.

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