Your calls always answered within 5 rings.
Great service
As usual Jerry has been absolutely fantastic keeping us really well informed. Thanks for everything.
Superb as ever
The upgrade to Club for both flights was very successful. The ability to use BA lounges makes a lot of difference to the overall comfort of travel. For once both flights were on time and our hotel was just as expected, but exceptionally busy.
Thank you Chris. Everything went very smoothly. I shall be in touch next time I travel
Jackson is first class
I wouldn’t recommend Celebrity as it was discovered the mattresses were severely soiled by previous users (we’d had them 6 days so this discovery was shocking). It took 10 hours and 4 visits to Guest Services to (partially) resolve by which time I’d noticed other problems with the cabin. Not a great experience
Curtis and Finn thank you once again for the excellent service. You arranged my daughter's flight from South Africa saving her money. You also arranged our flights and hotel in Santorini which were great. I must say the hotel was excellent, the staff were so friendly and helpful I would recommend it to others. So thank you once again for your outstanding service. Both my daughter and I will be using you again soon.
Your help and attention to detail was much appreciated. All excellent.
Food in hotel was disappointing, staff were brilliant
Good hotel, flight on time, all good.
Although the airline were notified my wife needed wheelchair assistance, they had not been made aware she also needed the lift onto the plane. Fortunately, this was quickly rectified by the special assistance staff. Staff at our hotel were immensely caring and supportive of her needs during our stay. We cannot praise them highly enough.
Marshall Finnimore is excellent - he delivers every time.
Ray went above and beyond to find us the perfect trip - and it was
Private transfer was good. Hotel good and staff lovely. Shower was an odd design and leaked every time it was used. Food good. Lots of steep slopes and stairs so no good for anyone with a mobility issue although golf buggies were on call if needed. Lovely and quiet but walking distance to small town.
Brilliant holiday cruise in the Mediterranean, good stop off destinations, Very helpful and friendly staff on board. Followed on by five days in Lisbon at the amazing Convent Square Hotel where again the staff were wonderful and nothing wwas too much trouble. Thanks to Abbie for putting it together for us.
Scott was so helpful from start to finish. Everything was 100%
Brilliant all round
Hannah Kennedy provided an excellent service from start to completion of our holiday. We were provided with various different options and she was always available to answer any questions. We will certainly be using Hannah's services on our next trip.
As always, you are my ‘go to’ when travelling. You’re professional and a pleasure to work with. Thank you
Everything was well organised and location was perfect. Thank you
Jonathan Greaves as usual excellent
Ben Till was absolutely amazing in arranging the perfect holiday to Daios Cove. He was so helpful and made sure we had the perfect holiday yet again. We cannot thank him enough. We will continue to recommend him and DialAFlight
Another great trip. Loved the hotel and private transfers on time in nice cars. Thank you Charlie
Nice hotel. Pity about the music bars across the road open until 5am. Not to be recommended if you want a good night's sleep.
Really helpful staff and ALWAYS help me with anything I need. Takes the stress out of travelling
Once again, first class service from Kylie and the team at DialAFlight. We were able to go on holiday with complete confidence that our travel arrangements were in safe hands.
I have dealt with Brody for a number of years and each time he has given me special attention. Our trip to Kefalonia was magical and we are already planning for next year.
Seat allocation on the plane was bad. In future I would pay a fee earlier to book seats. Also a mix up with rooms meant that certain members of the family could not eat breakfast with the rest in the same restaurant Overall it was a fantastic place and a great holiday
I always find DialAFlight very helpful and easy to deal with
Ever since I was a child, I've had this passionate desire to go to the Greek island of Santorini. When I was little, a friend's parents spent their honeymoon there, and when I saw the holiday snaps it became my dream holiday destination.
However, time has flown and circumstances change. I now have a four-year-old daughter, Betsy, and when I started looking at hotels in Santorini, I realised that bringing a child along might prove tricky. From what I could see, the hotels are very much set up for couples. It's the ideal destination for a honeymoon - as my friend's parents discovered all those years ago.
So despite my best intentions, it was time to come up with a Plan B. I asked friends for their advice and they all suggested I visit Mykonos instead - and I'm so pleased they did.
I'm now its biggest fan. It's an extraordinary island - an absolute gem. Everything about Mykonos was glorious, and I would just go back in an instant because I absolutely fell in love with it.
Before the trip, I had celebrated my 40th birthday by throwing a party in London. It was great fun but pretty hectic getting things organised, so afterwards I wanted to do something more low-key.
That's where the idea of a trip to Greece came in. I travelled with Betsy, my best friend Tamara Edward and my goddaughter Elicia (just to make things a little bit more complicated, Elicia is now godmother to Betsy). I thought it would be lovely to have a girly trip.
Elicia was especially thrilled when I told her we were going to Mykonos because the Kardashians had been there the previous summer - apparently it featured prominently on their reality TV programme. Like many young girls, Elicia is a huge fan.
Heading to a Greek island was also significant for me because I've co-written a one-woman show in which I play a sort of Shirley Valentine character having a midlife crisis.
I've had a kind of Shirley Valentine obsession myself over the past three years - no, not of meeting a tall, dark, handsome fisherman, but of exploring the Greek islands.
From the moment we arrived on Mykonos, I was enchanted. The food was incredible.
I had salads and grilled halloumi, and the fresh seafood was just amazing - huge prawns and excellent sea bass.
Normally I'm very careful about what I eat, but on holiday I let myself relax a little. In Mykonos, I felt I didn't need to worry. At lunch, the restaurant served a simple tomato and cucumber salad in a delicious lemon and olive oil dressing and plenty of herbs. After eating something like that, I felt full, yet had the satisfaction of knowing I'd had something really healthy.
Betsy also loved the food. She tried halloumi for the first time and adored it.
We were staying on the 'quiet' side of Mykonos (there is a clubbing side too).
Betsy had such a good time, especially walking around the little town and wandering down to the port to look at all the posh yachts. She was so active that by the evening, she was worn out and just wanted to go to bed.
Mykonos has small yet delightful beaches - I could sit on the sand and easily keep an eye on Betsy. There weren't too many people around either, so it was all very relaxed.
We stayed at the impressive Grace Hotel. It's on the hills above Mykonos town, with stunning views of the sparkling Aegean. It's relatively small, with just 32 rooms, many of which have their own plunge pools.
The hotel's literature accurately said 'the overriding atmosphere is one of serenity'.
For the adults in our group, one of the hotel's great treats was its signature Grace cocktail - a delicious gin-based concoction. Every time we ordered a Grace cocktail, there was a chorus of Happy Birthday - to the point that on our last day, I had to say: 'Right, I think we've established that I'm 40 so there's no need to keep celebrating!'
We had lunch every day in the hotel but took the decision to dine out several evenings - although dinner on the Grace terrace was difficult to beat, with that amazing sea view.
Mykonos town centre was just a five-minute cab ride from the hotel, so it was simple to get to the shops - always an important consideration during a girly holiday.
I knew that after I returned from my trip, I was about to go into the West End with my one-woman show, so this was the perfect time to relax before a busy period. So home again and normal, hectic, life has begun again - at 40.
First published in March 2015
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