Your calls always answered within 5 rings.
The hotel provided all that we needed for our holiday “en famille” (11 of us). It fitted the bill admirably. All arrangements went according to plan. Thank you Bobby for all of your assistance.
I would like to thank Amelia for her amazing customer service - she is always helpful, responsive and very thorough, checking everything is in place and ready. I have used DialAFlight to book many holidays as they provide a 10/10 service.
Good flights. No problems.
Another great booking from Jeremy who found us a good place for a multi-generational break. Everything went to plan, from booking through to return we had no hiccups.
Philippa is excellent at her job. Very helpful and patient
Always have great service from Fraser Gillespie at DialAFlight. Another great holiday!
Molly was so helpful and informative throughout the whole booking process. She kept in touch diligently with any updates and the whole holiday ran so smoothly. I wouldn’t hesitate to use her services again and also recommend her to friends and family.
Excellent service and they found us a fantastic place to stay which was amazing. Thank you so much.
It's great to know that you guys are always there if we have a problem which makes travelling abroad so much more stress free. Keep up the good work.
Thanks Des. A great holiday brilliantly organised.
Flight diverted on return to Stansted due to brakes problem classed as an emergency landing - however that is nobody's fault and we landed safely. Phew!
Another outstanding experience
I had a late invitation to a reunion in Paros, which involved flights, ferries and hotels. I was struggling to piece together a plan when I remembered I had used DialAFlight in the past for trips to Cape Town. I spoke to Ian who put together a package in 20 minutes that effectively gave me an extra day and was seamless. Awesome, thanks so much, will recommend and use again and again!
Flight delay not shown on DialAFlight app. Is this usual?
Les and Teddy are always brilliant to work with - so helpful and so friendly. They make travel easy and such a joy. Thank you again
All dealings excellent as usual.
Declan really took the time to understand our expectations and matched them perfectly!
TUI need to improve a) their app - it was impossible, even with your help, to check in both times and b) to let people know if they cancel your flight and put you on another leaving 2 hrs later. No word or apology and had to rearrange onward travel having arrived unnecessarily early at the airport. None of this DAF's fault!
Fantastic service especially from Chris Briggs, who we have used for the past few years. A wonderful holiday, great hotel and the flight times were perfect.
Aidan was very helpful throughout
Bradley is very good
Eric was very helpful sorting out our holiday so a big thank you. He listened to what we asked for and put everything together for us perfectly. We had a brilliant holiday
Sam Nott brilliant as ever. Service faultless.
Thanks to Kylie and her colleagues for their courteous, prompt and effective response to a last-minute emergency, which required a rapid change of flights, car-parking, etc. If ever a case needed to be made for using DialAFlight, rather than flying independently, this was it!
DialAFlight stuck with me through a worrying time while I was in Corfu and had to come home early. Thank you Gareth .
Tony is brilliant!
My first time using DialAFlight and Jed took time to get to know what we wanted. On another note I asked if he could do us a trip to Egypt which was a bit complicated but he managed so we’ve booked another one. Jed has been very professional and helpful
Fabulous trip
Tony, as always, did a good job
Terrific help from Tom
Ever since I was a child, I've had this passionate desire to go to the Greek island of Santorini. When I was little, a friend's parents spent their honeymoon there, and when I saw the holiday snaps it became my dream holiday destination.
However, time has flown and circumstances change. I now have a four-year-old daughter, Betsy, and when I started looking at hotels in Santorini, I realised that bringing a child along might prove tricky. From what I could see, the hotels are very much set up for couples. It's the ideal destination for a honeymoon - as my friend's parents discovered all those years ago.
So despite my best intentions, it was time to come up with a Plan B. I asked friends for their advice and they all suggested I visit Mykonos instead - and I'm so pleased they did.
I'm now its biggest fan. It's an extraordinary island - an absolute gem. Everything about Mykonos was glorious, and I would just go back in an instant because I absolutely fell in love with it.
Before the trip, I had celebrated my 40th birthday by throwing a party in London. It was great fun but pretty hectic getting things organised, so afterwards I wanted to do something more low-key.
That's where the idea of a trip to Greece came in. I travelled with Betsy, my best friend Tamara Edward and my goddaughter Elicia (just to make things a little bit more complicated, Elicia is now godmother to Betsy). I thought it would be lovely to have a girly trip.
Elicia was especially thrilled when I told her we were going to Mykonos because the Kardashians had been there the previous summer - apparently it featured prominently on their reality TV programme. Like many young girls, Elicia is a huge fan.
Heading to a Greek island was also significant for me because I've co-written a one-woman show in which I play a sort of Shirley Valentine character having a midlife crisis.
I've had a kind of Shirley Valentine obsession myself over the past three years - no, not of meeting a tall, dark, handsome fisherman, but of exploring the Greek islands.
From the moment we arrived on Mykonos, I was enchanted. The food was incredible.
I had salads and grilled halloumi, and the fresh seafood was just amazing - huge prawns and excellent sea bass.
Normally I'm very careful about what I eat, but on holiday I let myself relax a little. In Mykonos, I felt I didn't need to worry. At lunch, the restaurant served a simple tomato and cucumber salad in a delicious lemon and olive oil dressing and plenty of herbs. After eating something like that, I felt full, yet had the satisfaction of knowing I'd had something really healthy.
Betsy also loved the food. She tried halloumi for the first time and adored it.
We were staying on the 'quiet' side of Mykonos (there is a clubbing side too).
Betsy had such a good time, especially walking around the little town and wandering down to the port to look at all the posh yachts. She was so active that by the evening, she was worn out and just wanted to go to bed.
Mykonos has small yet delightful beaches - I could sit on the sand and easily keep an eye on Betsy. There weren't too many people around either, so it was all very relaxed.
We stayed at the impressive Grace Hotel. It's on the hills above Mykonos town, with stunning views of the sparkling Aegean. It's relatively small, with just 32 rooms, many of which have their own plunge pools.
The hotel's literature accurately said 'the overriding atmosphere is one of serenity'.
For the adults in our group, one of the hotel's great treats was its signature Grace cocktail - a delicious gin-based concoction. Every time we ordered a Grace cocktail, there was a chorus of Happy Birthday - to the point that on our last day, I had to say: 'Right, I think we've established that I'm 40 so there's no need to keep celebrating!'
We had lunch every day in the hotel but took the decision to dine out several evenings - although dinner on the Grace terrace was difficult to beat, with that amazing sea view.
Mykonos town centre was just a five-minute cab ride from the hotel, so it was simple to get to the shops - always an important consideration during a girly holiday.
I knew that after I returned from my trip, I was about to go into the West End with my one-woman show, so this was the perfect time to relax before a busy period. So home again and normal, hectic, life has begun again - at 40.
First published in March 2015
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