Ian Newton. Excellent as always.
Your help and support were second to none. I would highly recommend you and I have already suggested to friends to contact you
Craig was so helpful - really excellent service!
Highly recommend.
Hotel very tired - needs a complete revamp - staff lovely
Excellent service from Sean who made booking this holiday so easy and pleasant. The holiday was perfect - everything was beautiful and the complimentary upgrade of our hotel room was superb.
Fantastic service and support, thank you
The hotel was of a high standard and within our price bracket
Thank you Sadie. Another gold star!
Sean yet again recommended a fab hotel in Santorini. Had the best time on this beautiful island
Howard just knows what we like and delivers everything time!
Kylie found us the perfect holiday which had everything that we asked for. Will definitely book with Kylie again.
Great communication
Kylie never disappoints. Hotel was fantastic. Everything went smoothly.
Dennis Hollands always goes over and above to assist. I won’t use anyone else now!
Hotel lovely, went out for food a lot as same every night. Flights was delayed 1 and a half hours going out and 4 hours on return which was frustrating
Jamal Sylvester was outstanding and more than delivered my expectations. I’ve worked in customer service for decades and his approach, kindness and eager to assist is such a credit to the company. Will definitely be working with him in future. Amazing job.
Prompt reply to queries, even when staff are out of the office, emails are still picked up and replied to promptly
Des Wing did a great job again and thanks to Philippa for checking up on us the day before we flew!
Another great trip, thanks guys.
Just returned from Ikos Dassia with all our family and Orlando delivered so a big thank you for making our family holiday amazing
Everything went smoothly and within promised timelines. The private transfers were excellent. We had an added bonus of a history lesson on Crete during WW2 from the driver on the return trip, which we found fascinating.
Thanks again to Gary Patel, who went out of his way to help when our plans had to be adapted.
Thanks again to Gary Patel, who went out of his way to help us when our plans had to change.
Worth noting that for the accommodation we stayed in ( 'Dessiterra Resorts' Santorini), there is no way to access the town (or anywhere nearby) without using the resort transport which is a minimum of £25 Euros each way (to the nearest town Thira). This was more if you went further.
As always my experience using DialAFlight has been excellent with no hiccups. I have used Robbie for a number of years and he delivered every time, however other members of the team are always happy to assist as did Zac when I needed assistance whilst away. Flights and hotels booked via DialAFlight make life so easy and the price is not reflected of the service they provide. Why go through the hassle of trying to find flights and hotels when these guys do it all just as cheap.
Will be in contact soon to book next year’s holiday.
This was not my most challenging trip but, as always, you made all the arrangements, and it worked perfectly without any hitch.
Cameron Bleasdale is fantastic, a perfect travel agent, thorough and meticulous. I have recommended him to multiple friends.
Graham is always brilliant
How do you create a hotel in the most stunning setting you can imagine? By carving its amazing rooms into a cliff face formed by a mighty volcanic eruption. Stepping into Iconic Santorini's spectacular hillside setting is an experience that is nothing short of breathtaking.
And being faced with the cobalt Aegean Sea and the tiny white-washed buildings of the astonishingly picturesque village of Imerovigli does not get any less incredible as the days roll on.
The epitome of relaxed elegance, this unforgettable boutique cave hotel features five levels carved from the volcanic wall of Santorini's caldera - each of the 22 beautiful rooms offering its own style.
Aiming for an authentic Greek appearance with a luxurious edge, these distinctive residences come with plush amenities, including Coco-mat linens, huge beds and heated indoor pools.
Homely and relaxing, yet contemporary, these one-of-a-kind rooms all offer splendid views of the caldera from a personal veranda, where guests are welcome to enjoy breakfast in the morning.
Those staying in the Caldera Suites are lucky enough to be able to glimpse the jaw-dropping vista from their own outdoor jetted pool on their private terrace.
Greek hospitality
Eating at Iconic Santorini feels like being welcomed as a new member of a Greek family, with a whole host of mouth-watering traditional dishes and Santorini wine on offer in the Pergola Restaurant.
While relaxation is certainly the name of the game, with an on-site spa available to all guests, those wishing to work off that indulgent feta can sweat it out in the hotel's wellness and fitness centre.
And if staring out at the azure waters or soaking in the sumptuous infinity pool ever gets boring - which it won't - a number of tourist attractions are a mere stone's throw away, including the romantic city village of Oia, famed for its breathtaking sunset, and the quaint town of Fira.
With wine being one of Santorini's most famous exports, an afternoon of tasting is advisable, with the Argyros Estate Winery, Hatzidakis Winery and Santo Wines Cooperative all close by.
Meanwhile, the island is steeped in history, and those wishing to delve a little deeper below Santorini's picturesque exterior will be able to discover the ancient Thera archaeological site, or the pre-historic city of Akrotiri.
Although Iconic Santorini offers all the positives a chic boutique hotel should - luxury amenities, decadent surroundings and friendly and helpful staff - it is the magical caldera setting that really takes your breath away.
Ancient caldera
Santorini is the largest island of a small, circular archipelago which bears the same name and is the remnant of a volcanic caldera. This means it is essentially what remains after an enormous volcanic eruption 3,600 years ago that destroyed the earliest settlements on what was formerly a single, much bigger island, and created the current geological caldera.
The eruption may have led indirectly to the collapse of the Minoan civilisation on the island of Crete, 68 miles to the south, through a gigantic tsunami. Another popular theory is that it is the source of the legend of the lost city of Atlantis.
Now, a giant central, rectangular lagoon, about 12km by 7 km is surrounded by soaring cliffs on three sides. On the fourth side, the lagoon is separated from the sea by another much smaller island called Therasia. Two channels connect the lagoon to the sea - and all combining to create a simply spectacular setting.
My lasting memories are of magnificent views and an altogether unforgettable stay.
First published in the Daily Mail - May 2017
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