As usual , Sadie was terrific and everything went as planned and hoped.
Harvey Edwards is awesome, would certainly recommend him to anyone!
Michelle was absolutely fantastic, could not have been better. Door to door was effortless. Incredible service. Would not use anyone else and will recommend to everyone. Absolutely 1st class service which is amazing in 2022 when customer service no longer exists!
Amazing in every way. Thank you.
Hotel was fantastic, quiet, right next to lovely beach. Staff extremely friendly and helpful. Found great taverna nearby. All travel arrangements went very well. So thank you for arranging such a lovely break in such a great spot.
Always helpful, beat all quotes. Great communication
You never disappoint
Everything went seamlessly. We had a marvellous holiday. EasyJet is a very good carrier and look after their customers. Knowing that DialAFlight have your back should it be needed is reassurance when travelling
You were extremely helpful - wish I'd booked earlier though to get cheaper flights
Thanks again to Teddy and team. Got the best seats on the plane with loads of leg room. Excellent professional and friendly customer service.
Reliable, friendly, always there if and when help is needed.
Always a pleasure to deal with DialAFlight. Callum has looked after us very well but if he is unavailable then anyone I have spoken to in the team has been great.
Very helpful staff
Real people, correct and prompt attention. Extremely helpful when an issued occurred and sorted out within no time all to our satisfaction. Highly recommend this company
First class organisation as always - thank you to Vinny.
Always excellent especially Nadia
Kylie always really good from start to finish
Libby and Raphael were great throughout the booking process and when we needed to change the destination they were very helpful and accommodating. When we arrived everything was smooth from transfers to checking in.
Gino and Amy were so helpful! We had to move flights and at one point thought we couldn’t go. The holiday was fab and I will continue to book through DialAFlight. Thanks guys!
Once again an excellent service from Bobby and the DialAFlight team, everything went as planned.
Once again Guy Foskin came up trumps - even arranging an upgrade. Excellent service. My go to holiday company.
Brilliant service, thank you
Have now used Simon Pitman several times to book holidays and they have all been great. He is very knowledgeable about the places we are going to and the hotels are always superb for quality and service
Matt Power excellent as usual! DialAFlight never fails
Daniel booked an amazing holiday and made it as special as possible. I would never book anywhere else. DialAFlight are the best
Doug is a fantastic knowledgeable person who represents DialAFlight at the highest level
Everything went without a hitch - we got the room we wanted at the hotel and enjoyed three weeks of glorious sunshine. As ever, thank you Kylie.
Excellent personal service and beautiful hotel - thoroughly delighted
As usual all went according to plan. Eric has a better idea of my holiday plans than I do myself!
Absolutely fantastic hotel that was suggested to us - the service from DialAFlight was faultless. The flights were good and on time both ways, the hotel was spotless, food was fantastic, staff were so friendly - all in all a FANTASTIC holiday - well done Rebecca Wilkie. We are now contemplating where we are going next ...
There I was, sailing around the Aegean on a super-yacht... and there wasn't an oligarch in sight.
Crystal Cruises' new Esprit is one of the new generation of smaller cruise ships, and it was the perfect home for a tour of the beautiful Greek islands, the Holy Land and the Jordanian port city of Aqaba.
The Esprit was recently christened in the Seychelles with a bottle of champagne (Louis Roederer, Cristal Brut 2004 since you ask), and its 31 suites are spread over two floors.
There are no balconies - it's a yacht, remember - but each suite comes with lovely picture windows.
It felt like I had been invited to a house party - albeit one held at sea - rather than a cruise, and there was a sense of immediacy and familiarity that is not readily apparent on larger ships. It really does feel like you've checked into a fabulous floating boutique hotel.
Boarding in the Greek port of Piraeus, I walked up the gangplank to a champagne reception.
Crystal really does know how to make guests feel welcome. My butler Clarke showed me to my stateroom, unpacked for me, and before long we were sailing towards the party island of Mykonos.
That evening Esprit's director Harry Ter Horst arranged for the yacht's small crew to meet the guests. It broke the ice and friendships were made over some truly shipshape cocktails. Dinner was also superb. Fine dining at sea is a wonderful experience and the wines were carefully matched. Best of all, it was all included in the price.
Most sommeliers can't wait to show off their knowledge and end up boring you towards a wine you didn't really want, but Ramon made choosing one a pleasure. Still, I decided the time wasn't right to order a £4,300 bottle of Chateau le Pin.
The first night at sea always takes some getting used to: the hum of the engines and the slight rolling of a smaller ship. The stabilisers aren't quite as good as those on bigger vessels but the stateroom technology is certainly better. There were iPads to make in-room dining and communications more passenger-friendly.
As an experienced cruiser, the most important elements for me during a trip are the quality of the food and choice of excursions.
Louisa Kierman was in charge of the tours and she chose the destinations wisely. 'I prefer working on a yacht because everything is far more personal,' she said. 'You get to know people and they aren't just buddies on boats - we feel as though we are welcoming guests into our family.'
One of her excursions during our tour of the Aegean was to Santorini - perhaps my favourite destination. The skies were blue and the whitewashed houses in towns such as Oia sparkled in the sunshine. And if you visit out of the peak summer season, as we did, the crowds have gone and you feel as though you have the island to yourself.
THE HOLY LAND
All of our guides were good but in the Holy Land they were outstanding. One, Barak, was a major in the Israeli army and he helped bring familiar stories from the Bible to life. As for the food, after a week I didn't think the chef, Rainer Buss, could prepare a better dinner, but he did - a sublime lobster with hot butter sauce, and sea bass with asparagus risotto. Everything was Michelin standard.
Crystal Esprit is sleek and nimble, with a shallow draught of less than 15ft. And because of her relatively small size it means a new array of harbours can be accessed, allowing visits to exclusive marinas, hidden coves, and secluded islands where the docking infrastructure - so critical for big ships - doesn't exist.
Crystal Esprit sails the Adriatic through the summer, with seven-night cruises between Athens and Dubrovnik, and Dubrovnik and Venice. Included are all meals and drinks, butler service, marina and water-sports activities, a choice of complimentary shore excursions and gratuities.
The only problem is that spending a week on board the elegant and luxurious Esprit spoils you for life.
First published in the Mail on Sunday - April 2017
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