Dealt with by Michael! Best holiday we have had so far
Amazing service from Michael - will be using your company again
Thanks Mark. Also the follow up call two weeks before travel. Impressed by that
Very impressed with the customer service - thank you Ethan
Jay Thompson knocked it out of the park. Best vacation I have had in years. He made it so easy for me that the most difficult part was remembering to bring my passport.
Thank you Peter for your continued help with my bookings.
Definitely recommend. Fully communicated prior and during our holiday. Excellent customer support
Such a help to have a person to ask questions. Also to have a name, thank you Thomas. Also a pleasant surprise as United Airlines checked our cases through straight to San Jose from London. We did not have to pick up case and recheck. The flights were good.
Great company - used them many times. Would recommend.
Knowledge around US connections would show that passport check is always long so more time for connections should be suggested
Stevie and Jim were great in sorting our lovely holiday.
Always available and extremely helpful with great advice.
I have flown with DialAFlight several times and enjoy the service and professionalism.
My outbound flight delayed by 2 hours due to a technical fault meant my onward flight to Mexico was missed. While I was automatically reprotected onto TWO flights the following day, a quick message to the office (very early AM for me) gave Chris and Tristan the opportunity to find a direct option with 2 remaining seats later that morning saving a lot of extra travel and hassle!
Flight and accommodation was fine, however the beach and sea was full of sargassum which smelt like rotten eggs
Customer service is very important to me when using a service and DialAFlight's is excellent. I was always able to speak to a human, you always answered the phone quickly and everyone not only knew what I was talking about but was able to help.
Excellent service as always
Great customer service, will use again!
Leah sent through information/details around our trip promptly and was very helpful throughout the booking process and in the lead-up to our trip. Would recommend using DialAFlight to others.
Troy Morris is a legend
A fantastic service from Natasha for changing my flight so I could return earlier
Amy is great! The updates and confirmations that are sent are timely and informative. Overall brilliant service for our flights.
Ellis was patient and so helpful in finding our special family holiday to celebrate my husbands 50 th birthday. The attention to detail was brilliant and took all the stress out of planning which meant it was all smooth running and problem free.
Nicole is my point of contact for any upcoming trips. She is always wonderful, upbeat and coordinates everything efficiently and effectively.
I really appreciated the assistance of your emergency contact when I arrived at Heathrow to find that my BA flight to Madrid for a connection onto Costa Rica had been cancelled with no prior notice. Your service was excellent which is more than I can say for BA!
Everything went smoothly
It was great to get reminders and a personal phonecall before leaving checking we were all OK and had any questions. The email with the online check-in link was really helpful.
Harvey is brilliant. Thank you
Quick to answer the phone at any time of day/night and all staff were super helpful with good record of all flight changes. Cannot thank you enough
As good as usual
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
What could be better than giving someone the Gift of Travel?
Starting at just £50, with no maximum value, DialAFlght's 'Gift of Travel' vouchers make the perfect present for any occasion or celebration.
And it couldn't be simpler to organise, just contact one of our travel experts today and they will organise a personalised travel voucher to be sent out.
BACK TO TOP
