What 247 customers think of DialAFlight customer service

Taylor was excellent as usual. Great price and great service.

Fantastic service

Everything worked like clockwork again

Always recommend Logan to sort out our travels

The hotel was great, everything we had hoped for. Transfers were good but disappointed in BA - our experience with Virgin was far better.

BA let us down big time. Late luggage on way out, delayed flights on return resulting in excess parking charges.

Virgin were rubbish

Bradley is brilliant!

Fab service from DialAFlight

Wonderful service - I would def. use you again.

It was completely awesome - you organised everything to work perfectly for us, thank you so much.

Really helpful staff. Kept us very well informed. Rate highly

Many thanks to Cooper and the team. Always helpful.

Everything beautifully organised by Des as always

Everything went as planned. ccommodation was very, very good.

Dale was fantastic. I have and will continue to tell everyone I know what a great service you offer.

All perfect as usual thanks to Cody

Thank you for your superbly efficient and very cost effective service. Nick was the most helpful and supportive person I have ever dealt with on the phone.

Lincoln is a super agent. Nothing is too much trouble. 10 out of 10

Really good choice of hotel and good advice to opt for private transfer also both recommended by Harvey. We had a really nice holiday! Thank you!

Always excellent when Damien is involved

Fantastic service as always

Ray was amazing. His customer care skills are exemplary

Friendly and helpful staff

We had an excellent experience with Dial A Flight. They made our booking so much easier than it would have been and gave such a personal and friendly service from start to finish. Ella in particular was fantastic and a great help with it all. Thank you so much as we had a dream trip as a result.

Everything was perfect and Trevor handled our holiday brilliantly.

Very helpful staff

Charles is an excellent travel manager

Booking my holiday was easy. I received confirmation details by email. I will definitely use DialAFlight again and will recommend to family and friends.

Couldn’t have been happier - excellent service from Bruno

Cruise the Caribbean in luxury

Finding heaven on the high seas

Boarding a small luxury cruise ship around the Windwards proved just the ticket for Helen Atkinson Wood

Who doesn't daydream about sailing on their own private yacht to the most secluded coves in the Caribbean? But cruising?

In my mind, cruising was the preserve of a senior generation who enjoyed being transported in their thousands in a floating block of flats to a number of different tourist hotspots.

And that image stayed with me until the elegant four-masted motor yacht Windstar came over the horizon and into view. It quickly tipped any preconceived notions about what it is to take a cruise holiday on its head.

Before joining the Windstar, my mother and I spent a lovely night in Barbados - to acclimatise to the balmy weather of the Caribbean, you understand.

Just 30 minutes from the port of Bridgetown - home to luxury liners and international cruise companies - sits Fairmont Royal Pavilion a perfect hotel hideaway.

The hotel is much favoured by return visitors, and having sampled its delights, I wouldn't take much convincing to enjoy a second stay.

After a refreshing dip in the aqua-blue sea, a couple of pina colada cocktails and a dinner of fresh seafood, we began to feel human again after the long-haul flight from London.

At Bridgetown harbour there are humble wooden boats, there are grander ships - and then there's the regal Windstar.

Fairmont Royal Pavilion on Barbados is a perfect pre-cruise hotel

Now I don't know my port from my starboard when it comes to sailing terminology, but I do know that the reason this 440ft motor yacht is breathtaking is quite simply her sails.

Step aboard and you feel that you're in a different era, a feeling confirmed by the sight of the splendid teak decking, which makes you want to start every day with a game of quoits.

After exploring the sumptuous cabin that would be our home for the next week, we joined the other passengers on deck as we sailed away to Vangelis's theme tune to the film 1492: Conquest Of Paradise, a fitting melody to match the stirring setting.

The particular paradise we were setting sail to conquer came in the form of the Windward Islands - St Lucia, Grenada and St Vincent - on a cruise that promised to uncover the Caribbean's lesser known islands.

To be gently rocked to sleep each evening by the waves and wake up at a new island each morning feels more like time-travelling than a holiday at sea. And not knowing what sight is going to greet you as you throw back the curtains is incredibly exciting.

To work up an appetite before breakfast, we could take a body-stretching yoga or pilates class, or else just settle for a brisk walk on deck, which always comes with a beautiful azure-blue view.

One day we dropped anchor at the idyllic 44-islet Pigeon Island on St Lucia before a tender swept us across to this verdant national park. We clambered up Signal Hill, which provides stunning views across to Martinique, before treating ourselves to an ice-cold beer and kingfish roti.

Guests enjoy a 1:1 staff to guest ratio on board the Windstar

Next we headed for the spectacular Spice Island of Grenada, where we could participate in anything from scuba-diving to river-tubing, and golf to sampling rum. The island is known for its cocoa, with chocolate factory tours offering a particularly aromatic insight into how this lush green island trades the fruits of its lands.

On another occasion, the Windstar crew swept us up from Princess Margaret Beach in tiny Bequia. It was at times like this that we really did feel like royalty returning to our own private yacht. The fact that the 99 guests on board were attended to by a discreet yet congenial crew of 99 might have had something to do with that. It's hard to argue with a ratio of 1:1. Exemplary service and comfort are one thing but the intimacy - and smiling crew - was what really made this trip so special.

Executive chef Budhi Thakur runs a tight ship in the galley, and to savour the vast array of gastronomic masterpieces - from caviar to the most stylish BBQ you'll ever attend - that he and his team of ten chefs manage to produce from the tiny kitchen is incredible.

Windstar? This vessel could easily be renamed Michelin Star. I've always fancied the idea of running away to sea and now I've found the perfect place on which to have such an adventure. And my mum would happily be my shipmate too.

It's got four masts, it's gleaming white, it's luxurious from stern to bow - and it's called Windstar.

Why our customers love us

Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.

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