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Anthony Carpenter is very accommodating and patient with amendments. He listens to what you require and tries best to deliver that.
Sadie and Lucy are awesome
Thank you Jessica, as always you exceeded your customer service. Can’t thank you enough, for your attentiveness.
Dylan was amazing! And is the reason why I always come back to DialAFlight to book our holidays
Everything ran so smoothly. And really happy with the personal service
This was one of the most fantastic holidays ever. What a stunning location, stunning apartment, stunning beach, lovely food and lovely people. Nothing could have made this holiday more perfect. Even organised our helicopter trip back to the airport.
A fabulous holiday made possible through Ryan’s help. Very much appreciated
Using DialAFlight took all the stress and worry out of booking our honeymoon. Would definitely use you again.
Excellent service, trusted advice.
All arrangements for our recent holiday to St Lucia were perfect
Excellent as always. I will continue to recommend.
One of the few holidays we've been on that was actually better than the already amazing descriptions given! Fantastic hotel and beautiful island!
Superb service from beginning to end.
Great customer service. Craig was excellent.
Great help . I would recommend family and friends
Everything went well
Suggestions on bars near the hotel were really good
Shane went over and above to be helpful.
Billy was really helpful. He was recommended by family and I would not hesitate to recommend him to friends
Always an excellent service from the team -keep it up
This is the sixth or seventh holiday I have booked with Ryan. His customer service skills and holiday expertise are in a league of their own. I have recommended him to many others, who also agree.
Luke has been looking after my travel for 20 + years. It is always a pleasure to plan a trip as he has so much knowledge.
Another great holiday arranged by Stan
As always, terrific and reliable service - no wonder we keep coming back!
Great service. Phone contact to make sure all was in order. Immediate response when there was a query. Will use again.
Curtis recommended using Fast Track at St Lucia Airport. Thank you it saved so much time.
Booked return flights to St Lucia on British Airways for eight people. DialAFlight, as always, were excellent. BA, on the other hand, were awful. So many cutbacks, it shows. Also, one member of our party has a damaged bag, and BA have made it impossible to claim! Thought this was worth mentioning.
Callum did an amazing job
Every aspect of our trip went perfectly. Thank you Otis and the team for all you help.
Just brilliant service as ever - and you sorted our problem whilst away at the resort. Thank you, Libby!
I have happy childhood memories of family holidays in St Lucia, so when I got engaged to Chloe I really wanted to take her there. I knew she would be bowled over.
The Sandals Resort was the perfect romantic place to stay. The 'no-kids' rule gives it a very chilled-out vibe and makes it ideal for a couples holiday.
Sandals boasts beachfront rooms, lush gardens and luxury amenities
NEW TO SANDALS
Our resort, Sandals Grande St Lucian, has new over-the-water bungalows with glass floor panels that allow you to look down into the sea. They also have outside hot tubs, over-water hammocks and the services of a butler who can organise restaurant bookings, serve an in-suite champagne breakfast or arrange a picnic.
I began to wonder how I'd managed all my life without my own butler. I always set out on a holiday intending to relax completely, but soon get restless. A great attraction here is the amount of activities available: canoeing, sailing, snorkelling, windsurfing, water skiing, aqua-triking, paddle-boarding, scuba-diving and kneeboarding, to name a few. For the less energetic, there are swim-up bars in five pools.
And as guests of Sandals Grande St Lucian we could use the amenities at its other St Lucia resorts, Regency La Toc and Halcyon Beach.
From the airport it took about 90 minutes to get to our resort; it must be the most scenic transfer in the world, through forests of banana trees with stunning views of sea and mountains.
Loved up: The newly engaged couple smile for the camera
SPOILT FOR CHOICE
Our resort had no fewer than 12 restaurants - plus access to the 15 restaurants at the two other properties. Chloe may be a model but she doesn't seem to have to worry too much about her diet. Both of us love Asian food - particularly sushi - which is available at a top-notch new restaurant called Soy.
We also loved the Indian restaurant Bombay, serving what I suppose you might call a posh curry -fabulous.
Beautiful views from the villas at Sandals
OUR NEW ROUTINE
We quickly settled into a daily round of eating and enjoying a little sport. We both snorkelled while I also had a go at water volleyball, playing with American guests. Chloe was on the sidelines to cheer me on.
Stand-up paddle-boarding has become our favourite holiday pastime: Chloe is a lot better at it than me, being more nimble and lighter and with better balance. We also loved the spa - a massage was wonderful for a shoulder injury I suffered recently.
The night-time entertainment impressed us. We really liked Arthur and his band, who performed hit after hit. After a few drinks everybody would be joining in a great singalong. It was great talking to him about music and bands - we've been in touch since we came back.
I resisted the temptation to get up and perform. After a couple of drinks I lose any bit of a singing voice that I have. It's a running joke. On my last birthday, we booked a really cool room with a karaoke machine. When I had my go, following a few drinks, I sounded like one of those X Factor contestants who come on and people laugh at!
Enjoy being on the water's edge on the Sandals villa deck
WAKE UP TO SEA VIEWS
Our greatest pleasure was our over-the-water bungalow. It was a thrill to open our curtains every morning and gaze out over the sea. We spent a lot of time peering through our see-through floor. At night it's surprising how many fish you can see - there's a light you can turn on and there they are. It's wonderful.
We had two butlers, Michael and Karen, and they were incredible. Michael's a massive Manchester United fan, and I'm a big Chelsea fan, so we had a lot of football chat.
Chloe's favourite part of the holiday was splashing around in the sea and looking for good places to take photographs. Taking pictures is a big part of the holiday: Chloe has 250,000 followers on Instagram and I think I've got about 450,000.
The biggest challenge all the time is taking pictures that we're both in - I use a ten-second timer which means I have to dash from the camera to get in the right position: I rely on Chloe to make sure I'm in the right place.
We have thousands of photographs - memories to look at when we get older, including those of St Lucia.
First published in the Mail on Sunday - January 2018
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