Your calls always answered within 5 rings.
Very pleased with our trip although BA were not great. On the way out I checked in 10 minutes after it opened and could not get two seats together. Checking in online they would not issue boarding passes and we had to get to the airport early. The food on the way back was terrible. Films on board were OK but the music choice was all cheapie covers - like some sort of massive cheapo compilation - bizarre. Confirmed my dislike of BA
All went exactly to plan no problems at all. Rebecca Wilkie was amazing
Our flights with Air France to Ottawa were fabulous. They were all on time even though there was a global "IT glitch" on Friday 19th July, the day we commenced our return journey. The DialAFlight app is handy, a one stop shop for everything you need. Stuart and Graham always available to answer any questions you might have. Would book with DialAFlight again.
The service from Troy was fantastic - he was so responsive and managed to juggle our three different itineraries without problems. He was always good humoured even when we rang him constantly with silly questions - he deserves a medal for patience.
Christian was superb. I've already recommended him and your company to friends and family. So happy I booked my flights with you.
Great products, great prices, great service. Thank you
Leo was fantastic - made sure I was informed all the way. Will book again
Very quick and efficient
The suggestion by Doug that ‘assistance’ could be arranged was necessary because of AA delays. Thank you.
The service from Air Canada was appalling and you would do well not to recommend them to ANYONE .
Brilliant as always. 1st class info. All helps to make a long haul tolerable. Many thanks to Cody and team.
I would not recommend Air Canada as they cancelled our first flight and on our return put us on standby and split us all up even though we bought our seats together. They were very unhelpful
Hertz desk at Calgary was hopeless as insufficient cars and we had a long wait for cars. Hertz Granville street in Vancouver is in a really rough district so would not recommend drop off in this location
Raj told me that I would need to collect my luggage. This was incorrect.
Professional, courteous, expedient and helpful service.
Your service was recommended and I was very impressed with the service by Oli. Will be using you again. Thank you for all your help.
Everything went smoothly
Gary was very helpful with our Canada trip which included 4 destinations and 3 train journeys. He assisted us from the onset, providing useful information and suggestions on hotels for each stop and also was very helpful with the various flight options available. He was always on hand for any queries we had from the time of booking and up to our departure date. His knowledge and suggestions ensured our trip was thoroughly enjoyable.
Thanks for everything, perfect!
The return trip home was terrible but none of it was caused or contributed to by DialAFlight. In fact, you were very helpful on the emergency telephone. I recommend Roy, Ashley and Claire to everyone.
Contact, communication and arrangements were excellent
Excellent as always. I would strongly recommend DialAFlight to anyone
Fantastic service
Michael was brilliant - nothing too much trouble - he sorted everything hotels and connections
Not a criticism but please note July 1 is Canada Day so Niagara area is particularly busy. We checked out at 11am but weren’t picked up until 1:45 …pick up could have been earlier even if we spent longer at Toronto airport…which was a great airport in our opinion.
All the staff and especially Shelley go out of their way to organise great holidays. I have booked a few now with DialAFlight and will be booking more
I love DialAFlight and recommend it to all my friends and relatives. It’s so easy just to pick up the phone and within seconds there is a friendly person who listens to the sort of things you want from your holiday and then organises the whole thing perfectly for you.
Biggest plus was getting better connections and price than I was finding online, that and a friendly voice and advice over booking
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I'll always ask for the same operator. Top service
Who doesn't daydream about sailing on their own private yacht to the most secluded coves in the Caribbean? But cruising?
In my mind, cruising was the preserve of a senior generation who enjoyed being transported in their thousands in a floating block of flats to a number of different tourist hotspots.
And that image stayed with me until the elegant four-masted motor yacht Windstar came over the horizon and into view. It quickly tipped any preconceived notions about what it is to take a cruise holiday on its head.
Before joining the Windstar, my mother and I spent a lovely night in Barbados - to acclimatise to the balmy weather of the Caribbean, you understand.
Just 30 minutes from the port of Bridgetown - home to luxury liners and international cruise companies - sits Fairmont Royal Pavilion a perfect hotel hideaway.
The hotel is much favoured by return visitors, and having sampled its delights, I wouldn't take much convincing to enjoy a second stay.
After a refreshing dip in the aqua-blue sea, a couple of pina colada cocktails and a dinner of fresh seafood, we began to feel human again after the long-haul flight from London.
At Bridgetown harbour there are humble wooden boats, there are grander ships - and then there's the regal Windstar.
Now I don't know my port from my starboard when it comes to sailing terminology, but I do know that the reason this 440ft motor yacht is breathtaking is quite simply her sails.
Step aboard and you feel that you're in a different era, a feeling confirmed by the sight of the splendid teak decking, which makes you want to start every day with a game of quoits.
After exploring the sumptuous cabin that would be our home for the next week, we joined the other passengers on deck as we sailed away to Vangelis's theme tune to the film 1492: Conquest Of Paradise, a fitting melody to match the stirring setting.
The particular paradise we were setting sail to conquer came in the form of the Windward Islands - St Lucia, Grenada and St Vincent - on a cruise that promised to uncover the Caribbean's lesser known islands.
To be gently rocked to sleep each evening by the waves and wake up at a new island each morning feels more like time-travelling than a holiday at sea. And not knowing what sight is going to greet you as you throw back the curtains is incredibly exciting.
To work up an appetite before breakfast, we could take a body-stretching yoga or pilates class, or else just settle for a brisk walk on deck, which always comes with a beautiful azure-blue view.
One day we dropped anchor at the idyllic 44-islet Pigeon Island on St Lucia before a tender swept us across to this verdant national park. We clambered up Signal Hill, which provides stunning views across to Martinique, before treating ourselves to an ice-cold beer and kingfish roti.
Next we headed for the spectacular Spice Island of Grenada, where we could participate in anything from scuba-diving to river-tubing, and golf to sampling rum. The island is known for its cocoa, with chocolate factory tours offering a particularly aromatic insight into how this lush green island trades the fruits of its lands.
On another occasion, the Windstar crew swept us up from Princess Margaret Beach in tiny Bequia. It was at times like this that we really did feel like royalty returning to our own private yacht. The fact that the 99 guests on board were attended to by a discreet yet congenial crew of 99 might have had something to do with that. It's hard to argue with a ratio of 1:1.
Exemplary service and comfort are one thing but the intimacy - and smiling crew - was what really made this trip so special.
Executive chef Budhi Thakur runs a tight ship in the galley, and to savour the vast array of gastronomic masterpieces - from caviar to the most stylish BBQ you'll ever attend - that he and his team of ten chefs manage to produce from the tiny kitchen is incredible.
Windstar? This vessel could easily be renamed Michelin Star. I've always fancied the idea of running away to sea and now I've found the perfect place on which to have such an adventure. And my mum would happily be my shipmate too.
It's got four masts, it's gleaming white, it's luxurious from stern to bow - and it's called Windstar.
First published in the Mail on Sunday - April 2016
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