Your calls always answered within 5 rings.
Jed did a great job organising our trip to Canada, with a cruise around Alaska - everything worked very well
Tony Judge was quick and clear in his communications. Everything went well
Arthur very helpful and informative. Excellent service as always. Thank you
As always another seamless holiday
Detailed feedback will be sent to Jack. Air Canada was excellent.
Everything Gavin organised went without a hitch but your Canadian partners didn’t do such a good job (no vouchers until I asked for them and not booked onto the Nanaimo ferry) although this didn’t create a serious problem as the ferry was paid for and half empty.
Passenger assistance was a bit sketchy at both ends - at one point I was told I couldn’t accompany my husband (I did!) another time we were left at a lift so I found a wheelchair and took him down to arrivals myself. I am going to write to BA about this as we weren’t the only ones. I know it’s the airport who supplies this service so airlines need to make sure they do it well
Any concerns you have are quickly dealt with and nothing is too much trouble for the “DialAFlight “ guys. They are 100% helpful and a great company giving peace of mind to your holiday plans
Everything went well even after flight cancelling
Thank you for you expertise and advice as always.
Everything from DialAFlight was efficient. We had trouble checking in via the app on all flights which was annoying
Brad was brilliant and took a lot of stress out of the experince. He was quick to respond to queries, efficient and helped us to save money on our holiday
Fantastic service from start to finish
Good, responsive, 'on it'. Just the check-in procedure was a mess
I cannot speak highly enough about the service. Nothing was too much trouble. I had a quick response each time I needed it. I valued hugely the fact that I could always get someone on the end of a phone and they were always knowledgeable and patient
Despite last minute changes by the airline the team worked hard to rebuild our holiday
Our holiday to Canada and Alaska was fabulous, as was Jim Camahin in putting it all together for us. He dealt with my many itinerary changes and requests efficiently and quickly - including a last minute one whilst we were actually on holiday! I highly recommend them for your travel plans.
Very reliable as always
Nicole and team offer a friendly, effective service - can highly recommend
Our independent trip was converted into a personalised package. Great service again from Jim at DialAFlight.
Really disappointed about the time it took to get a car when we arrived - this should be fed back to Avis
Everything was as advertised and promised. Thank you.
Excellent service
Wonderful company - everything ran so well. Everything was covered and all paperwork was emailed on time. I rang several times with various questions and I was always put at ease and told to ring any time if I was worried about anything. Would definitely 100% recommend this company!
Billy Gardner was excellent dealing with our requests efficiently and quickly.
Looking forward to discussing our next departure with Jenson very soon.
Excellent service as always. Highly recommended
A great service as usual. You never fail to deliver a professional level of service and support.
All went very smoothly - DAF team excellent as usual.
All went according to plan, thank you.
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