Your calls always answered within 5 rings.
Professional and relevant
Kirsty was extremely helpful
Excellent service as always.
Had a few issues re second driver which did not show on their system. We showed them our documents and they honoured it but said in future we should add second driver when collecting the car.
As always, you guys arranged my multi-flight holiday in Canada easily and seamlessly. But what was far above any expectation was how Elliot got me the last and only flight from Munich (also organising the flight from Heathrow to get there) immediately after the Air Canada strike was announced. Thanks to DialAFlight, I was able to enjoy my entire day-to-day schedule of visits across the whole month of my holiday.
Many thanks to Bradley for all his work. First class service
On reflection a direct flight to Calgary from Heathrow would have been a better choice. While the tours were very well organised most were 10 hours or more, so a day's rest between trips is needed as we are not as young as we used to be.
When we needed help after our return flight was cancelled Amelia responded to my email and sorted everything out straight away, resolving a very stressful situation. We couldn't have asked for more, thank you!
We were totally happy with the care and attention to every detail. We would especially like to thank Tristan for all his help.
I was so pleased that you called to find out if there was anything I needed - it was very good of you
Thanks so much to Kieran for rescuing our holiday under pressure
Always great service from Spencer, sorts everything out for me. Always answers the phone within a couple of rings.
I have already referred you to friends and they were very happy with your services. It saved them money, they had a reply straight away to calls and were reminded of flight details a few days prior to travel.
A service second to none.
Everything went to plan and I know if something didn’t a call to DialAFlight would sort any problems. It's peace of mind as I trust them completely. I've booked many times and never experienced any problems. Please use them - you won’t be disappointed and you won’t be left hanging about on the phone!
Got upgraded to business class on the way out so we were happy with that.
Excellent service. Andrew was incredibly helpful and patient in dealing with my flight booking and the trip all went smoothly. I will be using you to book future flights.
Lucy Macnab was amazing in sorting out alternative flights in what seemed a matter of minutes after the Air Canada fiasco. She was so supportive and caring in getting the best result for me.
Everything went well, hotels great, location perfect, had a great time. Thank you
Most helpful and great advice all the way through
Brilliant holiday apart from small issue with Brewster travel. We found it frustrating confirming our pick up times and evidently this is a problem that's been encountered with other people.
Seamless process as usual. Excellent service. I have already recommended you to a few of my friends and they have booked with you
Excellent flights both ways, thanks
Taylor was helpful and prompt to deal with everything. Hotel in Banff was a bit dated and past its best - you could do with a more modern option there
Flights on time on all the journey
Kylie was brilliant in rearranging my flight after cancellation by Air Canada
Leo was the perfect fit to help plan our trip to Canada and dealt with any changes we made as our planning progressed. We would recommend DialAFlight
Wouldn’t use anyone but Rebecca and DialAFlight team for all my holiday needs. Best travel arrangers by far
Eric did a great job - not just finding me flights to Canada but also stepping in to re-book my return flight when Air Canada went on strike. Definitely will book with you again
We were trapped in Canada due to a strike at Air Canada. Finley and his colleagues could not have been more helpful in getting us home. Thank you all!
As soon as Donald Trump became President, the number of Americans applying to move to Canada went through the roof. And Brexit has even made many Britons think about heading for ‘The Great White North’.
But where in this vast country should you go? I’ve the answer – although I’m biased as my wife is from Ontario and I have travelled extensively through the province and fallen in love with it.
It's enormous (half a million square miles) and home to 40 per cent of Canadians. You need to base yourself in Toronto which, to the average Trump supporter, would be hell on Earth - it has three million inhabitants and more than 160 languages.
The city has changed a lot since I first visited in the mid-1990s. Lots of shiny new apartment blocks have been added to the downtown skyline of the CN Tower and the glorious Gothic Revival of the Royal York Hotel.
But the plus side is that the Lakeshore area is now properly utilised and full of things to do all year round. It’s also where you can pick up a ferry and take the ten-minute ride over to Centre Island.
Toronto’s offshore City Park is ideal for a family day-trip. On the way back, you could pop into the magnificent Roger’s Centre and catch a baseball game. The Toronto Blue Jays are the only Canadian team in Major League Baseball and they're pretty good. Nothing gives a bigger hit of ‘North Americana’ than a ball game, with the wise-cracks of the hot-dog sellers, antics of the energetic furry mascots and maybe even the game itself.
Afterwards, you'll need a good restaurant. My favourite is Byblos, a hip modern take on Lebanese cuisine.
Toronto is a city of villages - discover them on foot. Have breakfast at the Thompson Diner, check out Kensington Market to funk up your wardrobe, visit Chinatown for lunch at Lee Garden.
Come the weekend, Canadians go ‘up North’ to reconnect with their pioneer roots…and drink beer. Most people have a ‘cottage’ somewhere on one of the 30,000 lakes, ranging from a simple hut to vast affairs with helipads and boathouses.
We head for the Muskoka Lakes. Three vast lakes – Muskoka, Rosseau and Joseph – are dotted with hundreds of little wooded islands and connected by locks to form the ultimate summer playground (they freeze over in winter which is pretty fun, too).
If we are going for a short time we stay at the Red Leaves Resort on Rosseau. When we rent a cottage we also get a speedboat and life is spent almost permanently on the water.
We were having a meal with friends in Toronto when they insisted we go to stay in their cottage on Christian Island, on Georgian Bay. They said it was always unlocked and that the water was the clearest in Canada.
We took the rickety passenger ferry over and drove the short distance on a dirt track to Horseshoe Bay. We came to several rows of cottages nestled among birch trees. We found ours and dragged in everything we needed for our stay. It was compact, but incredibly sweet.
The beach was a two-minute walk away, and over the next few days we swam, paddle-boarded, ate simply but well and slept like kings. Life was good.
On the fourth day, we were eating brunch on the deck when a car turned into the driveway. Assuming neighbours were calling in to say hello we waved vigorously. The family exiting the car appeared very confused. They wondered what we were doing in their cottage!
We were in the wrong one. They were all left unlocked and we’d made a stupid mistake. We were mortified. They, being Canadians, were more upset at having to turf us out, although we explained we really did have the correct cottage somewhere nearby in which to stay.
It was so gloriously Canadian. These are good people, possibly the best in the world. We had to almost force our way out of their cottage. And our new friends lined up to wave us goodbye.
We can learn much from this wonderful country. For Trump, Brexit, anything really, there is a solution. Canada – it truly rocks.
First published in the Mail on Sunday - July 2017
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