Your calls always answered within 5 rings.
I was so pleased that you called to find out if there was anything I needed - it was very good of you
Thanks so much to Kieran for rescuing our holiday under pressure
Always great service from Spencer, sorts everything out for me. Always answers the phone within a couple of rings.
I have already referred you to friends and they were very happy with your services. It saved them money, they had a reply straight away to calls and were reminded of flight details a few days prior to travel.
A service second to none.
Everything went to plan and I know if something didn’t a call to DialAFlight would sort any problems. It's peace of mind as I trust them completely. I've booked many times and never experienced any problems. Please use them - you won’t be disappointed and you won’t be left hanging about on the phone!
Got upgraded to business class on the way out so we were happy with that.
Excellent service. Andrew was incredibly helpful and patient in dealing with my flight booking and the trip all went smoothly. I will be using you to book future flights.
Lucy Macnab was amazing in sorting out alternative flights in what seemed a matter of minutes after the Air Canada fiasco. She was so supportive and caring in getting the best result for me.
Everything went well, hotels great, location perfect, had a great time. Thank you
Most helpful and great advice all the way through
Brilliant holiday apart from small issue with Brewster travel. We found it frustrating confirming our pick up times and evidently this is a problem that's been encountered with other people.
Seamless process as usual. Excellent service. I have already recommended you to a few of my friends and they have booked with you
Excellent flights both ways, thanks
Taylor was helpful and prompt to deal with everything. Hotel in Banff was a bit dated and past its best - you could do with a more modern option there
Flights on time on all the journey
Kylie was brilliant in rearranging my flight after cancellation by Air Canada
Leo was the perfect fit to help plan our trip to Canada and dealt with any changes we made as our planning progressed. We would recommend DialAFlight
Wouldn’t use anyone but Rebecca and DialAFlight team for all my holiday needs. Best travel arrangers by far
Eric did a great job - not just finding me flights to Canada but also stepping in to re-book my return flight when Air Canada went on strike. Definitely will book with you again
We were trapped in Canada due to a strike at Air Canada. Finley and his colleagues could not have been more helpful in getting us home. Thank you all!
So good to be able to email them and get prompt helpful replies
Great service - why I've kept using you for almost 10 years
Bradley was outstanding. Trip worked out perfectly. Bradley’s guidance in upgrades etc. invaluable.
Charlotte is amazing. She went above and beyond to ensure everything went according to plan and checked with me just before we travelled. I truly appreciate her.
Amy was brilliant and i wouldn't hesitate using you again
Good pricing and did a lot to support in difficult circumstances, thank you
Oscar is a joy to work with
Excellent service all the way through planning and booking, thank you!
Michelle booked our trip and she was absolutely brilliant - as was the trip! She'd been on a similar trip and her knowledge of the route, timings, things to do were excellent. After our initial chat about what we wanted she came up with an itinerary super quick. Michelle and the team were on hand with answers throughout and the service from everyone was faultless. Brilliant service all round and we would highly recommend
In the summer of 1842, a traveller from London wrote a letter describing his first transatlantic visit. It talked in glowing terms of one particular city, describing its 'giddy heights; its citadel suspended, as it were, in the air; its picturesque steep streets and frowning gateways; and the splendid views which burst upon the eye at every turn'.
That smitten tourist was none other than Charles Dickens. And the subject of his affection? The old capital of New France: Quebec City.
Today it remains every bit the dazzler that Dickens described. Just walking its chattering streets - past antiquated stone houses, proud spires and secret squares - feels like stepping on to the pages of a historical romance. It's a backdrop so enchanting that it's frequently voted among the most beautiful cities on the planet and is protected as a World Heritage Site by Unesco.
And British travellers can easily follow in Dickens' flabbergasted footsteps, as direct flights from London to the so-called 'Paris of North America' are now available with Canadian airline Air Transat.
At the heart of this city's appeal is its walled core, Old Quebec, with twisting alleyways, welcoming cafes and colourful boutiques. Split into Upper and Lower Towns on the banks of the St Lawrence River, it feels charmingly out of place and time - as if it belongs in the Loire Valley of the 18th Century and not here, 90 miles north of the modern US border.
Canadians are notoriously friendly, but the Quebecois elevate amiability to an entirely new level. They're infused with a joie de vivre that's hard to find anywhere else in the world.
Many residents I meet identify as Quebecois first and Canadian second - a sentiment underscored by the Quebec flags fluttering across Old Quebec which outnumber the Maple Leaf by at least five to one.
Centred on a blue and white cross, it's reminiscent of Scotland's Saltire - and the independence movement has followed a similar path here too. Despite sizeable separatist sentiment, the last referendum (in 1995) delivered a narrow victory for those wishing to stay part of a united Canada.
Away from the underbelly of politics, Quebec City has a genuine claim to being one of the most camera-friendly places. At its heart is the world's most-photographed hotel: the Fairmont Le Chateau Frontenac.
This towered and turreted grande dame looms gracefully over Old Quebec from a rocky bluff which is one of the most popular places in Canada to pop the question. According to Diane Gauthier, its head concierge, they average a proposal a week, all while hosting an endless flow of weddings, honeymoons and anniversaries.
Quebec City doesn't just look good, it tastes good too.
In Canada, the loftiest culinary award is AAA Five Diamonds, and out of only four restaurants to have made it to that level, two of them are here, in the nation's undisputed dining capital.
Both - the inventive Taniere³ and immaculate Laurie Raphael - are worth the trip alone, but there are plenty more affordable options clustered within the city walls. Most notably, the reimagined indigenous fare at Restaurant Sagamite and the legendary tableside flambe at Le Continental.
Once you've eaten your fill - be that a multi-course tasting menu or a steaming bowl of poutine (Canada's feel-good national dish, consisting of fries, squeaky cheese and rich gravy) - then you're in the perfect place to walk it off.
Explore the pretty Rue du Petit-Champlain, with its parade of artisanal stores, art galleries and fudge shops; the Rue Sous-le-Cap under the cliff face, with its jaunty balconies and bistros; or even hipster-friendly Saint-Roch, a ten-minute stroll outside the old walls and home to a collection of bars and microbreweries.
There are plenty of traditionally romantic cities in North America, from Napa to Newport, but none have the consummate fortified charm, the easy walkability and the universal conviviality of Quebec City.
Whisper it, but the Paris of North America is far friendlier than the Paris of Western Europe.
This is a place for lovers, certainly. But also for lovers of history, lovers of art and lovers of good food. Not to mention lovers of beauty. I'm with Charles Dickens.
First published in the Mail on Sunday - May 2023
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements