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Everything worked out well. Always good to know that you have 24 hour back up. Thank you Finn.
I’ve been a customer of yours since 2018 and you are always my go to for my long haul flights
Dale was very professional and friendly from start to finish. Great service. Will definitely book again with you
Trevor is very helpful and always looks after us. All went well
Always reliable and helpful
Good advice to change airline for this particular trip!
Overall, satisfactory service provided. Thank you.
My trip went very smoothly and booking with you was easy and efficient.
Again I had a cancelled flight, Harvey's support was so appreciated, took all the stress away. I have used DialAFlight quite a few times and wouldn't consider anyone else
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Everything just fine
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Brilliant service from Marshall. Sorted flight out quickly and efficiently.
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Another great trip - thanks again to Lucas and the team for their organisational skill and professionalism
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Always know Gavin will do the very best for me. Everything went as planned.
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No issues whatsoever. Theo is an expert
Air Canada business class exceeded our expectations especially on way back. Concierge service from Toronto and signature lounge access much enjoyed
Perfect service
Excellent service as always. Bradley Edy first class agent. Would definitely recommend
Many thanks again to Simon for sorting out, within an hour, the problem of our cancelled flight from London to Montreal. BA website was useless and they refused to answer the phone to help!
A short notice trip to Victoria BC arranged by Amelia Beecham which all proceeded without problems. Excellent!
This is the ideal place for a second wedding,' our guide says, which is a blow for those of us yet to secure a first.
We're in Vancouver Island's glorious Butchart Gardens, which began life as a family-run quarry in the early 1900s.
When the limestone ran out, matriarch Jennie Butchart set about creating this living shrine to nature. Now, with the help of 50 gardeners, nearly 1,000 varieties of plants thrive in its 55 acres.
The gardens are 30 minutes' drive north of Victoria, the state capital of British Columbia at the southern tip of the 300-mile-long island off Canada's Pacific coastline (the bottom quarter of which is below the United States border).
Named after Queen Victoria, its inner harbour is big enough for sea planes, private boats and tiny water taxis, with bright yellow and chequerboard paintwork like New York cabs, but too small for cruise ships.
It's wonderfully genteel. Government Street is downtown's backbone with cafes, restaurants and clothes shops, most of which sell outdoorsy no-nonsense stuff, and running off it, Canada's oldest Chinatown (all two streets of it).
At the far end is homegrown Phillips craft brewery, where a cheery man with a ZZ Top beard arranges a tasting for us.
We're staying in two hotels. First is the vast, grande dame, the Fairmont Empress, which overlooks the marina and the copper-domed British Columbia Parliament buildings. It offers elaborate afternoon teas with cucumber sandwiches and sumptuous rooms.
From here you can pick up the harbour walkway which winds around to Fisherman's Wharf - all craftsy shops, fish and chips and brightly painted floating houses. Nearby is our second hotel, the Inn at Laurel Point, which looks like a cruise ship on the outside. Its rooms are gigantic and all look out over the water.
It's all about The Great Outdoors on Vancouver Island, a short flight or 90-minute ferry from the mainland. The new Malahat skywalk is half an hour north west (there's a free shuttle). It rises gradually through the Douglas fir and cedar forest, dotted with huge driftwood sculptures of lone wolves and eagles - then spirals gently to 820 ft above the Salish sea, looking over the Saanich Inlet, Mt Baker, Washington state beyond. The best way down is the whoosh of the 60ft covered slide (a young girl liked it so much she did it 47 times) before retracing our steps.
We go in search of whales on the ocean waves. Technology helps track them and a marine biologist explains how the orcas operate (the males never leave the pod and 'live their entire lives in the equivalent of their mom's basement'), but regulations mean we have to stay 600 ft away from them and 300ft from a solitary humpback.
Joyfully, we do get close enough to eyeball a colony of ungainly sea lions lumbering about on rocks.
I recall a hoarding I had seen earlier. 'Always believe that something wonderful is about to happen.' That's not difficult on this enchanting Canadian island.
First published in the Mail on Sunday - November 2024
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