Your calls always answered within 5 rings.
Excellent service as always.
Had a few issues re second driver which did not show on their system. We showed them our documents and they honoured it but said in future we should add second driver when collecting the car.
As always, you guys arranged my multi-flight holiday in Canada easily and seamlessly. But what was far above any expectation was how Elliot got me the last and only flight from Munich (also organising the flight from Heathrow to get there) immediately after the Air Canada strike was announced. Thanks to DialAFlight, I was able to enjoy my entire day-to-day schedule of visits across the whole month of my holiday.
Many thanks to Bradley for all his work. First class service
On reflection a direct flight to Calgary from Heathrow would have been a better choice. While the tours were very well organised most were 10 hours or more, so a day's rest between trips is needed as we are not as young as we used to be.
When we needed help after our return flight was cancelled Amelia responded to my email and sorted everything out straight away, resolving a very stressful situation. We couldn't have asked for more, thank you!
We were totally happy with the care and attention to every detail. We would especially like to thank Tristan for all his help.
I was so pleased that you called to find out if there was anything I needed - it was very good of you
Thanks so much to Kieran for rescuing our holiday under pressure
Always great service from Spencer, sorts everything out for me. Always answers the phone within a couple of rings.
I have already referred you to friends and they were very happy with your services. It saved them money, they had a reply straight away to calls and were reminded of flight details a few days prior to travel.
A service second to none.
Everything went to plan and I know if something didn’t a call to DialAFlight would sort any problems. It's peace of mind as I trust them completely. I've booked many times and never experienced any problems. Please use them - you won’t be disappointed and you won’t be left hanging about on the phone!
Got upgraded to business class on the way out so we were happy with that.
Excellent service. Andrew was incredibly helpful and patient in dealing with my flight booking and the trip all went smoothly. I will be using you to book future flights.
Lucy Macnab was amazing in sorting out alternative flights in what seemed a matter of minutes after the Air Canada fiasco. She was so supportive and caring in getting the best result for me.
Everything went well, hotels great, location perfect, had a great time. Thank you
Most helpful and great advice all the way through
Brilliant holiday apart from small issue with Brewster travel. We found it frustrating confirming our pick up times and evidently this is a problem that's been encountered with other people.
Seamless process as usual. Excellent service. I have already recommended you to a few of my friends and they have booked with you
Excellent flights both ways, thanks
Taylor was helpful and prompt to deal with everything. Hotel in Banff was a bit dated and past its best - you could do with a more modern option there
Flights on time on all the journey
Kylie was brilliant in rearranging my flight after cancellation by Air Canada
Leo was the perfect fit to help plan our trip to Canada and dealt with any changes we made as our planning progressed. We would recommend DialAFlight
Wouldn’t use anyone but Rebecca and DialAFlight team for all my holiday needs. Best travel arrangers by far
Eric did a great job - not just finding me flights to Canada but also stepping in to re-book my return flight when Air Canada went on strike. Definitely will book with you again
We were trapped in Canada due to a strike at Air Canada. Finley and his colleagues could not have been more helpful in getting us home. Thank you all!
So good to be able to email them and get prompt helpful replies
Great service - why I've kept using you for almost 10 years
Suits may have waved goodbye to its stars Meghan Markle and Patrick J. Adams, but the number of visitors to Toronto, where the TV drama series is filmed, has never been higher.
It's not hard to see why; the city is home to Canada's tallest skyscraper, the CN Tower, and biggest museum. And long before Suits, it was the backdrop to countless blockbusters. But if you just have 48 hours, here are the essential things to see…
Day One Morning:
Take a walking tour with Culinary Adventure Company to the Old Town and St Lawrence Market. You'll hear all about the history behind the 'haunted ballroom' of the King Edward Hotel, and see landmarks such as the Flatiron Building and the Cathedral Church of St James.
The tour finishes with a visit to the St Lawrence Market, where you'll try snacks from Toronto's best-loved vendors for lunch. A Toronto speciality is the peameal-bacon sandwich (a type of back bacon rolled in cornmeal) from Carousel Bakery. And you'll want to pick up a couple of jars of Kozlik's mustard - their maple syrup version is divine.
It's worth walking further east to the Distillery District, a trendy enclave of artists' studios, restaurants and shops, and featuring a weird spider sculpture.
Afternoon:
Trek west to explore the city centre and track down filming locations for Suits. Fans will recognise Bay Adelaide Centre as the fictional offices of Specter-Litt. Bymark restaurant was the scene of several dinner dates.
Numerous meetings took place in hotel lobbies, including the Fairmont Royal York and the Ritz-Carlton.
The enormous Union Station handles some 300,000 passengers a day - and features Roman columns and Guastavino tiled ceilings that accentuate the Beaux-Arts building. You can enter PATH, the walkway that connects almost every building in the city centre. The mainly underground footpath is furnished with shops and restaurants so you never have to walk outside in the bitterly cold winter months. Go to Richmond Station restaurant for a casual dinner - the locals swear by their burgers.
Day Two Morning:
Begin at the Bloor Street Culture Corridor, where there are 20 museums and galleries.
The Royal Ontario Museum is the biggest in Canada. Its eye-catching exterior - a deconstructionist creation known as the Michael Lee-Chin Crystal - makes it hard to miss, but it's the Rotunda inside that you have to see.
More than a million squares of Venetian glass are used for the mosaic ceiling that's as impressive as any from the Byzantine era.
Afternoon:
Venture north to Midtown, where you'll find Casa Loma. The palatial mansion, once the biggest private residence in Canada, was so lavish it ruined its original owner, Sir Henry Pellatt. The millionaire financier spent so much on its construction he was eventually declared bankrupt. By the time he died, he was living in the modest bungalow of his former chauffeur.
But the building now houses an extraordinary museum and is one of the best known filming locations in the city, featuring in movies such as X-Men and Scott Pilgrim vs The World.
We dine at Actinolite,in Ossington Avenue, one of Canada's best restaurants.
Stop off in New York:
Just one hour forty minutes away by flight, New York is a great destination to visit before or after your time in Toronto. Check out one of New York’s hottest new hotels in the heart of Manhattan, striking and stylish Made will bowl you over with its chic airy rooms, says James Murphy.
The bar in the lobby, with low-slung leather couches has the look of a smart living room - they want you to feel right at home. And there’s greenery, with oodles of pot plants and hanging baskets everywhere.
The bedrooms have bright wood panelling and very hipster unadorned concrete ceilings.
In the basement is the acclaimed restaurant Ferris and up on the roof is Good Behavior, a bar seemingly designed for quite the opposite, with two balconies, a 22ft curved glass wall and a cute little tiki bar. The bartender mixes a punchy tequila cocktail called a ‘Dirty Finery’.
As the setting sun turns the neighbour-ing Empire State Building to gold I order a second cocktail, happy to consider myself a Made man.
First published in the Mail Online - October 2018
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