Your calls always answered within 5 rings.
All went well although I wouldn't recommend the Chelsea Hotel in Toronto. Close to ambulance station so disturbed each night by sirens.
You take all the hassle out of the holiday
We had a wonderful time in Colorado and Canada. Sophie managed all our requests perfectly. Thank you!
Very happy. Only error sending us to wrong terminal at Heathrow
Philippa was excellent, always available and very helpful
This is the third time I have used you and again the service was excellent. Our flights and car hire were great and a couple of queries before departure were handled quickly.
Everything went to plan
Our travel manager Charlie Miles was very professional, helpful, efficient and friendly
Very helpful every time I call them. And they always make sure you're all set with a quick phone call a few days before you leave. 5 stars
Jamie did a great job with the itinerary we wanted and handled Air Canada's cancellation of our first flight segment very well. The hotels he chose for us were in excellent locations and we had very decent rooms
Jed did a great job organising our trip to Canada, with a cruise around Alaska - everything worked very well
Tony Judge was quick and clear in his communications. Everything went well
Arthur very helpful and informative. Excellent service as always. Thank you
Always excellent service. I never use anyone else for longhaul
As always another seamless holiday
Detailed feedback will be sent to Jack. Air Canada was excellent.
Everything Gavin organised went without a hitch but your Canadian partners didn’t do such a good job (no vouchers until I asked for them and not booked onto the Nanaimo ferry) although this didn’t create a serious problem as the ferry was paid for and half empty.
Passenger assistance was a bit sketchy at both ends - at one point I was told I couldn’t accompany my husband (I did!) another time we were left at a lift so I found a wheelchair and took him down to arrivals myself. I am going to write to BA about this as we weren’t the only ones. I know it’s the airport who supplies this service so airlines need to make sure they do it well
Any concerns you have are quickly dealt with and nothing is too much trouble for the “DialAFlight “ guys. They are 100% helpful and a great company giving peace of mind to your holiday plans
Everything went well even after flight cancelling
Thank you for you expertise and advice as always.
Everything from DialAFlight was efficient. We had trouble checking in via the app on all flights which was annoying
Brad was brilliant and took a lot of stress out of the experince. He was quick to respond to queries, efficient and helped us to save money on our holiday
Fantastic service from start to finish
Good, responsive, 'on it'. Just the check-in procedure was a mess
I cannot speak highly enough about the service. Nothing was too much trouble. I had a quick response each time I needed it. I valued hugely the fact that I could always get someone on the end of a phone and they were always knowledgeable and patient
Despite last minute changes by the airline the team worked hard to rebuild our holiday
Our holiday to Canada and Alaska was fabulous, as was Jim Camahin in putting it all together for us. He dealt with my many itinerary changes and requests efficiently and quickly - including a last minute one whilst we were actually on holiday! I highly recommend them for your travel plans.
Very reliable as always
Nicole and team offer a friendly, effective service - can highly recommend
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements