Your calls always answered within 5 rings.
Very happy with the service, thank you
Great service, thank you!
Very grateful for your support
Always great service and options offered
I always know that I get the best advice on availability and cost from Dennis at DialAFlight - it is my ‘go to’ travel agent.
Always satisfied with service. Daniel knows exactly what is right for me and I appreciate the time he takes to help me through all the decisions. Wouldn't go anywhere else
Chloe always goes the extra mile - would always use them and wouldn’t hesitate recommending
I would be reluctant to recommend Jetstar. Although cheaper, it fell short in terms of comfort and service.
Yet again Edward kept us informed up until the day we left, phoning several times to enquire and confirm things. Well done
You are so much better to book with. We appreciated the personal attention, the care, the way we could phone with queries as they arose. We will certainly recommend and use your services again. It is a joy to speak to your staff at the end of the line!
I only use this company, and always get good results, keep up the good work.
Excellent communication by Jonathan Greaves
As usual. Fantastic holiday. Thank you Des for all your help and support arranging supporting and recommending this fabulous hotel.
Marshall Fenimore, you are so good and helpful I won’t go looking anywhere else for my trips. Thank you for helping me change my tickets when needed urgently.
As always I have nothing but praise for your service. I will be back and am also spreading the word!
My plane's engine would not 'ignite' (the captain's wording!) on the runway at Gatwick. After three hours of engineering work this meant that I was going to miss my Dubai connection to Manila. I contacted the emergency number and spoke with Karina who was lovely and explained that nothing could be done at that stage, but she'd keep an eye out on any developments. She was very reassuring and later emailed to notify me that Emirates had put me on a later flight to Manila from Dubai. DialAFlight's emergency service is very impressive. I had a problem last year too and really appreciated the help I received.
I have used your agency for more than 12 years and found all your staff helpful and knowledgeable. Many thanks to Troy and Adam.
Craig and team are amazing. Never let's us down. We have again given DialAFlight recommendation to people who we met whilst travelling
Great service…
Nicky made the whole process a breeze. Top class customer service.
Lee has been incredibly helpful and professional in organising my trip - best holiday ever!
Top job all round!
Very helpful
There was confusion over the itinerary but all was finally resolved by Justin
Poor service from Etihad airlines on 2 of 4 flights tarnished this trip. Still awaiting a response from Etihad
Everything worked out OK
I will never fly British Airways again. I got to check in at Singapore to come home and my seat was gone. I was placed on another flight with Singapore Airlines which actually was a better all round experience, so in the end it all worked out okay.....luckily. Everyone at the DialAFlight team were great.
Malaysian Airlines need to be more considerate towards transit passengers. No Malaysian personnel present at KL arrival gate on both outward & inbound journeys. Considering the distance involved between the terminals very poor customer care.
Excellent customer service
Can't fault the service - well done
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