Excellent service by Jack and his team as always
DialAFlight and Troy take all the stress out of booking a holiday. Seamless and such a pleasure to deal with.
Claire is a fantastic agent who goes over and beyond
My flights went very well as I expected from Virgin. Possibly a little more up to date info Covid travel restrictions would be useful
Amazing service. Big thanks to Darryll who put up with us for the last two years as our holiday kept cancelling due to covid. We got there in the end and had the best time so thank you so much
Elliot has always been extremely helpful, going over and above what we would expect. He's a credit to your company
All went well but the VERIFLY booking system is NOT user friendly.
Amazing prompt reply when I messaged Marshall from the USA as I couldn’t check- in online. He reassured me everyone would be in same position and he was right. Been with DialAFlight for years and recommend them to everyone
Everyone I dealt with regarding my recent family trip to Orlando was helpful, responsive and generally amazing. When three of my family had to stay longer in Florida Shane called me from the UK as I couldn’t ring the UK from USA. Les called when I got back to check all was OK - everyone went over and above! Will always use DialAFlight and recommend to friends and family.
The measure of good service is not when things go right, but when things go wrong. At our time of despair and needing to get back to the UK at short notice they did not fail. Being able to speak to someone at 2.00 am UK time to reassure about flights is invaluable. All too often these days we have to spend hours on a phone, waiting to get through but not DialAFlight who answered every time without fail. Thanks to Jerry, for all the hard work making our last booking work, thanks to Austin for getting us back, and thanks to the lady on the end of the out of hours phone for providing reassurance and guidance.
Great service throughout a difficult year!
Everything was good.
Abbie did a fantastic job, always keeping us informed about the changes to restrictions. Will definitely use again
It was my first time flying to the USA for two years. Glenn was so helpful. He gave me confidence that if things went wrong while I was in the USA that he would be just a phone call away to help.
Great service, kept us updated as new rules applied. Will definitely use again
Thanks for all the help and advice and my questions answered by Clarke and others.
Always received good service
Nicky was fabulous from start to finish - extremely helpful and supportive.
Excellent service and care for every detail for our trip. We feel very confident using DialAFlight for our travel.
Roy has been brilliant. As always really helped us sort everything out
Keep up the good work! Great service
Great service from Troy as always
Brilliant as ever. We are indebted to Nadia and other members of the team for their help in getting us to the USA and back again during these ‘difficult’ times.
After all the years using DAF they are still the best company I’ve ever used. Keep up the great work.
Extremely helpful throughout, keeping us up-to-date with all the new Covid rule changes. Couldn’t have asked for a better service
Always excellent service
Harriet is great at her job. Very efficient and always finds the best deal. A credit to herself and the company.
Cody was outstanding, personable and gave us excellent service and support throughout flight changes and Covid issues. I would rate the experience 11/10 and will recommend your Company to anyone looking to book a flight.
DialAFlight fine but BA not, outward flight fair but cramped, service basic. Will only fly BA again if there are no alternatives
Olivia, was wonderful. Very professional and friendly. She went above and beyond. Keeping both families informed and updated us on all the Covid changes.
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