Your calls always answered within 5 rings.
Only issue is we booked our seats to sit together and on the returned leg we didn’t all sit together. So paying for an upgrade was it really worth it?
Using AA for a BA flight did not work as I needed an ETA whatever that is. Could not check in and not too helpful at the airport. Just used BA on return and worked quite easily.
Everyone on the team is super helpful.
From the moment Jim answered the phone he was amazing. Friendly, knowledgeable and patient! The flights, cruise and hotel were all planned and the trip put together for us perfectly. We would definitely recommend and we will be using again
Always use DialAFlight for my trips to the USA so no worries about the car hire and villa rental. I would recommend them.
Everything we asked Damian he explained and all of our flights went on time - excellent service
Alamo car rental in Orlando told me I was not covered with them for emergencies. I therefore took this cover with them although it does say I was covered on my email from yourselves - it’s very confusing
The assistance that was booked was a total disaster coming home and we struggled big time. Not your fault but a horrible ending to a lovely trip.
Looked after by Guy Foskin who is always superb with great service, very polite and informative. Nothing is too much trouble and we wouldn’t go anywhere else.
Excellent service and communication from Emma and Nicholas. Everything went well and would definitely book again
Brilliant as always. Thanks Stacey
Again the local car hire was tedious with only one member of staff operating and taking too long to complete each booking. This happened last year with a different company
Warren was great. He listened to my requests and was able to source me a great deal. It’s been some years since I booked with DialAFlight and I was pleased to know the service remains top tier!
Marshall is always very helpful and has given me a lot of good advise over the last few years
George Burke was excellent as usual
Over the many, many years we have used DAF they have NEVER failed to deliver. As a family we would never use any other company for the booking of our flights, car hire and airport lounges.Thank you Ewan
Superb performance once again. Hassle free and professional
Always very helpful
The best service. Always recommend
DialAFlight offers an excellent personal and professional service. They arrange all our holidays and take the time to provide a service that is personalised.
Excellent staff and all the arrangements were absolutely perfect
Great service as I have come to expect from DialAFlight.
Excellent service, as always. Wouldn’t trust my travel arrangements to anyone else. Feels like dealing with friends.
Thank you for your continued service to me and my family. You always understand what we ask and do a good job.
I have used DialAFlight on many occasions and have always received excellent service. I would recommend them to anyone
Would like to thank Charlotte for providing one amazing memorable trip, we will definitely be booking again next year
Always very responsive when queries arise. Very professional and always helpful. Nothing is too much trouble. Excellence all round
Stevi was an amazing organiser - she made us feel so special and would answer any questions about our holiday.
Jenson Palmer was so polite and professional throughout and that is why I have been booking holidays with him for years
Turn around time between US flights was very tight.
I've always longed to visit the Florida Keys because it sounds so romantic. I'm a huge fan of the 1948 movie Key Largo, which starred Humphrey Bogart and Lauren Bacall. And of course, the area has a strong connection with Ernest Hemingway - the author lived on Key West.
Fans still turn up in Key Largo every October for the annual Humphrey Bogart Film Festival. One highlight is a chance of a cruise on the fully restored African Queen, the original boat from John Huston's 1951 film of the same name starring Bogart and Katharine Hepburn.
Hemingway fans aren't forgotten either. The annual Hemingway Lookalike competition takes place in July at Key West bar Sloppy Joe's. An entire bar full of Hemingway clones sounds slightly frightening but each to their own.
My actor husband Trevor and I had long ago decided we wanted to visit the Keys, but never seemed to get around to it. However, a pleasure deferred is a pleasure intensified.
After our plane touched down in Miami, we rented a car and headed south. It may not look far on the map but from Miami to Key West is around 150 miles - a three-hour drive because the road isn't brilliant.
We were based at Sunset Key Cottages, reached from the Westin Key West Resort and Marina.
At the Westin we were ushered aboard a little ferry and whisked across to the amazing Sunset Key. It was a fabulous away-from-it-all place but had the advantage of the bustling delights of Key West on its doorstep.
NOSTALGIA
We immediately fell in love with Key West and its coloured clapboard houses. For many young Americans, this is a vibrant party town.
Main Street at night is a delight because so much goes on: music pouring from crowded bars and the occasional Hemingway lookalike waiting for his big day!
During the day there are several interesting places to visit. I enjoyed the Little White House, the holiday home of US President Harry Truman, famous for his remark 'the buck stops here'.
It was on his watch that atomic bombs were dropped on Hiroshima and Nagasaki - the responsibility must have been immense. Another unmissable place is the Ernest Hemingway Home and Museum. The writer lived here for ten years during one of his most prolific writing periods. The main attraction here is its 50 six-toed cats.
Hemingway was given a white six-toed cat by a ship's captain, and some of the cats who live in the museum grounds are descendants of that original feline, named Snow White.
There is also a good Tennessee Williams exhibition in Key West - the author had a home here for 34 years. It was in Key West that he is believed to have completed the final draft of A Streetcar Named Desire.
For most of the time, however, we were content to bask in serenity on our 27-acre island, which was a naval base before it was acquired by the Westin. It was a little piece of paradise.
ISLAND PARADISE
One minute we were in Key West, with its tourist bustle and huge cruise ships - the big Disney liners a particular feature - but when we crossed back to our island, all the noise disappeared.
We had an idyllic white-sand beach and azure waters. It was the best five days we've ever had. Sublime. Watching the sun go down is a big event in Key West - everybody stops to watch. And when it got dark we loved looking up at the stars.
After our Key West stay we drove back to Miami. We were staying in Miami Beach, at the very southern end of the resort. We met some really cool people.
One of my great pleasures was swimming in the ocean - so warm and silky. I'm a Liverpudlian and Liverpudlians have a special love for the US - Liverpool used to the main port for travel to America. Our city is where all the Cunarders used to sail from.
If you're staying in Miami, I would recommend dining at the fantastic Seaspice on the Miami River.
They serve what is described as a 'globally inspired menu' featuring a raw bar and dishes ranging from wood-fired casseroles to Dover sole and branzino, a type of seabass. The views over the city and the river are also very special.
A lot of people think that Florida means Disney World or the start of a cruise, but if you're prepared to search a little further you'll discover that there's much, much more.
First published in March 2017
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