What 3278 customers think of DialAFlight customer service

Conrad was brilliant - my mother recommended him and now I would 100%

Thanks to Gavin. Always extremely helpful and informative.

Everybody I spoke to at DialAFlight went over and above to be helpful. Would definitely use them again

Thanks Jenson, again no problems. Fantastic

Absolutely brilliant service as always

Excellent service from Woody! He found us a great deal and made sure our special needs were catered for. I will recommend DialAFlight to others.

Frank was absolutely brilliant, he was so helpful. We had a amazing time and we will be booking our next holiday with him in the near future. Thanks so much Frank you are a star.

Robert who we have always booked with has delivered again a superb family holiday. I’ve already recommended him and DialAFlight to other people. Thank you.

All went according to plan. Thanks to Kelly, as ever

Everything went incredibly smoothly, the contact and correspondence was perfect. Natalie was wonderfully helpful.

Amazing service. So very helpful even though I was a painful customer. Thank you so much

The Travel Managers could not have been more helpful, their guidance was always succinct and accurate. Well done them

We were very happy with your very good, professional service. When needed you were polite, helpful and quick.

My husband was in hospital and had to be on crutches and in a wheelchair. I telephoned Lucas to ask how I go about getting airport assistance and he kindly offered to arrange everything for us which was amazing. That's what I call going over and above.

Amazing service down to the very last detail. Gino is an excellent sales representative and an asset to the company. I would definitely book with them again.

Really helpful, friendly and easy to deal with. Thank you.

Everything went as per the itinerary

Best possible support from both Matthew and Conrad

As usual every thing worked perfectly.

Thank you once again Lucas. Excellent service as usual

Great service as always.

Fabulous service as ever with friendly professional staff who keep in contact and make sure everything we want in a holiday is perfect. Thank you once again

Always a professional service

Robert and his team were really good. Always use them if I can.

Excellent service as usual. Roray always delivers

Kept us up to date when flight times changed and regular contact about the flight.

Logan helped enormously as usual - thank you. Would thoroughly recommend DialAFlight.

All went well and really loved the fact we got the Trans pass after check-in at Orlando. Woody was a great help

Once again, thank you Gareth - everything went very smoothly.

Excellent service from start to finish

Holiday on a different Planet!

Take the ultimate long-haul trip to the incredible land of Avatar - but, like Susan and Simon Veness, you must fly to Florida first

Some of this flight might be intense, but trust your guide and be brave.' The words of warning came from Dr Jackie Ogden as our group gathered in the Link Chamber of the Pandora Conservation Initiative. We had already been through the Genetic Matching Room and been decontaminated for micro-parasites, and were being given the final sequence of instructions before being let loose on the alien planet.

THE ADVENTURE BEGINS

With the final motivational message of 'Rise to the challenge!' we were swooping off across the otherworldly terrain and lush foliage of Pandora on the back of a Mountain Banshee, the gigantic dragon-like beast from Alpha Centauri that eats people for breakfast.

Fortunately - or unfortunately, depending on your level of bravery - all this excitement was purely man-made. Or, we should say more accurately, Disneymade. Because we were in the Animal Kingdom theme park in the heart of Walt Disney World, Orlando.

Step into an unbelievable new realm with the family

A WHOLE NEW WORLD

Pandora: The World Of Avatar is the latest attraction built by the House of Mouse - with the help of film-maker James Cameron - in its vast Florida resort. It has taken seven years to complete.

While some Disney die-hards doubted the wisdom of such an obvious film franchise being successfully shoe-horned into this most naturalistic of parks, the end result is a 12-acre immersive environment that is so packed with features and special effects it would take a small book rather than one article to list them all.

It starts with the Floating Mountains that seemingly hover over the area - gigantic, 156ft-tall rockworks that are complete creatures and waterfalls – and continues through a junglelike panorama of immense complexity, studded with the bioluminescent plants from the 2009 movie that are all recreated in amazingly painstaking detail. They include some examples that react to touch and movement using specially developed sensors.

Cleverly hidden among the alien terrain - which mixes artificial plants with real ones from Hawaii and Africa - are two contrasting rides that take the story of Avatar into the future, 100 years after the war between Earth's Resource Development Administration and the indigenous Na'vi people.

Rivers of Light: the first nighttime spectacular at Animal Kingdom

RIDE OF YOUR LIFE

The Na'vi River Journey is a meandering boat ride through the Pandoran jungle, usingwith vegetation, a mix of animatronics and screen projections to create a stunningly realistic series of encounters with the flora, fauna and people. It takes an ecofriendly approach, highlighting conservation principles and real-world issues such as habitat destruction.

After this the action intensifies - Avatar Flight Of Passage kicks things up several notches with the aforementioned simulator ride in the company of Dr Ogden. Sitting astride a kind of stationary bike (and equipped with 3-D glasses), riders seemingly dive, twist and turn in through a long whirl over Pandora, taking in the sights and sounds that made the film such a visual extravaganza.

There also ought to be a special award for the Blueberry Cream Cheese Mousse with its neon blue a there is such a thing as alien looking food, this is it.

Even James Cameron was apparently initially surprised at the huge scale of Disney's plans when they approached him with the idea of Avatar Lane. He said: 'I thought we were going to be talking about creating an attraction. Disney’s vision when they came to me was to create a land.'

ART & ENGINEERING

It has been reported that the area cost up to 500-million dollars to complete. It features music composed by the late James Horner and Simon Franglen, based on the original score from Avatar.

The final word, though, deserves to come from Disney's Zsolt Hormay: 'We had to use a lot of experts to help us with the technology. It needed a lot of different skills. It melds art and engineering. It is like finishing a painting, only in three dimensions - and with a lot of engineering.'

Why our customers love us

Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.

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