What 3150 customers think of DialAFlight customer service

Great company - a pleasure to work with

It was wonderful, no problems at all and thank you for your help

Once again everything was great

Fab service. Thanks for everything. Will be giving you a ring for my next trip.

100% brilliant service quality. The travel manager who I spoke with was first class.

As always kept us informed what’s going on as we were delayed because of snow

We have already recommended you to friends

Vernon is brilliant

You made our holiday, thank you

Excellent trip organised by Rupert and the team again.

Excellent service once again. Having used you for the last 10 years or so we would not go anywhere else. Nothing is too much for you to do to make our holidays great. The staff are knowledgeable and friendly and they always answer the phone.

Super service from start to finish. Many thanks!

Harrison has been excellent

Excellent service and contact from start to finish. Many thanks to DialAFlight and especially to Cooper

Frankfurt is not a good airport and we needed to change terminals. We walked for 45 minutes after a long night flight and could not get transport after repeated requests as we had not registrered. We did not know you had to. Please let customers know this, as it is a vast airport.

All went well and according to schedule. We rate Ian as 10 stars for helpfulness in sorting our family flights

Toby was recommened to us by friends and he could not have been more helpful

Fantastic service throughout, was given some great tips by Francis, also a pass which gave us discount at many restaurants and our Disney passes gave us memory maker and access to Crazy Golf included in the cost. Thanks for a fantastic stress free holiday.

Extremely efficient and helpful. Thankyou

Scott and his team always helpful

As always, great service from Jonathan and his colleagues taking away all the hassle of organising our multi multi-destination holiday.

Keep up the good work, thanks.

Excellent service which exceeded my expectations.

Very good experience, highly recommend.

We plan to call you again for our next holiday. Many Thanks.

Really happy with the price and loved the pre-flight call. Fab service, we will be back.

Serious problems with connection at Manchester Airport. Staff at DialAFlight excellent as usual - issues we had were beyond their control.

As usual, great service throughout.

Great service and communication

Elizabeth was very helpful throughout the process

Holiday on a different Planet!

Take the ultimate long-haul trip to the incredible land of Avatar - but, like Susan and Simon Veness, you must fly to Florida first

Some of this flight might be intense, but trust your guide and be brave.' The words of warning came from Dr Jackie Ogden as our group gathered in the Link Chamber of the Pandora Conservation Initiative. We had already been through the Genetic Matching Room and been decontaminated for micro-parasites, and were being given the final sequence of instructions before being let loose on the alien planet.

THE ADVENTURE BEGINS

With the final motivational message of 'Rise to the challenge!' we were swooping off across the otherworldly terrain and lush foliage of Pandora on the back of a Mountain Banshee, the gigantic dragon-like beast from Alpha Centauri that eats people for breakfast.

Fortunately - or unfortunately, depending on your level of bravery - all this excitement was purely man-made. Or, we should say more accurately, Disneymade. Because we were in the Animal Kingdom theme park in the heart of Walt Disney World, Orlando.

Step into an unbelievable new realm with the family

A WHOLE NEW WORLD

Pandora: The World Of Avatar is the latest attraction built by the House of Mouse - with the help of film-maker James Cameron - in its vast Florida resort. It has taken seven years to complete.

While some Disney die-hards doubted the wisdom of such an obvious film franchise being successfully shoe-horned into this most naturalistic of parks, the end result is a 12-acre immersive environment that is so packed with features and special effects it would take a small book rather than one article to list them all.

It starts with the Floating Mountains that seemingly hover over the area - gigantic, 156ft-tall rockworks that are complete creatures and waterfalls – and continues through a junglelike panorama of immense complexity, studded with the bioluminescent plants from the 2009 movie that are all recreated in amazingly painstaking detail. They include some examples that react to touch and movement using specially developed sensors.

Cleverly hidden among the alien terrain - which mixes artificial plants with real ones from Hawaii and Africa - are two contrasting rides that take the story of Avatar into the future, 100 years after the war between Earth's Resource Development Administration and the indigenous Na'vi people.

Rivers of Light: the first nighttime spectacular at Animal Kingdom

RIDE OF YOUR LIFE

The Na'vi River Journey is a meandering boat ride through the Pandoran jungle, usingwith vegetation, a mix of animatronics and screen projections to create a stunningly realistic series of encounters with the flora, fauna and people. It takes an ecofriendly approach, highlighting conservation principles and real-world issues such as habitat destruction.

After this the action intensifies - Avatar Flight Of Passage kicks things up several notches with the aforementioned simulator ride in the company of Dr Ogden. Sitting astride a kind of stationary bike (and equipped with 3-D glasses), riders seemingly dive, twist and turn in through a long whirl over Pandora, taking in the sights and sounds that made the film such a visual extravaganza.

There also ought to be a special award for the Blueberry Cream Cheese Mousse with its neon blue a there is such a thing as alien looking food, this is it.

Even James Cameron was apparently initially surprised at the huge scale of Disney's plans when they approached him with the idea of Avatar Lane. He said: 'I thought we were going to be talking about creating an attraction. Disney’s vision when they came to me was to create a land.'

ART & ENGINEERING

It has been reported that the area cost up to 500-million dollars to complete. It features music composed by the late James Horner and Simon Franglen, based on the original score from Avatar.

The final word, though, deserves to come from Disney's Zsolt Hormay: 'We had to use a lot of experts to help us with the technology. It needed a lot of different skills. It melds art and engineering. It is like finishing a painting, only in three dimensions - and with a lot of engineering.'

Why our customers love us

Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.

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