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I have always received speedy responses to any enquiries and if my normal consultant isn’t available this is picked up by one of their colleagues. Particularly appreciated the flexibility given during the pandemic and will not look to use anyone else for my longhaul travel.
All worked out perfectly.
Sarah yet again has done us and your company proud
Niall excellent
Gordon went above and beyond to arrange our trip
Andrew is amazing
A difficult trip to organise but Julie did so well! Some questions whilst away and again a rapid and reassuring response.
Professional and friendly
Only comment is when landing at new terminal C you have to get a bus with luggage to terminal B where car hire is. Same on way back.
Kelly and Rupert were brilliant from the first phone call to the last email reassuring us about any difficulties we may have with the tropical storm/hurricane. This was very reassuring
Stacey Rayner and her team are the most helpful people in the travel business. I would not use anybody else
Thanks Roy for organising another flight after the original one had been cancelled.
I have used DialAFlight for many years and have no problem in recommending Chris Coulter to anyone
Service all good as usual
Our experience with Matt Power has been fantastic from start to finish. Our holiday was originally booked in 2019 but got postponed due to Covid. Matt sorted everything for us and made things as easy as possible when we re-booked for 2022. Matt was quick to respond to any questions I had and I will definitely book holidays through DialAFlight in the future.
Always a great service and any problems they are only a phone call away! Been using them for over 10 years or more now. Highly recommend DialAFlight with Clark, Orlando and Warren always happy to help. Very competitive prices.
Gatwick was great going out, Orlando and Tampa not helpful and Gatwick on the way back help was non existent
Robert McLean is an absolute diamond as a travel manager and even on our return is continuing to help with a query. I would always choose DialAFlight just based on his helpfulness and great customer service.
Tristan Chatburn was a genius at reorganising our holiday after a disastrous performance by Aer Lingus.
When our flight got cancelled I was straight on to DialAFlight and we got on the next day's flight to Orlando. Many people in the airport were not that lucky as the flights were full at half term but Lucas secured the seats and took care of payment from Air Lingus so we were not even out of pocket. Thank you for all your help!
Very happy with the service. Good communication and helpful with any queries. We would use again.
Excellent customer service from Julie and Sarah. Would definitely book again
Excellent - we had a great stress free holiday. Would definitely book again .
Michelle and Isaac were brilliant and very quick to respond to any questions. It was great to have the itinerary all in one place on the app.
Olivia Holt was fantastic
As always great service from Manny and the team. Always helpful and I recommend Manny to friends and family. He gives outstanding service especially through the pandemic when lots of other agents didn’t.
Arthur was absolutely fantastic - everything he said he would do, he did. Only complaint was Avis extremely poor service
Excellent service from start to finish.
Slightly disappointed to be on a Delta plane on the trans Atlantic flight home rather than Virgin.
I would just like to thank Warren for all his help, assistance, guidance and patience. He was exceptional and I would highly recommend him to anybody. I had a few issues and concerns but Warren was so helpful and sorted everything for me. We had a great time
Some of this flight might be intense, but trust your guide and be brave.' The words of warning came from Dr Jackie Ogden as our group gathered in the Link Chamber of the Pandora Conservation Initiative. We had already been through the Genetic Matching Room and been decontaminated for micro-parasites, and were being given the final sequence of instructions before being let loose on the alien planet.
THE ADVENTURE BEGINS
With the final motivational message of 'Rise to the challenge!' we were swooping off across the otherworldly terrain and lush foliage of Pandora on the back of a Mountain Banshee, the gigantic dragon-like beast from Alpha Centauri that eats people for breakfast.
Fortunately - or unfortunately, depending on your level of bravery - all this excitement was purely man-made. Or, we should say more accurately, Disneymade. Because we were in the Animal Kingdom theme park in the heart of Walt Disney World, Orlando.
A WHOLE NEW WORLD
Pandora: The World Of Avatar is the latest attraction built by the House of Mouse - with the help of film-maker James Cameron - in its vast Florida resort. It has taken seven years to complete.
While some Disney die-hards doubted the wisdom of such an obvious film franchise being successfully shoe-horned into this most naturalistic of parks, the end result is a 12-acre immersive environment that is so packed with features and special effects it would take a small book rather than one article to list them all.
It starts with the Floating Mountains that seemingly hover over the area - gigantic, 156ft-tall rockworks that are complete creatures and waterfalls – and continues through a junglelike panorama of immense complexity, studded with the bioluminescent plants from the 2009 movie that are all recreated in amazingly painstaking detail. They include some examples that react to touch and movement using specially developed sensors.
Cleverly hidden among the alien terrain - which mixes artificial plants with real ones from Hawaii and Africa - are two contrasting rides that take the story of Avatar into the future, 100 years after the war between Earth's Resource Development Administration and the indigenous Na'vi people.
RIDE OF YOUR LIFE
The Na'vi River Journey is a meandering boat ride through the Pandoran jungle, usingwith vegetation, a mix of animatronics and screen projections to create a stunningly realistic series of encounters with the flora, fauna and people. It takes an ecofriendly approach, highlighting conservation principles and real-world issues such as habitat destruction.
After this the action intensifies - Avatar Flight Of Passage kicks things up several notches with the aforementioned simulator ride in the company of Dr Ogden. Sitting astride a kind of stationary bike (and equipped with 3-D glasses), riders seemingly dive, twist and turn in through a long whirl over Pandora, taking in the sights and sounds that made the film such a visual extravaganza.
There also ought to be a special award for the Blueberry Cream Cheese Mousse with its neon blue a there is such a thing as alien looking food, this is it.
Even James Cameron was apparently initially surprised at the huge scale of Disney's plans when they approached him with the idea of Avatar Lane. He said: 'I thought we were going to be talking about creating an attraction. Disney’s vision when they came to me was to create a land.'
ART & ENGINEERING
It has been reported that the area cost up to 500-million dollars to complete. It features music composed by the late James Horner and Simon Franglen, based on the original score from Avatar.
The final word, though, deserves to come from Disney's Zsolt Hormay: 'We had to use a lot of experts to help us with the technology. It needed a lot of different skills. It melds art and engineering. It is like finishing a painting, only in three dimensions - and with a lot of engineering.'
First published in the Mail on Sunday - January 2018
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