What 3406 customers think of DialAFlight customer service

Thanks for getting me home Owen

Faced with flight cancellations due to Covid19 the team did everything to get us back home to the UK - many thanks

Excellent service in a difficult situation returning from the States early because of CV. Again DialAFlight have ‘come up trumps’.

Great service in unprecedented times. As soon as Samuel was given the go ahead by the airline, he had us booked on flights home very quickly.

In spite of the circumstances Samuel did everything he could to get us home having had our first flight he rearranged cancelled just hours after we had booked. Hopefully he will be able to bring the rest of our party home. He is a credit to your company.

Always able to rely on you to rearrange flights when travel plans are disrupted.

Great service in difficult times

Thanks so much for rearranging our flights back from Florida during the coronavirus crisis.

Many thanks to Manny who arranged for us to fly home early. He was very quick and efficient and was able to confirm our new flights far quicker than Virgin Holidays and other companies. We gave his details to other people that were in a similar position

Stan was a great help with getting return flights back from Florida when Virgin cancelled the original flight and subsequent flights. Virgin themselves were less than impressive - if it wasn’t for Stan we would still be stranded over there

Would like too thank everyone for their first class job and helping me with my flight to Orlando

We can always rely on your help

I was in Florida but Niall gave me great advice and support, getting me home on the day I was supposed to even though my original flight was cancelled.

Excellent service

I have always booked with DialAFlight and will continue to do so. Mike finds the best deals when I make contact.

It is comforting to be able to deal with a person when making long haul flight arrangements and to have a contact number in the UK when crisis occurs as did with the current coronavirus and the cancellation of my British Airways flights.

Manny was great and would definitely book again

Ed helped us to get a flight quickly and efficiently, very pleased

Got us revised early flight out of Florida in view of virus. Much appreciated

I always deal with Matthew who is so knowledgable and gives fantastic advic

Outgoing flight was excellent. adly return flight not so good as we were surrounded by 6 underaged children. It was like being in a kindergarten

Manny is the best!

Harriet Hall did everything to ensure our holiday went smoothly. We managed to create memories that will last a life time. We wanted to thank Harriet and DialAFlight for enabling us to give our grandson and grandaughter the opportunity of a lifetime.

Preston (Johnny) looked after us very well. Good communication and service.

Trusted and excellent service again

Thanks Roger. Had a fab time

Great prices, found what I wanted and excellent information and 5 * after sales service.

Nicky was brilliant and kept me informed throughout the whole process.

Manny was excellent, everything went smoothly with no issues and he got us a great price.

Barney was fab in arranging our trip

Our latest holiday offers with flexifares and hotels

Loews Sapphire Falls Resort 4*

Save 10%

7 nights from £875pp

0 days from £875pp

Loews Sapphire Falls Resort 4*

7 nights from £875pp (including flights) Save 10% 0 days from £875pp

Loews Sapphire Falls Resort is a picturesque hotel built in the heart of the tropics, where every comfort is included. Featuring a beautifully landscaped pool and wonderful tropic scenery, this is the way to stay near all the family fun of Orlando.
Further details >

Valid from 11/04/2021 until 21/05/2021

020·7962·9933

See all offers

Margaritaville Resort Orlando 4*

1 FREE night

5 nights from £615pp

0 days from £615pp

Margaritaville Resort Orlando 4*

5 nights from £615pp (including flights) 1 FREE night 0 days from £615pp

Love Star Wars? Fancy an epic weekend? Then this trip to Orlando where you can arrange to visit the new Star Wars Galaxy's Edge at Walt Disney World will definitely rock your boat! Who said Orlando is just for kids? Stay at the fabulous Margaritaville Resort and you'll have plenty of time to see the parks and enjoy the great facilities at the hotel.
Further details >

Valid from 01/01/2021 until 21/03/2021

020·7962·9933

See all offers

Four Seasons Resort Orlando 5*

2 FREE nights

6 nights from £1,535pp

0 days from £1,535pp

Four Seasons Resort Orlando 5*

6 nights from £1,535pp (including flights) 2 FREE nights 0 days from £1,535pp

Combine the magical world of Disney with a 5* experience at the Four Seasons for an unforgettable holiday for the whole family. Staying within the gates of Walt Disney World Resort, your Golden Oak View room offers panoramic views and is only minutes away from the Magic Kingdom. The fun goes beyond the theme parks too, thanks to the hotel's explorer island, giving parents the perfect chance to unwind by the pool or in the idyllic spa. If this wasn't enough, kids will have the chance to enjoy breakfast with Goofy and his friends during the week for a real treat.
Further details >

Valid from 01/10/2020 until 30/11/2020

020·7962·9933

See all offers

Championsgate Resort Homes 5*

Save 10%

7 nights from £535pp

0 days from £535pp

Championsgate Resort Homes 5*

7 nights from £535pp (including flights) Save 10% 0 days from £535pp

Bring the whole family to Orlando with a fantastic five bedroom home in the sun that sleeps up to 10 people. A premiere tourist destination, you can secure your very own place in the sun that offers both privacy and convenience for your party with the magical world of Disney, superb shopping and quality restaurants all only a short trip away.
Further details >

Valid from 07/01/2021 until 15/02/2021

020·7962·9933

See all offers

Encore Club at Reunion 5*

Save 20%

7 nights from £535pp

0 days from £535pp

Encore Club at Reunion 5*

7 nights from £535pp (including flights) Save 20% 0 days from £535pp

Located close to Orlando’s best attractions, Encore Resort is the perfect spot for your stay in Central Florida and a great way to keep all the family together in a wonderful private accommodation. With fine dining options, a water park and great access to Orlando's finest features, you'll have a great time here.
Further details >

Valid from 03/01/2021 until 18/03/2021

020·7962·9933

See all offers

Encantada Resort Villas 4*

Save 10%

7 nights from £725pp

0 days from £725pp

Encantada Resort Villas 4*

7 nights from £725pp (including flights) Save 10% 0 days from £725pp

For years, Encantada Resort has been welcoming vacationers of all ages to the property in Kissimmee, just adjacent to Orlando. Locals know it’s the best-kept secret for enjoying fantastic accommodations without the outrageous prices. It's a wonderful welcome for your next Orlando vacation with friendly service, spacious and comfortable accommodations, and so many amenities that you’ll never run out of things to do.
Further details >

Valid from 01/01/2021 until 31/01/2021

020·7962·9933

See all offers

Crowne Plaza Universal 4*

1 FREE night

7 nights from £665pp

0 days from £665pp

Crowne Plaza Universal 4*

7 nights from £665pp (including flights) 1 FREE night 0 days from £665pp

Spend a week in the upscale accommodation of Crowne Plaza Universal and benefit from this wonderful location that puts all the famous theme parks of Orlando within easy reach. Beyond the obvious thrills of Universal Studios and Disney, you'll have endless opportunities to wine, dine, shop and swim during your stay, with plentiful shops and a refreshing outdoor heated pool proving to be enticing options.
Further details >

Valid from 01/05/2021 until 31/05/2021

020·7962·9933

See all offers

Not quite what you're looking for? We can easily customise an offer to suit your exact requirements

Where to stay in ORLANDO AND THE GULF COAST

VILLAS

HOTELS

ADVENTUROUS FLY-DRIVE HOLIDAYS

Fly-Drive holidays offer you the freedom to set your own pace, you are on holiday after all. They can be the most exciting way of really getting to know a country, stopping to explore as the mood takes you.

We offer a range of self-guided itineraries, or we can easily customise a route to suit your exact requirements, call us for advice.

SEE ALL CAR RENTAL PRICES

Theme Park Survival Guide

26 tips to save you time and money by Kathy McLeman

Kathy was one of the original travel bloggers, way back when the internet was new. On a year long round-the-world tour she painstakingly uploaded photos using super slow broadband speeds to 'Kathy's Diaries'. Here are her tips for surviving Disney World:

1. Do some research and decide which attractions are most important. If you can, tick these off first. If you arrive without a plan head for the furthest point and then work your way backwards instead of joining the procession from the entrance.

2. Try and avoid the Magic Kingdom on Sundays and Mondays. These are the first days after guests check in and most head straight there.

3. If you are not staying at a Disney resort avoid days when a park has Extra Magic Hours (EMA) as it will be much busier. Always try and go the day before or the day after.

4. During the school term American families tend to visit at the weekends so those days can be especially busy.

5. Stay nearby. Go early in the day and then leave the park as the queues build up so the kids can have a swim and a nap before returning in the evening.

6. If you really want to beat the crowds the best time to go is Mon -Thur during the first three months of the year! But it can be cold so dress warmly.

Earn Extra Magic Hours at Disney resort hotels.

7. Stay in a Disney hotel and each day you'll get Extra Magic Hours (EMH) which allow you into one of the Disney parks an hour early before the crowds build up and you can stay beyond closing time in another.

8. If you are staying in Disney's Grand Floridian, Contemporary, Wilderness Lodge or Polynesian hotels you'll also get to see the Electrical Water Pageant which is a show many people don't know exists.

9. Stay at one of the Universal Hotels and you can use your room key as an Express Pass allowing you to skip lines at both Universal Parks. (Except for Harry Potter's Forbidden Journey)

10. If you stay at a Universal Hotel you also get an hour's early admission to Islands of Adventure allowing you to avoid the crowds and get straight on to Forbidden Journey. Early Park Admission is available the day you check in and the day you check out so even if you stay only one night you could get in early twice.

11. Top tip. If you are not staying in a Theme Park hotel get to Universal Studios early in the morning. Customers have reported getting in as much as 15 min before the doors officially open.

12. Normally Disney raises its ticket prices in August and we suggest buying before then to lock in the lower rate.

See your favourite princess' in the Magic Kingdom

13. Do not try and do more than one Park in a day. It's at least 45min from one Disney Park to another.

14. Do sit down and eat but try and avoid the busiest period from 11-2pm. It will allow the kids to decompress and there are several places serving non-junk food. It's best to pre-book by phone or email as these can be busy.

· In the Magic Kingdom there's French cuisine at the Be Our Guest restaurant - the only place serving alcohol in the Park. There's also good seafood at Columbia Harbor House in Liberty Square and Italian at Tony's which has a Lady and the Tramp theme.

· At Universal choose from Lombard's Seafood Grille or pub grub at Finnegan's Bar and Grill. Harry Potter fans will love eating at the Three Broomsticks and Mythos Restaurant has won numerous awards as best theme-park restaurant. There are also some good options at Universal City Walk like The Hard Rock Cafe and Jimmy Buffet's Margaritaville.

15. Busch Gardens. If you want to do the Skyride don't join the England queue which is always busy. Go to the France or Germany line.

16. Disney's Hollywood Studios. Get to the park by 9am and go first to Toy Story Midway Mania. If you want to go on Rock 'n Roller Coaster and Tower of Terror get a Fast Pass for one before queueing for the other.

Soar into Epcot

17. Epcot. As soon as the park opens head to ' Soarin for a Fast Pass. Then go to either Mission:Space or Test Track and ride one followed by the other before heading back to 'Soarin. Go round the Park anti clockwise and go to Spaceship Earth in the afternoon when queues are short.

18. Islands of Adventure. When you enter Harry Potter's Forbidden Journey stay to the left if you don't have anything to leave in a locker (that's everything you can't fit in your pocket). It will save several minutes. On Men in Black aim for the red light in your own vehicle. Hold down the trigger, don't keep pressing it. You'll hit it every time and get major points.

19. Animal Kingdom. This park opens earlier than the others so get up early and head straight to Kilimanjaro Safaris for a Fast Pass then get a coffee or go on Expedition Everest before heading back to Kilimanjaro.

20. Seaworld. A good first stop is the Dolphin Nursery and when it gets hot head for Dolphin Cove where the viewing area is nice and cool.

21. Discovery Cove. Get there early. If you've booked a swim it's first come first served.

22. Don't get Fast Passes for live shows. Just get there 30 min in advance.

23. With older kids agree a place to meet in advance in case someone gets lost. Also suggest they stand against a wall as it cuts down the search area.

24. Take pictures of younger kids on your mobile. Write your mobile number on a luggage tag which can be attached to a belt loop or similar and explain to the child what it is for. Also show them what a park employee's uniform looks like.

25. Wear sensible shoes. There's a lot more walking than you think. And bring water bottles (which can be refilled from drinking fountains) and sunscreen which are both expensive to buy in the park.

26. Take a photo of where you park your car. You won't believe how many rental cars of the same model and colour as yours there are when you get back to that car park tired...

Early entry with Disney Hotels

How to beat the crowds at Disney World

If you are planning to visit Disney and Universal for the first time, make sure you read our insider’s guide on how to get into the parks early by staying in Disney hotels

The magical Disney and Universal theme parks in Orlando, Florida, are one of the world's most popular holiday destinations where dreams come true for families throughout the year.

A magical experience for kids

There are so many wonderful experiences to be had during stays at an array of luxurious hotels - the only challenge is how to see and do everything, making sure you get the best value-for-money deals.

So, if you are planning to visit for the first time, or going back for another helping of family fun, there are a couple of things to remember - it's best to stay on-site at a Disney hotel and definitely worth buying a 7 or 14 day pass to all the attractions.

Grand Floridian Resort

When you book a room at any one of the Disney hotels the really big plus is being able to get in to all of the theme parks before the hordes arrive and be enjoying some of those famous rides and experiences without having to join a long queue.

And if you buy a Walt Disney World Ultimate ticket or a combined Disney and Universal Combo ticket you can save time and money and make the very most of every day of your holiday.

With the Disney ticket you have access to the four famous parks - Magic Kingdom, Epcot, Hollywood Studios and Animal Kingdom - as well as admission to two exciting night-time entertainment districts, and a state-of-the-art sports complex, Disney's Oak Trail Golf Course, ESPN Wide World of Sports Complex and Fantasia Gardens and Winter Summerland Miniature golf courses.

And with the new Combo ticket you can add the Universal experiences to the list with visits to the amazing film studios, including the Wizarding World of Harry Potter, Volcano Bay water theme park and great live entertainment venues at CityWalk.

Disney's Swan Resort

When you are staying on site at one of the Disney hotels, as well as the quick and easy access to the theme parks you also have countless opportunities for dining, shopping and recreation. And extra treats are also available to guests of Walt Disney World Swan and Dolphin Hotels, Four Seasons Resort Orlando, Disney Springs Resort Area Hotels, Hilton Orlando Bonnet Creek and Waldorf Astoria Orlando.

If you can't get in to any of the on-site Disney hotels, there are also special rates available at Animal Kingdom Lodge, Beach Club Villas, Boardwalk Villas, Caribbean Beach Resort, Contemporary Resort, Coronado Springs Resort, Fort Wilderness Resort, Grand Floridian Resort, Old Key West Resort, Polynesian Resort, Pop Century Resort, Saratoga Springs resort, and the Yacht Club Resort.

Why our customers love us

Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.

020·7962·9933