Your calls always answered within 5 rings.
Excellent service once more. The reason we keep on booking, never any issues.
You never let me down. I have complete trust in your company
Great professional service
Thanks again! Everything worked out including wheelchair assistance for my wife.
Jake was absolutely amazing from start to finish and always on hand to answer any questions.
Brilliant support all round and knowing you are there to help should it be necessary ensures peace of mind.
All worked out.
Christian is always so helpful and answers all calls immediately
I needed to change flights at short notice and the support I received from Howard was terrific.
Eric was great as always
Aidan always covers all the bases and is available for any queries that might crop up between booking and commencing our trip. Thankfully we did not need to get in contact during our trip but I am sure advice and help would have been on hand
Everything was GREAT! Thank you, Keely
Everything was fine - no problems at all
Always reliable, knowledgeable and informative. Thanks to Joe Orton in particular.
Alex always comes up trumps whether it’s arranging trips or dealing with problems. Excellent service.
Great trip to Canada and the USA. Everything went as planned.
Brilliant service as usual. We have used DialAFlight for our holidays for several years. to Asia, New Zealand, China, India. And this year Canada and USA.
Fabulous communication…
Once again great service from Claire and the team, no issues at all, perfect
Another great holiday well organised by Manny - many thanks again
Once again Olivia provided excellent service. The hotel was convenient and the hire car was a smooth transaction.
We've been using DialAFlight for 17 years and they recently arranged a family trip visiting New York, San Fran, Palm Springs and Chicago. However our son decided to skip part of the trip and join us in Palm Springs. When he couldn't check in before our return flight we rang the 24/7 helpline and got an immediate response from a very helpful lady at 2 am in the UK. She explained that if there is a NO SHOW, the whole booking is cancelled by the airline! We had no idea. She called us back after 20 minutes and was fortunately able to reinstate the rest of the booking for a small fee and saved the day! Moral of the story - DialAFlight service is great. If there are any changes to the itinerary it should go through DialAFlight so the booking remains intact!
Loved the app. Referred back to it on several occasions and like the currency conversion! Thanks Kitty
First class holiday. Everything well organised and nice hotels. Thank you Seymour.
Olivia was incredibly helpful and patient as usual. I recommend DialAFlight to all my friends who now also agree that they provide an excellent service.
Great contact, polite and friendly service. This is the 2nd time I’ve used this company and would be happy to use them again
Second time we have used you and on both occasions you got the best price
I managed to do all the admin myself, such as checking in, downloading boarding passes, adding passport details. So in fairness I could have booked directly myself
I shall be calling on your help to claim for the 24 hour plus delay on our outgoing flight.
You could have cancelled the hurricane we had to dodge. Joking apart - great service from you guys as always. Our only complaint would have been with Dollar. The hire car was rated as a Honda Civic or similar. We ended up with a Kia Soul, which was a lot smaller and we ended up with gear on the back seat and exposed suitcases. It may be an idea to keeps tabs on them just in case it becomes normal practice..
Frankly, I was at the bottom of the learning curve when it came to Tampa. I had heard of the Tampa Bay Buccaneers, the local football team, but that was about it. Most British visitors to Florida make a bee-line for Orlando and Miami.
But the old pecking order is changing fast. That's probably why Virgin Atlantic, scenting a winner, is now offering direct flights to Tampa. Parts of the city are run down; public transport is pretty basic. Tampa has been up, down, up again, down again, like one of the rollercoasters in Busch Gardens, the family theme park to the north of the city centre.
But its overall trajectory is emphatically up. I stayed for three nights at the spanking new JW Marriott hotel, in the heart of Tampa, and had a blast.
The city combines the dynamism of 21st-century America with just a hint of old-fashioned Southern charm. It is quite a cocktail - and Floridians love their cocktails.
All around the sunlit bay, I unearthed parks and museums, terrific bars and restaurants, quirky neighbourhoods and, best of all, a wealth of history.
In its heyday, Tampa was known as Cigar City, thanks to Vicente Ybor, a Spanish born entrepreneur who moved here in the 19th century, bought up swampland, then lured thousands of Cuban migrant workers to join him. Soon Ybor City, as the area became known, was turning out more cigars than anywhere else on the planet. No longer, alas.
But I would not have missed Ybor City for anything. Like Little Italy in New York, or the French Quarter in New Orleans, it encapsulates the American Dream - beautiful but fragile - in perfect miniature.
After disembarking from a rickety old streetcar, I soon found myself in a rabbit warren of scruffy streets, some overrun with chickens, some featuring bars and businesses, both weird and wonderful. 'Save a horse, ride a cowboy,' read one sign. 'The only shop in Tampa where death and dysfunction dance a graceful ballet,' boasted another, with dusty skeletons in the window.
Should I risk it? Or play safe and visit the more sedate-looking J. C. Newman Cigar Factory and Museum? I played safe. I am scared of skeletons.
Newman is not just a world renowned company, but the last operational cigar manufacturer in Tampa. Watching highly skilled workers cut tobacco and hand-roll cigars with such loving care was a revelation.
Vicente Ybor wanted to build a community, not just churn out cigars. The 19th-century migrant workers were well housed, got a good education and, after work, met at a Cuban club, of which a local guide gave me a tour. It was built on a palatial scale, with a ballroom fit for a king.
Lunch beckoned - and what a lunch. The family-run Columbia restaurant has been a fixture in Ybor City since 1905. I have never had Spanish food of this calibre outside of Spain. Unable to decide between the grilled snapper and the shrimp and crabmeat casserole, I had both and was soon whinnying for more. Olé!
If Ybor City evokes Tampa past, Hyde Park Village, across the bay, embodies its future.
It's a substantial urban development, less than ten years old, beside a much older residential area - the sleepy pre-war Tampa of shady streets, rocking chairs on porches and tattered Stars and Stripes fluttering overhead.
There are no rocking chairs in Hyde Park Village because everyone is on the move: joggers, dog walkers, teenagers on electric scooters, friends snatching a coffee before repairing to their laptops. The village has already become a magnet for young people working in the creative industries. They hang out in shared work spaces and, after hours, meet at the sort of bars where everyone knows everyone else and the cocktails flow like water.
Want to watch an arthouse movie in a funky bistro? Here's your chance. Or eat excellent Italian food in stylish surroundings? Look no further than Timpano, another humdinger of a restaurant.
For lovers of museums and galleries, the new Tampa Riverwalk is another must, linking a string of visitor attractions, from the vibrant Tampa Museum of Art to the Henry B. Plant Museum, an oasis of tranquillity.
I had brunch at the nearby Oxford Exchange, a much-loved Tampa institution. Part cafe, part shop, the Exchange is a lovingly crafted shrine to books. They even present your bill discreetly folded into a dusty old novel. Class.
.
On my last morning, I had breakfast in Goody Goody, a retro American diner, then took a mini powerboat out into the bay.
The views were so thrilling that I nearly disturbed a nesting pelican just 50 yards from the general hospital.
My final port of call was Sparkman Wharf. Millennials in shorts and T-shirts sipped craft beer in refurbished shipyard crates, soaked up the sun and yakked about baseball, love and life without a care in the world.
It was hard to drag myself away to catch my plane home.
But isn't that true of all great cities? They leave you wanting more.
First published in the Daily Mail - November 2022
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