Reid was fabulous as always - will be using again for my trip next year
Sadie was very informative and helpful
Everyone at DialAFlight is cheerful, polite and professional. We always recommend them to our friends. A special mention for Harry Clark, a pleasure sorting out holiday plans.
Would never consider coming back through Heathrow again, nothing to do with your service but would have appreciated some info about how bad it is
Very pleased - that’s why we always come back to DialAFlight
Very impressed by the service. Personal, efficient and willing to take the time to adjust a holiday schedule for us. Would definitely use DialAFlight again.
Excellent service from Charlie as always.
Only downside of the trip was our experience with Avis car hire. Everything was perfect.
Everything worked out as planned
Will be using your company from now on
Fast call answering with clearly spoken English staff, 24/7 staff availability in the unlikely situation of a problem happening, very competitive holiday pricing and lastly you know you are being looked after by a professional capable and caring DialAFlight team.
Reid was so helpful and sourced flights with car hire. We will be back again for our next trip
Excellent and professional as always
It was all very good
Dollar Car Rental went to extraordinary lengths to try and convince me to buy added extras which they said I needed. Won’t use them again.
Excellent service, Aidan was particularly good in accommodating all my requests regarding the location. We ended up having a wonderful holiday. Don't hesitate to call them to book your next holiday.
Have been using DialAFlight for about 7 years after a recommendation from a colleague and have always had a good experience
Will be calling again soon to book our next holiday
Have used DialAFlight for many years. Always get a personalised 1st class service. Big thank you to Dennis
Superb service from Stan Castle.
Glen = fantastic. Thank you for everything. Slick booking. Great comms. Smooth trip. And all round great service.
Sean was a legend. Sorted out our problem whilst we were in Florida. Oliver and the whole team have been brilliant, wouldn’t use any other company
We can't fault Wayne Bailey for his excellent service but I would 100% steer clear of flying Finnair again
Stuart was absolutely brilliant from the moment he picked up the phone. He was very attentive, gave us the best advice and we took it. Certainly would not book with anyone else in the future.
We have used DialAFlight several times and they have never let us down. They always go that extra mile to ensure we go on holiday knowing they have sorted everything. Thanks so much to Vinnie and the team, we wouldn’t use anyone else
Vinnie was excellent as always in helping us to organise a big family trip to Florida
As always a good service by Ross (and Team).
Our holiday couldn’t have gone better thanks to yourselves! We will definitely be booking with you from now on and Libby who dealt with everything for us was great. She made our family holiday special and was so helpful
Some of us just don't do theme parks. The last time I went on a rollercoaster (by mistake, thinking it was a scenic water ride), I was green for the rest of the day.
So when my husband suggested we should take the children to Orlando in Florida, we came to a compromise. I would find as many alternative activities for the family to enjoy, on the understanding we would never set foot in a theme park (not one with adrenaline rides anyway). The children, Ella, 11, and Ollie, 8, were sure I would relent once we got there.
While there's nothing particularly scenic about Orlando's main drag - the sprawling International Drive, with its huge shopping malls and eat-as-much-as-you-want buffet restaurants - if you drive south for 30 minutes to the Central Florida Everglades in Kissimmee, the scenery changes completely.
You can whizz through wetlands which stretch in either direction in an airboat at Boggy Creek Airboat Adventures. Out on the water, we see alligators basking in the sun, their heads emerging from the murky depths. The children squeal with delight.
On land, there's a replica Native American village, where we learn about the Jororo Tribe, which once lived on the Kissimmee River, from a local. The children love his body piercings and tattoos.
To get close to the alligators, we head to Gatorland . The wildlife park has been dedicated to 'gators great and small for more than 70 years, and is 20 minutes by car from International Drive.
We goggle at 14ft monsters in the breeding marsh, feed medium-sized alligators bait, and see the razor-sharp teeth of beady-eyed babies.
As if we were in any doubt, The Gator Jumparoo and Up-Close Encounter shows, where keepers show off the power of some giants, demonstrate only too clearly that alligators are not to be messed with.
They don't call Florida the 'Sunshine State' for nothing. Orlando has year-round sun. So for a day in the shade, we head to WonderWorks, an indoor 'edutainment' centre on International Drive, which promisingly offers exploration and learning at the same time.
I feel smug that I am ticking the 'good parent' box, in zones including 'natural disasters' and 'space exploration', where we experience a hurricane and earthquake and take on a glow-in-the-dark rope course.
There are no big rides at WonderWorks, but head to ICON Park, less than a mile way, and you'll find a 400-ft observation wheel, where the far-reaching views stretch to the East coast.
Nights out on holiday can be restrictive with children, but at Old Town Kissimmee we join petrol heads in a gleaming Chevy from across the region for the Saturday night Classic Car Cruise.
Get lucky and you'll see a real rocket launch at Kennedy Space Center Visitor Complex on Merritt Island, just under an hour's drive from Orlando.
We get very lucky indeed, watching a satellite shoot into space. In the centre itself, there are enough exhibits to visit over several days. Walk underneath the suspended 364ft-long Saturn V, the largest rocket ever flown, and you feel very small.
Ella is particularly interested in the Heroes & Legends area, which documents the success of space pioneers. My husband is so impressed with the dramatic recreation of the 1969 Apollo 11 launch from the actual operation room used on the day that he goes back for more.
It was the children who spotted Epic McD, the world's largest entertainment McDonald's on West Sand Lake Road, not far from International Drive. It turns out to be a good find.
As well as a free soft play area, there's an arcade of 50 games with pre-loaded money cards.
Taking children shopping is an endurance test, but at Florida Mall the hands-on Crayola Experience helps a lot. Here we make personalised crayons.
Buying time for grown-up purchases of cut-price sportswear, my husband promises the children we'll later visit the huge M&M store.
Back home, Ollie has an alligator claw keyring from Gatorland, while Ella has a personalised Chevy number plate on her wall.
And no one asks why we didn't do theme parks.
First published in the Daily Mail - February 2020
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