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As always our experience was perfect. Enjoyed the Virgin premium economy flight home which gave us extra bags to bring back our treasures after selling our Florida home. Although we won’t be making the trip twice a year to Florida we will always use DialAFlight for our future travels
Have been using you for years and recommended loads of friends to use your excellent service!
Shame BA were not as helpful and despite cancelling our flight they did not help at all in resolving to a better deal to get us home
Theo helped us when our flights were cancelled coming home - would highly recommend Theo and Jeff
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First class service as usual from Eve and the team. Always there to keep you right and answer any questions.
Just keep up the fantastic service and a big thank you to Gary
I always deal with Charlie Miles who is so helpful and kind as I know I ask some bizarre questions. Wouldn’t book a trip without him!
Fantastic company with great customer service. I have used DialAFlight for many years and have always been treated with care and dedication. Daniel knows that l am not good with technology and he takes it all in his stride when l phone him. He helps enormously to stop my fears and worries.
Jeff was very responsive. Super helpful and very kind.
Great service overall although on the way back, they put one of our suitcases on the wrong flight so we had to get that delivered to our home which was done very promptly.
Very impressed with support given
Excellent service as always from Dylan Harris. Dylan has helped us with our travel plans for many years and without fail always goes above and beyond with ensuring that every single detail of our holiday is perfect. I would recommend him without hesitation and would never trust anyone else with travel decisions as I doubt there is anyone better.
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Always good service from DialAFlight !
The guy I dealt with was really good...helpful, knowledgeable and friendly. Thoroughly recommended.
As always, friendly knowledgeable staff. Elliot and Roy sorted out my trips to my specific preferences, always at the best price, and send prompts about travel requirements and reminders as my trip draws close. Already have my next trip booked with them.
I have been using DialAFlight for a number of years and would not consider using anyone else. They take all the stress out of planning your holiday.
Brilliant service as ever. Have already recommended to a friend who has booked through DialAFlight
Another excellent trip, kept well informed, will keep on booking with DialAFlight. Any problems are always sorted out.
Gavin is always extremely helpful.
Excellent customer service. Highly recommend
Our travel manager Deborah was extremely helpful and patient in helping us find the exact holiday we were looking for. Everything including flights, car hire and villa were excellent.
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Joe is awesome. Ground service and food/ drinks on the flight was a disaster.
Top class service from start to finish. The only people we would book with. Thank you Harry and the team.
Some of us just don't do theme parks. The last time I went on a rollercoaster (by mistake, thinking it was a scenic water ride), I was green for the rest of the day.
So when my husband suggested we should take the children to Orlando in Florida, we came to a compromise. I would find as many alternative activities for the family to enjoy, on the understanding we would never set foot in a theme park (not one with adrenaline rides anyway). The children, Ella, 11, and Ollie, 8, were sure I would relent once we got there.
While there's nothing particularly scenic about Orlando's main drag - the sprawling International Drive, with its huge shopping malls and eat-as-much-as-you-want buffet restaurants - if you drive south for 30 minutes to the Central Florida Everglades in Kissimmee, the scenery changes completely.
You can whizz through wetlands which stretch in either direction in an airboat at Boggy Creek Airboat Adventures. Out on the water, we see alligators basking in the sun, their heads emerging from the murky depths. The children squeal with delight.
On land, there's a replica Native American village, where we learn about the Jororo Tribe, which once lived on the Kissimmee River, from a local. The children love his body piercings and tattoos.
To get close to the alligators, we head to Gatorland . The wildlife park has been dedicated to 'gators great and small for more than 70 years, and is 20 minutes by car from International Drive.
We goggle at 14ft monsters in the breeding marsh, feed medium-sized alligators bait, and see the razor-sharp teeth of beady-eyed babies.
As if we were in any doubt, The Gator Jumparoo and Up-Close Encounter shows, where keepers show off the power of some giants, demonstrate only too clearly that alligators are not to be messed with.
They don't call Florida the 'Sunshine State' for nothing. Orlando has year-round sun. So for a day in the shade, we head to WonderWorks, an indoor 'edutainment' centre on International Drive, which promisingly offers exploration and learning at the same time.
I feel smug that I am ticking the 'good parent' box, in zones including 'natural disasters' and 'space exploration', where we experience a hurricane and earthquake and take on a glow-in-the-dark rope course.
There are no big rides at WonderWorks, but head to ICON Park, less than a mile way, and you'll find a 400-ft observation wheel, where the far-reaching views stretch to the East coast.
Nights out on holiday can be restrictive with children, but at Old Town Kissimmee we join petrol heads in a gleaming Chevy from across the region for the Saturday night Classic Car Cruise.
Get lucky and you'll see a real rocket launch at Kennedy Space Center Visitor Complex on Merritt Island, just under an hour's drive from Orlando.
We get very lucky indeed, watching a satellite shoot into space. In the centre itself, there are enough exhibits to visit over several days. Walk underneath the suspended 364ft-long Saturn V, the largest rocket ever flown, and you feel very small.
Ella is particularly interested in the Heroes & Legends area, which documents the success of space pioneers. My husband is so impressed with the dramatic recreation of the 1969 Apollo 11 launch from the actual operation room used on the day that he goes back for more.
It was the children who spotted Epic McD, the world's largest entertainment McDonald's on West Sand Lake Road, not far from International Drive. It turns out to be a good find.
As well as a free soft play area, there's an arcade of 50 games with pre-loaded money cards.
Taking children shopping is an endurance test, but at Florida Mall the hands-on Crayola Experience helps a lot. Here we make personalised crayons.
Buying time for grown-up purchases of cut-price sportswear, my husband promises the children we'll later visit the huge M&M store.
Back home, Ollie has an alligator claw keyring from Gatorland, while Ella has a personalised Chevy number plate on her wall.
And no one asks why we didn't do theme parks.
First published in the Daily Mail - February 2020
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