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First class service all round. I’ll definitely be using you again
Tristan did an excellent job for us as always
At Heathrow I was given assistance, and told I would be collected but my flight was missed. Horrible experience but not your fault
Lovely trip. It was no trouble for Arthur to book everything we requested including help at both Heathrow and Tampa and we have recommended DialAFlight to our friends
Excellent and professional throughout No problems whatever. Simply the Best
Once again Nicky came to our rescue when our trip got disrupted - firstly when we had to rearrange an internal flight due to sickness, and secondly when Virgin cancelled our return flight home the day we were due to travel. Brilliant service!
Great service, thank you
Fantastic team, so helpful. Good advice. Flexible.
Slight delay but otherwise everything ran smoothly.
Always excellent and this trip was no exception. Thank you for such great service!
Thank you for making all the arrangements and giving us the peace of mind to know that you were there if anything should go wrong
Seat out booked didn’t work so had to amend before leaving. Other seats were fine.
Fantastic service as always.
Every time we use DialAFlight our whole trip is smooth and never any problems. All the info we need is received on time. Aaron was incredibly helpful and knowledgeable and we’ve recommended him to friends. We shall be booking again with him shortly!
We’ve used DialAFlight for many years and would never consider using anyone else - the service is outstanding.
All the booking and details handled professionally and timely responses to everything, excellent.
As usual - problem free
Excellent experience, no issues, exactly what it says on the tin! Thanks for an amazing holiday
Ivor and his team were amazing. Thank you
Everything worked out fine regarding the flights and car hire; great support throughout.
Our only disappointment was the car rental as we had to wait over an hour to pick up the cars and after a long flight with 5 children that was stressful.
Fantastic as usual!
Billy was absolutely fantastic with keeping us up to date with information about our flights.
I have used them for 15 years
Only thing I would say is there should be more information when a hurricane is coming - we had no guidance from the people in the US on how to deal with hurricane and what you need
Our travel advisor Orlando Spragg goes above and beyond emailing us to make sure we were safe in the run up to hurricane Milton
Tristan always delivers what we need and then some ... so extremely satisfied
We had an issue with Hurricane Helene. You were there out of hours and got us home safely on earlier fights. Thank you. It was a relief to be home.
Thank you for your long distance support, not your fault that the Treasure island was under water, that the rental car was defective and Milton came to call. You were very quick in getting us a flight out of Tampa on Monday evening with BA.
Sadie is the tops
Some of us just don't do theme parks. The last time I went on a rollercoaster (by mistake, thinking it was a scenic water ride), I was green for the rest of the day.
So when my husband suggested we should take the children to Orlando in Florida, we came to a compromise. I would find as many alternative activities for the family to enjoy, on the understanding we would never set foot in a theme park (not one with adrenaline rides anyway). The children, Ella, 11, and Ollie, 8, were sure I would relent once we got there.
While there's nothing particularly scenic about Orlando's main drag - the sprawling International Drive, with its huge shopping malls and eat-as-much-as-you-want buffet restaurants - if you drive south for 30 minutes to the Central Florida Everglades in Kissimmee, the scenery changes completely.
You can whizz through wetlands which stretch in either direction in an airboat at Boggy Creek Airboat Adventures. Out on the water, we see alligators basking in the sun, their heads emerging from the murky depths. The children squeal with delight.
On land, there's a replica Native American village, where we learn about the Jororo Tribe, which once lived on the Kissimmee River, from a local. The children love his body piercings and tattoos.
To get close to the alligators, we head to Gatorland . The wildlife park has been dedicated to 'gators great and small for more than 70 years, and is 20 minutes by car from International Drive.
We goggle at 14ft monsters in the breeding marsh, feed medium-sized alligators bait, and see the razor-sharp teeth of beady-eyed babies.
As if we were in any doubt, The Gator Jumparoo and Up-Close Encounter shows, where keepers show off the power of some giants, demonstrate only too clearly that alligators are not to be messed with.
They don't call Florida the 'Sunshine State' for nothing. Orlando has year-round sun. So for a day in the shade, we head to WonderWorks, an indoor 'edutainment' centre on International Drive, which promisingly offers exploration and learning at the same time.
I feel smug that I am ticking the 'good parent' box, in zones including 'natural disasters' and 'space exploration', where we experience a hurricane and earthquake and take on a glow-in-the-dark rope course.
There are no big rides at WonderWorks, but head to ICON Park, less than a mile way, and you'll find a 400-ft observation wheel, where the far-reaching views stretch to the East coast.
Nights out on holiday can be restrictive with children, but at Old Town Kissimmee we join petrol heads in a gleaming Chevy from across the region for the Saturday night Classic Car Cruise.
Get lucky and you'll see a real rocket launch at Kennedy Space Center Visitor Complex on Merritt Island, just under an hour's drive from Orlando.
We get very lucky indeed, watching a satellite shoot into space. In the centre itself, there are enough exhibits to visit over several days. Walk underneath the suspended 364ft-long Saturn V, the largest rocket ever flown, and you feel very small.
Ella is particularly interested in the Heroes & Legends area, which documents the success of space pioneers. My husband is so impressed with the dramatic recreation of the 1969 Apollo 11 launch from the actual operation room used on the day that he goes back for more.
It was the children who spotted Epic McD, the world's largest entertainment McDonald's on West Sand Lake Road, not far from International Drive. It turns out to be a good find.
As well as a free soft play area, there's an arcade of 50 games with pre-loaded money cards.
Taking children shopping is an endurance test, but at Florida Mall the hands-on Crayola Experience helps a lot. Here we make personalised crayons.
Buying time for grown-up purchases of cut-price sportswear, my husband promises the children we'll later visit the huge M&M store.
Back home, Ollie has an alligator claw keyring from Gatorland, while Ella has a personalised Chevy number plate on her wall.
And no one asks why we didn't do theme parks.
First published in the Daily Mail - February 2020
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