Your calls always answered within 5 rings.
Brilliant as always
Tristan was very helpful in finding the best flights for me and kept me informed about my trip. I have already recommended him to family and friends.
Always use your company when I travel
Jim and Todd always helpful finding the best flights and accommodation. Very knowledgeable
The hotels were in fantastic locations for our plans. The only problem was that the request for a veggie meal on the plane was not passed onto BA.
Great trip, well organised by Leah
Very helpful and friendly, as always.
Well done. Five star service
Brillant as always!
I thought the service provided by Colin was excellent.
Great service and support when my flight to Tampa was cancelled without much notice. DialAFlight quickly managed to re-book my sister and I for the next day. Was advised to claim compensation under EU rules and got the result I wanted. DialAFlight saved me lots of stress. I shall always use your company even for short trips.
Zoe and her team were professional, friendly and well organised as always. I would highly recommend her every time.
I have always found Spencer and his colleagues to be extremely helpful and would certainly book again
You may want to cease offering No 1 Lounge to your customers - it was dreadful! A queue to get in, nowhere to sit and queues at the bar to get soft drinks. Appreciate the kind add on as kept my neurodivergent nephew away from the busy airport but their facilities were pretty lacklustre.
Helpful and kind.
All great, thanks
Fantastic service from Dexter as always!
I have been using DialAFlight for over 20 years and have always been very satisfied with their service and expertise. John Huff is an exceptionally experienced Travel Manager and he has sorted some difficult travel arrangements for us over the years.
Perfect service from Kieran Greenfield.
Harry very helpful - good communication from booking flights and car to contacting us again with emails before our trip - will use again
I thought Jessie Addington was amazing! As I couldn’t decide which flight deal to go with she remained extremely professional and polite and delivered a seamless trip to the US for my son and I. We had a great time.
Many thanks to Noah who again organised our trip wonderfully.
Zoe and her team always give an excellent service, very professional and friendly.
Airline food is still mush even when served with a proper knife and fork. Better choice of food in prison. Bread rolls cooked a week before
Excellent service as always, from initial booking to a courtesy call a couple of days before travel. Would definitely recommend, especially in the current climate. Special shout out to Lloyd.
Would advise anyone who hasn’t been before and is going with children - that Hollywood Studios has only 5 rides and queues can be up to 2hrs long (and food queues up to an hour long on busy days). Meaning a family can pay $850 for a day trip and only do one ride - which happened to us. Aside from shows there are no other activities for kids, not even a playground - just a lot of shops. Worth warning people there is a lot to see but very little to actually ‘do’ so the average 8-10 year old might find it frustrating.
As always our Travel Manager Sadie Stallion did us proud.
Absolutely perfect, booking was a smooth process and everything as promised without any issues. Thank you!
Oli provided me with excellent customer service from the outset. He has a friendly nature and listened to what I wanted and found me a good deal.
Always reliable with great service. Thanks once again
I've always longed to visit the Florida Keys because it sounds so romantic. I'm a huge fan of the 1948 movie Key Largo, which starred Humphrey Bogart and Lauren Bacall. And of course, the area has a strong connection with Ernest Hemingway - the author lived on Key West.
Fans still turn up in Key Largo every October for the annual Humphrey Bogart Film Festival. One highlight is a chance of a cruise on the fully restored African Queen, the original boat from John Huston's 1951 film of the same name starring Bogart and Katharine Hepburn.
Hemingway fans aren't forgotten either. The annual Hemingway Lookalike competition takes place in July at Key West bar Sloppy Joe's. An entire bar full of Hemingway clones sounds slightly frightening but each to their own.
My actor husband Trevor and I had long ago decided we wanted to visit the Keys, but never seemed to get around to it. However, a pleasure deferred is a pleasure intensified.
After our plane touched down in Miami, we rented a car and headed south. It may not look far on the map but from Miami to Key West is around 150 miles - a three-hour drive because the road isn't brilliant.
We were based at Sunset Key Cottages, reached from the Westin Key West Resort and Marina.
At the Westin we were ushered aboard a little ferry and whisked across to the amazing Sunset Key. It was a fabulous away-from-it-all place but had the advantage of the bustling delights of Key West on its doorstep.
NOSTALGIA
We immediately fell in love with Key West and its coloured clapboard houses. For many young Americans, this is a vibrant party town.
Main Street at night is a delight because so much goes on: music pouring from crowded bars and the occasional Hemingway lookalike waiting for his big day!
During the day there are several interesting places to visit. I enjoyed the Little White House, the holiday home of US President Harry Truman, famous for his remark 'the buck stops here'.
It was on his watch that atomic bombs were dropped on Hiroshima and Nagasaki - the responsibility must have been immense. Another unmissable place is the Ernest Hemingway Home and Museum. The writer lived here for ten years during one of his most prolific writing periods. The main attraction here is its 50 six-toed cats.
Hemingway was given a white six-toed cat by a ship's captain, and some of the cats who live in the museum grounds are descendants of that original feline, named Snow White.
There is also a good Tennessee Williams exhibition in Key West - the author had a home here for 34 years. It was in Key West that he is believed to have completed the final draft of A Streetcar Named Desire.
For most of the time, however, we were content to bask in serenity on our 27-acre island, which was a naval base before it was acquired by the Westin. It was a little piece of paradise.
ISLAND PARADISE
One minute we were in Key West, with its tourist bustle and huge cruise ships - the big Disney liners a particular feature - but when we crossed back to our island, all the noise disappeared.
We had an idyllic white-sand beach and azure waters. It was the best five days we've ever had. Sublime. Watching the sun go down is a big event in Key West - everybody stops to watch. And when it got dark we loved looking up at the stars.
After our Key West stay we drove back to Miami. We were staying in Miami Beach, at the very southern end of the resort. We met some really cool people.
One of my great pleasures was swimming in the ocean - so warm and silky. I'm a Liverpudlian and Liverpudlians have a special love for the US - Liverpool used to the main port for travel to America. Our city is where all the Cunarders used to sail from.
If you're staying in Miami, I would recommend dining at the fantastic Seaspice on the Miami River.
They serve what is described as a 'globally inspired menu' featuring a raw bar and dishes ranging from wood-fired casseroles to Dover sole and branzino, a type of seabass. The views over the city and the river are also very special.
A lot of people think that Florida means Disney World or the start of a cruise, but if you're prepared to search a little further you'll discover that there's much, much more.
First published in March 2017
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