Callum went above and beyond for our group - one person with a nut allergy. He informed the airline so that we didn't have to. Will 100% use again
I have always received speedy responses to any enquiries and if my normal consultant isn’t available this is picked up by one of their colleagues. Particularly appreciated the flexibility given during the pandemic and will not look to use anyone else for my longhaul travel.
All worked out perfectly.
Sarah yet again has done us and your company proud
Gordon went above and beyond to arrange our trip
Andrew is amazing
A difficult trip to organise but Julie did so well! Some questions whilst away and again a rapid and reassuring response.
Professional and friendly
Only comment is when landing at new terminal C you have to get a bus with luggage to terminal B where car hire is. Same on way back.
Kelly and Rupert were brilliant from the first phone call to the last email reassuring us about any difficulties we may have with the tropical storm/hurricane. This was very reassuring
Stacey Rayner and her team are the most helpful people in the travel business. I would not use anybody else
Thanks Roy for organising another flight after the original one had been cancelled.
I have used DialAFlight for many years and have no problem in recommending Chris Coulter to anyone
Service all good as usual
Our experience with Matt Power has been fantastic from start to finish. Our holiday was originally booked in 2019 but got postponed due to Covid. Matt sorted everything for us and made things as easy as possible when we re-booked for 2022. Matt was quick to respond to any questions I had and I will definitely book holidays through DialAFlight in the future.
Always a great service and any problems they are only a phone call away! Been using them for over 10 years or more now. Highly recommend DialAFlight with Clark, Orlando and Warren always happy to help. Very competitive prices.
Gatwick was great going out, Orlando and Tampa not helpful and Gatwick on the way back help was non existent
Robert McLean is an absolute diamond as a travel manager and even on our return is continuing to help with a query. I would always choose DialAFlight just based on his helpfulness and great customer service.
Tristan Chatburn was a genius at reorganising our holiday after a disastrous performance by Aer Lingus.
When our flight got cancelled I was straight on to DialAFlight and we got on the next day's flight to Orlando. Many people in the airport were not that lucky as the flights were full at half term but Lucas secured the seats and took care of payment from Air Lingus so we were not even out of pocket. Thank you for all your help!
Very happy with the service. Good communication and helpful with any queries. We would use again.
Excellent customer service from Julie and Sarah. Would definitely book again
Excellent - we had a great stress free holiday. Would definitely book again .
Michelle and Isaac were brilliant and very quick to respond to any questions. It was great to have the itinerary all in one place on the app.
Olivia Holt was fantastic
As always great service from Manny and the team. Always helpful and I recommend Manny to friends and family. He gives outstanding service especially through the pandemic when lots of other agents didn’t.
Arthur was absolutely fantastic - everything he said he would do, he did. Only complaint was Avis extremely poor service
Excellent service from start to finish.
Slightly disappointed to be on a Delta plane on the trans Atlantic flight home rather than Virgin.
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