Natalie was amazing. BA had put us down as no shows but we had checked in so they cancelled our return flights to Florida. It was a special birthday trip so we were desperate. Natalie listened to our plight, got us on the next available flight, and when that got cancelled the following day, contacted us and re-arranged with another airline and when BA tried to transfer us to Heathrow, Natalie got the flight changed back to Gatwick. A true credit to your company
Joe is always my go to helper
I've been booking my flights to Orlando for years with you and always get a 1st class service. Keep up the good work.
Above and beyond expectations
Not your fault that BA were useless there and back but we enjoyed our trip to be with our family …
Took all the headache away from booking myself.
Car rental pick up at Orlando airport was awful. For Dollar and Thrifty the queues were horrendous, most people were complaining and it was a two hour wait. Not what you want after a 9 hr flight.
Always excellent. Thanks to Hayley for all her hard work and advice.
Great communication and prices. Staff are professional, courteous and great to work with
Would not recommend flying with British Airways into Orlando 's new terminal C because you cannot collect your hire car from this terminal. You have to get a shuttle bus to the other terminal to get your hire car where the queues for Thrifty, Dollar and Avis mean a very long wait
Ellis is superb and everything always goes well. Thank you so much
Couldn’t have asked for anything better. Instant replies to my emails when I had any questions or needed help. Thank you, especially Shelley
Great service from William, will definitely use again
Perfect in every way. Thank you, we had a great holiday
Helen is a gem
DialAFlight service was faultless. British Airways in flight food was a disaster. My dog wouldn't have eaten it. Told the "prancing steward " and he didn't even offer an acceptable replacement.
The apartment was advertised as refurbished but it was tired and dated, it was clean and great location
Luke answered all my questions promptly
Very good service. We had some issues with the car hire service but have taken that up with them.
Fabulous personal service from Vinnie as usual, wouldn’t book with anyone else. He makes sure that everything is covered to give us complete confidence. Thanks so much for another great trip!
Lloyd was really good at his job. Very professional and extremely helpful.
Excellent service, as usual. Regular, extremely helpful and consistent contact from Patrick Howe, which took all the stress out of the booking.
Marcus was totally helpful like he always is
Bradley and his team came up trumps yet again. Very pleased.
Great service and nice to have actual phone conversations. Our trip was amazing. The Virgin flights were far better than BA. Car high really good and no annoying extras to pay. Five stars all round.
Jenson is a fantastic ambassador for DialAFlight - we have been using the company for well over 10 years and have never been disappointed. He is very efficient, always returns our calls and more importantly finds us the best holiday deals.
Shane Graham is the ultimate travel adviser, he always provides a great service and is a credit to the company
Our 'go to place' for over fifteen years. See you next time…
Daniel always knows exactly what we need, wouldn't use anyone else
Ash and team so helpful. Especially when my husband had to return urgently to the UK unexpectedly. Ash had a new flight sorted within a few minutes of my email. Unlike if I had booked with BA direct, when I’d have given up waiting for them to reply and would have had to buy another flight - as happened to me when the pandemic struck.
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