The Transat premium economy was excellent - better than Virgin as only 12 seats with one dedicated steward. Highly recommend.
Paul has been superb, highly recommended and in fact he sorted flights for my brother to go to Australia.
Carry on as you do.
Great service, price and follow ups.
Always an easy process booking with DialAFlight. Consistently excellent customer service.
It all went smoothly. Just for info - the food on Air Canada was pretty awful!
Good personal service
Thank you Bruce for being available to answer my queries. Apart from the assisted travel, which was useless and chaotic in Canada and could have been run better in the UK, my trip went well.
Reliably professional and helpful
Chris was brilliant. Very professional and sorted out any queries we had very quickly.
Excellent service from start to finish, same as last time. Wouldn't use a different agent now.
Always very helpful
Keep it up. Great service!
Poor assistance at Toronto. This is the second year I have experienced this - they push you off the plane and then leave you saying it could be up to 2hrs and there's no help at all. For luggage recovery they tell you to use the feepaying staff!
Christiana was very helpful and everything went according to plan. Online check-in worked well
Once again, we had a wonderful holiday, the only problem was that it could have been longer.
Excellent advice on choice of hotels. Airlines worked well. Cruise excellent. All information easily found on app. Thanks again for help in putting together a fabulous holiday, Tom
Needed very last minute flight changes. As always Finn was there to help. Already in the process of booking more flights. Any questions answered and help given 24/7. Highly recommend. Over 10 years and never had an issue.
Excellent service. And a special thanks to Billy Gardner
Start to finish - staff are excellent
As always, every detail was taken care of. Thanks once again. We'll be back!
Chelsea Hotel in Toronto is not great - wouldn’t recommend. Pretty grim reception area, hotel needing a complete refurbishment. The Crowne Plaza at Niagara was excellent. Really nice room and restaurant.
There is always a person to speak to if you need help, not a machine. You are allocated a specific person which is very reassuring as they know what your travel plan is and you don’t have to keep explaining to a new person. I have used DialAFlight for all my trips over the last 5 years. I would fully recommend this firm and already have done to others.
I have already recommended you to friends. Your service is always impeccable. I just wish I could say the same for Air Transat! Pity it’s the only airline that does Toronto to Glasgow direct. But that’s not your problem. Thanks as always.
Marshall is great - very helpful
Conrad has been amazing, he has booked a few holidays for us and also friends and family. No complaints at all.
Many thanks to Vinnie and colleagues for a fantastic holiday. We particularly appreciated the support when BA cancelled a flight and Vinnie put us on another flight quickly, minimising any change to our plans.
Excellent customer service. We really appreciated the follow up prior to our flight with reminders and wishing us a safe and pleasant flight
Very good support with flights and visas
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements Choose from another 43 luxury hotels
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements