Your calls always answered within 5 rings.
Very pleased with our trip although BA were not great. On the way out I checked in 10 minutes after it opened and could not get two seats together. Checking in online they would not issue boarding passes and we had to get to the airport early. The food on the way back was terrible. Films on board were OK but the music choice was all cheapie covers - like some sort of massive cheapo compilation - bizarre. Confirmed my dislike of BA
Great products, great prices, great service. Thank you
The service from Air Canada was appalling and you would do well not to recommend them to ANYONE .
I would not recommend Air Canada as they cancelled our first flight and on our return put us on standby and split us all up even though we bought our seats together. They were very unhelpful
Professional, courteous, expedient and helpful service.
Everything went smoothly
Fantastic service
Not a criticism but please note July 1 is Canada Day so Niagara area is particularly busy. We checked out at 11am but weren’t picked up until 1:45 …pick up could have been earlier even if we spent longer at Toronto airport…which was a great airport in our opinion.
All the staff and especially Shelley go out of their way to organise great holidays. I have booked a few now with DialAFlight and will be booking more
I'll always ask for the same operator. Top service
Canada's rail service proved not to be terribly reliable! Would have been good to have some insight into that and a few Plan Bs. We had a series of hotels booked - all great except one but its website is very misleading.
You were friendly and eager to help.
For your records the Fairmont Royal York is a good hotel but has very loud music in the main area - which detracts from what is otherwise a lovely area. So rather than come back to a haven of peace it has more like a nightclub feel. Most guests we spoke to complained about it - and it was not pleasant for staff either. Very unfortunate but apparently imposed by the owners.
You gave us confidence should anything go wrong you would be there - thank you
Raphael dealt with my booking and everything was absolutely perfect.
Will be using you again soon. Thanks for making things so simple for me
Wayne is an excellent person to deal with. Very polite, helpful, knowledgeable and always gives very good advice and recommendations on hotels and what to see
So reassuring to know there was somebody we could contact if there was a problem - which there was not.
Always a first class service from your excellent organisation and staff
Very prompt and professional service.
Very easy to use, friendly, professional
Excellent service as always
Our flight was cancelled unexpectedly. Airline did not keep us up to date. Contacted DialAFlight emergency out of hours and they were amazing. Sorted it all out for us, which removed all the stress and anxiety in a difficult situation! Thank you, will definitely recommend to family and friends.
Fantastic help, communication and support as always. Many thanks especially to Philippa Wales.
Excellent, the best travel agent!!
Excellent service - highly recommended
It's been a friendly and straightforward process.
Quick service, prompt responses to queries. Would recommend
I found the staff very friendly and helpful. Nothing is too much trouble. Will definitely book with the company again
Perfect in every way.
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