Your calls always answered within 5 rings.
No hitches on the way despite the potential for this to happen. Radisson Blue Hotel in Connaught Place excellent service and very convenient for shopping and restaurants.
Alan White did his usual excellent and very personal job looking after us. My wife needed wheelchair assistance this year. Alan sorted it all out for us. Everything was very slick and went 100% according to plan. Vistara Business class was fine - good value. Not quite as smooth as Etihad or Emirates but perfectly acceptable for a much lower price.
Other than the changes with the flights everything else was great
Amazing customer care
Excellent service
None. Good service
Alfie was very helpful, as usual and ensured all went smoothly
You didn't have to rearrange a flight home for me after a last minute international flight cancellation on this holiday, as you did on the last, but it was so good to know that - far from home - you were there to help me should I find myself stranded. Thank you so much for being there.
Excellent service and they were there for me when I needed assistance. Will definitely use again.
Always had good customer service from Michelle
Flight suggestions worked really well
All perfect!
Everything was handled promptly, professionally and it delivered an experience in India that was everything we hoped for. Great to have a team that were readily available to support us in both the planning and execution! Particular call-out for Brody Letchfield who was our main contact and ensured that, through liaison with Tamarind Global on the ground in India, everything ran smoothly
Connecting flight from Heathrow was delayed because of fog in Delhi, causing us to miss the connection to Goa. Seven hour wait for the next flight.
Great service yet again
Brody once again has provided excellent service and planned our holiday to perfection
Edward Scudder is a star - above and beyond. Quality service
Absolutely seamless holiday to Goa with all the flights booked with Rosie at DialAFlight Thanks again
As always, excellent service especially by Gino. If only BA could learn a thing or two from you about customer service.
Raphael was very helpful throughout the entire process, from initial booking to just before departure
Aiden is great and always most helpful as are all your team!
Thank you for your attentive services
Service was excellent and what we expected
Keep up the good work
Very helpful and was kept in touch by email and message explaining what needed to be done.
Libby could not have been more helpful
We encountered major probelms outside of your control but you did your upmost to help. Thanks
Boris helped us to get the best available flights for our trip and at a competitive rate, thanks. Would definitely use this company again and always recommend
Russell Harrison was extremely helpful and gave us good options for our trip.
Everything went well with flights. Ivor was great with communication and sorting things
As soon as Donald Trump became President, the number of Americans applying to move to Canada went through the roof. And Brexit has even made many Britons think about heading for ‘The Great White North’.
But where in this vast country should you go? I’ve the answer – although I’m biased as my wife is from Ontario and I have travelled extensively through the province and fallen in love with it.
It's enormous (half a million square miles) and home to 40 per cent of Canadians. You need to base yourself in Toronto which, to the average Trump supporter, would be hell on Earth - it has three million inhabitants and more than 160 languages.
The city has changed a lot since I first visited in the mid-1990s. Lots of shiny new apartment blocks have been added to the downtown skyline of the CN Tower and the glorious Gothic Revival of the Royal York Hotel.
But the plus side is that the Lakeshore area is now properly utilised and full of things to do all year round. It’s also where you can pick up a ferry and take the ten-minute ride over to Centre Island.
Toronto’s offshore City Park is ideal for a family day-trip. On the way back, you could pop into the magnificent Roger’s Centre and catch a baseball game. The Toronto Blue Jays are the only Canadian team in Major League Baseball and they're pretty good. Nothing gives a bigger hit of ‘North Americana’ than a ball game, with the wise-cracks of the hot-dog sellers, antics of the energetic furry mascots and maybe even the game itself.
Afterwards, you'll need a good restaurant. My favourite is Byblos, a hip modern take on Lebanese cuisine.
Toronto is a city of villages - discover them on foot. Have breakfast at the Thompson Diner, check out Kensington Market to funk up your wardrobe, visit Chinatown for lunch at Lee Garden.
Come the weekend, Canadians go ‘up North’ to reconnect with their pioneer roots…and drink beer. Most people have a ‘cottage’ somewhere on one of the 30,000 lakes, ranging from a simple hut to vast affairs with helipads and boathouses.
We head for the Muskoka Lakes. Three vast lakes – Muskoka, Rosseau and Joseph – are dotted with hundreds of little wooded islands and connected by locks to form the ultimate summer playground (they freeze over in winter which is pretty fun, too).
If we are going for a short time we stay at the Red Leaves Resort on Rosseau. When we rent a cottage we also get a speedboat and life is spent almost permanently on the water.
We were having a meal with friends in Toronto when they insisted we go to stay in their cottage on Christian Island, on Georgian Bay. They said it was always unlocked and that the water was the clearest in Canada.
We took the rickety passenger ferry over and drove the short distance on a dirt track to Horseshoe Bay. We came to several rows of cottages nestled among birch trees. We found ours and dragged in everything we needed for our stay. It was compact, but incredibly sweet.
The beach was a two-minute walk away, and over the next few days we swam, paddle-boarded, ate simply but well and slept like kings. Life was good.
On the fourth day, we were eating brunch on the deck when a car turned into the driveway. Assuming neighbours were calling in to say hello we waved vigorously. The family exiting the car appeared very confused. They wondered what we were doing in their cottage!
We were in the wrong one. They were all left unlocked and we’d made a stupid mistake. We were mortified. They, being Canadians, were more upset at having to turf us out, although we explained we really did have the correct cottage somewhere nearby in which to stay.
It was so gloriously Canadian. These are good people, possibly the best in the world. We had to almost force our way out of their cottage. And our new friends lined up to wave us goodbye.
We can learn much from this wonderful country. For Trump, Brexit, anything really, there is a solution. Canada – it truly rocks.
First published in the Mail on Sunday - July 2017
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