Your calls always answered within 5 rings.
So good to be able to email them and get prompt helpful replies
Great service - why I've kept using you for almost 10 years
Charlotte is amazing. She went above and beyond to ensure everything went according to plan and checked with me just before we travelled. I truly appreciate her.
I believe it was thanks to your help that I got an upgrade to business class. Thank you so much.
Always use Finn to arrange holidays or just a flight. Gives us peace of mind if we need help as it’s there 24/7.
I asked for a car like my own Landrover Discovery Sport and erroneously thought that covered what I felt were basics such as GPS and cruise control but the Rogue they gave me (with no availability to upgrade) had neither.
Donovan was an excellent agent and made the process go so smoothly.
Seamless as usual
Very much appreciated the out of hours help. Though Carina was unable to sort the issue which was out of her control, she was very helpful, especially considering it was midnight!
We had an excellent holiday and totally seamless travel schedule thanks to Cameron and his brilliant planning and suggestions. Everything was organised perfectly. So thank you very much,
Everything worked perfectly and the advice on the airline was very good.
As expected. Five stars service
Fabulous service throughout. Everything from making an initial enquiry to completing our travels was perfect. A huge shout out to Dylan for his patience as we finalised details. An excellent service, brilliant and timely communication. Will definitely use and recommend DialAFlight.
Dominic always replies and gives me the most up to date information from his honest perspective. I trust his advice. DialAFlight as a company is brilliant. Proud customer for 10 plus years.
Another good trip - thanks Reid.
Perfect trip. Thank you Russell!
I hadn't been on holiday for years so was very nervous booking a trip to Canada. I came upon DialAFlight and spoke to Roger who was so patient, professional and talked me through it all. He kept in touch throughout, making sure we had all the paperwork needed. I would highly recommend DialAFlight 100%.
Very helpful every time I call them. And they always make sure you're all set with a quick phone call a few days before you leave. 5 stars
Always excellent service. I never use anyone else for longhaul
Passenger assistance was a bit sketchy at both ends - at one point I was told I couldn’t accompany my husband (I did!) another time we were left at a lift so I found a wheelchair and took him down to arrivals myself. I am going to write to BA about this as we weren’t the only ones. I know it’s the airport who supplies this service so airlines need to make sure they do it well
Thank you for you expertise and advice as always.
Sean was brilliant. He had been to Canada and recommended many activities which didn't disappoint. I tried to book this trip myself but couldn't find a deal close to it so I wouldn't hesitate to use Sean and this company again. 5 star service.
Our independent trip was converted into a personalised package. Great service again from Jim at DialAFlight.
Wonderful company - everything ran so well. Everything was covered and all paperwork was emailed on time. I rang several times with various questions and I was always put at ease and told to ring any time if I was worried about anything. Would definitely 100% recommend this company!
A great service as usual. You never fail to deliver a professional level of service and support.
Craig’s recommendations were spot on and everything went smoothly
Excellent service. The flights were great and the hire car pickup was easy. Loved the holiday and will be back to book next year with Lloyd
Great service and very helpful throughout my trip too. Thank you!
Excellent service. Flexible, informative, guiding. Very good indeed.
Brilliant trip
As soon as Donald Trump became President, the number of Americans applying to move to Canada went through the roof. And Brexit has even made many Britons think about heading for ‘The Great White North’.
But where in this vast country should you go? I’ve the answer – although I’m biased as my wife is from Ontario and I have travelled extensively through the province and fallen in love with it.
It's enormous (half a million square miles) and home to 40 per cent of Canadians. You need to base yourself in Toronto which, to the average Trump supporter, would be hell on Earth - it has three million inhabitants and more than 160 languages.
The city has changed a lot since I first visited in the mid-1990s. Lots of shiny new apartment blocks have been added to the downtown skyline of the CN Tower and the glorious Gothic Revival of the Royal York Hotel.
But the plus side is that the Lakeshore area is now properly utilised and full of things to do all year round. It’s also where you can pick up a ferry and take the ten-minute ride over to Centre Island.
Toronto’s offshore City Park is ideal for a family day-trip. On the way back, you could pop into the magnificent Roger’s Centre and catch a baseball game. The Toronto Blue Jays are the only Canadian team in Major League Baseball and they're pretty good. Nothing gives a bigger hit of ‘North Americana’ than a ball game, with the wise-cracks of the hot-dog sellers, antics of the energetic furry mascots and maybe even the game itself.
Afterwards, you'll need a good restaurant. My favourite is Byblos, a hip modern take on Lebanese cuisine.
Toronto is a city of villages - discover them on foot. Have breakfast at the Thompson Diner, check out Kensington Market to funk up your wardrobe, visit Chinatown for lunch at Lee Garden.
Come the weekend, Canadians go ‘up North’ to reconnect with their pioneer roots…and drink beer. Most people have a ‘cottage’ somewhere on one of the 30,000 lakes, ranging from a simple hut to vast affairs with helipads and boathouses.
We head for the Muskoka Lakes. Three vast lakes – Muskoka, Rosseau and Joseph – are dotted with hundreds of little wooded islands and connected by locks to form the ultimate summer playground (they freeze over in winter which is pretty fun, too).
If we are going for a short time we stay at the Red Leaves Resort on Rosseau. When we rent a cottage we also get a speedboat and life is spent almost permanently on the water.
We were having a meal with friends in Toronto when they insisted we go to stay in their cottage on Christian Island, on Georgian Bay. They said it was always unlocked and that the water was the clearest in Canada.
We took the rickety passenger ferry over and drove the short distance on a dirt track to Horseshoe Bay. We came to several rows of cottages nestled among birch trees. We found ours and dragged in everything we needed for our stay. It was compact, but incredibly sweet.
The beach was a two-minute walk away, and over the next few days we swam, paddle-boarded, ate simply but well and slept like kings. Life was good.
On the fourth day, we were eating brunch on the deck when a car turned into the driveway. Assuming neighbours were calling in to say hello we waved vigorously. The family exiting the car appeared very confused. They wondered what we were doing in their cottage!
We were in the wrong one. They were all left unlocked and we’d made a stupid mistake. We were mortified. They, being Canadians, were more upset at having to turf us out, although we explained we really did have the correct cottage somewhere nearby in which to stay.
It was so gloriously Canadian. These are good people, possibly the best in the world. We had to almost force our way out of their cottage. And our new friends lined up to wave us goodbye.
We can learn much from this wonderful country. For Trump, Brexit, anything really, there is a solution. Canada – it truly rocks.
First published in the Mail on Sunday - July 2017
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