All was smooth and trouble free

Christine Boyd Visited Calgary | Posted on 09 Jul

Your app was not helpful at all with information on our 2 hour delayed virgin atlantic flight home from Toronto to Heathrow. There as no mention at all of the delay and we had to rely on the airport website. However this may have been because we were unable to check in online (my fault). We received no text or email notification of delay either

Mish Kennaway Visited St John's | Posted on 07 Jul

All went well although I wouldn't recommend the Chelsea Hotel in Toronto. Close to ambulance station so disturbed each night by sirens.

Elizabeth Taylor Visited Vancouver | Posted on 06 Jul | Stayed at Lobstick Lodge

No problems your end - Air Canada is excellent but they need a staff shake up

Daphne Nice Visited Winnipeg | Posted on 05 Jul

You take all the hassle out of the holiday

Kathryn Bainbridge Visited Calgary | Posted on 05 Jul

We had a wonderful time in Colorado and Canada. Sophie managed all our requests perfectly. Thank you!

Anna Flavell Visited Calgary | Posted on 04 Jul | Stayed at Wingate by Wyndham Calgary Airport

Very happy. Only error sending us to wrong terminal at Heathrow

Peter Kaufmann Visited Vancouver | Posted on 03 Jul | Stayed at Black Rock Oceanfront Resort

Philippa was excellent, always available and very helpful

Jayne Angell Visited Vancouver | Posted on 02 Jul

This is the third time I have used you and again the service was excellent. Our flights and car hire were great and a couple of queries before departure were handled quickly.

Lisa Bryant Visited Halifax | Posted on 02 Jul

Everything went to plan

Antony Morrice Visited Calgary | Posted on 01 Jul | Stayed at Ramada Plaza by Wyndham Calgary Downtown

Our travel manager Charlie Miles was very professional, helpful, efficient and friendly

Julia Stevens Visited Vancouver | Posted on 01 Jul

Very helpful every time I call them. And they always make sure you're all set with a quick phone call a few days before you leave. 5 stars

Barrie Skillicorn Visited Toronto | Posted on 01 Jul

Jamie did a great job with the itinerary we wanted and handled Air Canada's cancellation of our first flight segment very well. The hotels he chose for us were in excellent locations and we had very decent rooms

Peter D'Arcy Visited Vancouver | Posted on 30 Jun | Stayed at The Sutton Place Hotel Vancouver

Jed did a great job organising our trip to Canada, with a cruise around Alaska - everything worked very well

Tony Garland Visited Vancouver | Posted on 28 Jun | Stayed at Best Western Plus Sands Hotel

Tony Judge was quick and clear in his communications. Everything went well

Jayraj Negandhi Visited Ottawa | Posted on 28 Jun

Arthur very helpful and informative. Excellent service as always. Thank you

Claire Locker Visited Montreal | Posted on 27 Jun | Stayed at Radisson Blu Hotel London Heathrow

Always excellent service. I never use anyone else for longhaul

Mahesh Maher Visited Toronto | Posted on 26 Jun

As always another seamless holiday

Tracy Skinner Visited Vancouver | Posted on 23 Jun | Stayed at Pan Pacific Vancouver

Detailed feedback will be sent to Jack. Air Canada was excellent.

Robert Stark Visited Vancouver | Posted on 20 Jun

Everything Gavin organised went without a hitch but your Canadian partners didn’t do such a good job (no vouchers until I asked for them and not booked onto the Nanaimo ferry) although this didn’t create a serious problem as the ferry was paid for and half empty.

Jason Waine Visited Victoria | Posted on 20 Jun | Stayed at Wedgewood Hotel & Spa

Passenger assistance was a bit sketchy at both ends - at one point I was told I couldn’t accompany my husband (I did!) another time we were left at a lift so I found a wheelchair and took him down to arrivals myself. I am going to write to BA about this as we weren’t the only ones. I know it’s the airport who supplies this service so airlines need to make sure they do it well

Joseph Hughes Visited Toronto | Posted on 19 Jun

Any concerns you have are quickly dealt with and nothing is too much trouble for the “DialAFlight “ guys. They are 100% helpful and a great company giving peace of mind to your holiday plans

Gillian Darlington Visited Calgary | Posted on 19 Jun

Everything went well even after flight cancelling

Kevin Bishop Visited Winnipeg | Posted on 18 Jun

Thank you for you expertise and advice as always.

Jonathan Gooderham Visited Toronto | Posted on 16 Jun

Everything from DialAFlight was efficient. We had trouble checking in via the app on all flights which was annoying

Elizabeth Bunney Visited Vancouver | Posted on 16 Jun

Brad was brilliant and took a lot of stress out of the experince. He was quick to respond to queries, efficient and helped us to save money on our holiday

Claire Jolliffe Visited Calgary | Posted on 15 Jun

Fantastic service from start to finish

Karen Walton Visited Ottawa | Posted on 15 Jun

Good, responsive, 'on it'. Just the check-in procedure was a mess

Simon Ward Visited Vancouver | Posted on 11 Jun

I cannot speak highly enough about the service. Nothing was too much trouble. I had a quick response each time I needed it. I valued hugely the fact that I could always get someone on the end of a phone and they were always knowledgeable and patient

Christine Bell Visited Montreal | Posted on 11 Jun

Despite last minute changes by the airline the team worked hard to rebuild our holiday

John Harrison Visited Calgary | Posted on 11 Jun | Stayed at Century Plaza Hotel & Spa Vancouver