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Based on 10991 reviews on Trustpilot
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020·7962·9933
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* 0330 calls are included within inclusive minutes package on mobiles, otherwise standard rates apply
020·7962·9933
I have used DialAFlight several times for holidays and flights and the service never wavers. Some companies get you on board and then take you for granted but not DialAFlight.
I would 100% recommend these guys. They are honest, open, quick responding, helpful, funny, professional and always there to pick the phone up as soon as you dial.
I was recommended to DialAFlight by a colleague and have used them ever since. If you want what is verging on a private concierge travel service then no need to look further.
After trawling through no end of websites and visiting a High Street travel agent I came across DialAFlight only to realise that I could have saved myself so much time and effort.
DialAFlight instantly found me a great deal for a flight that left the following morning. The paperwork was sent speedily and we were all booked within just 20 minutes.
As first time user of DialAFlight everything worked very well.
Christopher Ward Visited Malindi| Posted on 24 Jan
I wouldn’t book flights with anyone else. Rupert always responds straight away and is there for any problems. I’ve recommended to many people.
Fi Thompson Visited Nairobi| Posted on 20 Jan
Libby McGarry was wonderful. Efficient, friendly, knowledgeable. Nothing was too much trouble. She is a credit to your company.
Maxine Kemp Visited Nairobi| Posted on 19 Jan
Good customer service, will use again and again.
Cecilia Ndiasenga Visited Nairobi| Posted on 13 Jan
We use DialAFlight for purchase of long haul flights and trust their service and expertise.
Nick Bromfield Visited Nairobi| Posted on 09 Jan
Andrew Akoo, in my view consistently demonstrates and highlights what excellent customer service should and looks like! I always use Dial a Flight!
Cali Ibrahim Visited Nairobi| Posted on 06 Jan
I am always recommending you to my friends and clients too. You have never let me down and it is so good to be able to speak to someone if there are problems - not just online where there is no help
Anthea Graham Visited Mombasa| Posted on 04 Jan
Brilliant, always recommend to others.
Robert Graham Visited Mombasa| Posted on 03 Jan
I was very happy because I called for some help and was answered as soon as possible. I enjoyed the flight going and coming back.
Esther Kimotho Visited Nairobi| Posted on 28 Dec
You have always organised our trip very well.
Nazlin Nathoo Visited Nairobi| Posted on 22 Dec
Boris was amazing - thank you all of the team
Robert McGarry Visited Nairobi| Posted on 06 Dec
Troy was absolutely brilliant. Made everything smooth and easy. Really happy with the service and you will always be my number One choice.
Brian Croucher Visited Nairobi| Posted on 04 Dec
Lovely, caring and professional team.
Surinder Tamne Visited Nairobi| Posted on 29 Nov
Eric outstanding as always
Keith Williams Visited Nairobi| Posted on 24 Nov
Joey and Marco were very professional - all at DialAFlight work as a team.
Alan Balmer Visited Mombasa| Posted on 21 Nov
First rate as ever!
Geoffrey Salt Visited Nairobi| Posted on 16 Nov
Amy was very helpful - thank you
Susan Brown Visited Mombasa| Posted on 14 Nov
Minor issue. Could have had an email re return flights given KQ pilots went on strike.
Dirk Meerstadt Visited Malindi| Posted on 14 Nov
An amazing travel company which despite being clearly very busy still manage to provide the personal touch. We were due to fly back with Kenyan Airlines when they went on strike, at which point we were contacted by George who was ready to do whatever was necessary to help and support us. That is being customer focused at the highest level. The documentation, along with their timely and efficient communication was second to none. A thoroughly decent group of people to do business with. I cannot recommend them highly enough.
Michael Fleming Visited Nairobi| Posted on 11 Nov
Excellent service - especially Hayley.
Jas Arora Visited Nairobi| Posted on 05 Nov
Excellent service - will only use you from now on.
Elizabeth Long Visited Nairobi| Posted on 30 Oct
Bar an issue with us not getting a visa for our flight, Sebastian was fantastic, he kept in contact with us all the way and from the very initial contact, he was great
Margaret Conway Visited Nairobi| Posted on 27 Oct
From DialAFlight point of view things were fine. Kenya Airways decided to change our flights from Mombasa to Nairobi with very little time to catch the connecting flights so not too happy about that.
Lorraine Crosthwaide Visited Nairobi| Posted on 20 Sep
Lily Reeve was fantastic.
Carl Tolley Visited Nairobi| Posted on 12 Sep
We had a relaxed trouble free trip and the tour company was friendly and reliable.
Christine Furniss Visited Nairobi| Posted on 10 Sep
Fergus was efficient, helpful and patient.
Sarah Fryer Visited Nairobi| Posted on 26 Aug
Super service - definitely use again
Alyson Clinkard Visited Nairobi| Posted on 24 Aug
Book all my trips with DialAFlight. Helpful, knowledgeable and flexible
Jo Craddock Visited Nairobi| Posted on 15 Aug
As always, DialAFlight were amazing. Tara in particular went above and beyond to help us get to where we needed for a good price.
Sebastian Stoddart Visited Nairobi| Posted on 13 Aug
Really appreciated the call from Harry just a few days before our departure.
Whether you simply wish to rent a car for a day, or are planning an adventurous
Fly-Drive holiday
, we have a selection of vehicles to suit every need.
For the adventure-seekers, we can easily customise a route to suit your exact requirements or we offer a range of self-guided itineraries where we can book your car and accommodation for you, please call us for advice.
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Who better to help you plan your trip to the UK than people who live and work there? Our head office is in London overlooking Tower Bridge and you can call us for free to discuss your plans.
020·7962·9933
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You may simply want flights and a couple of nights in London. Or a complex itinerary visiting different parts of the UK. If you'd like to tick off a couple of European cities at the same time that's no problem.
Your trip will be customised specially for you.
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