As first time user of DialAFlight everything worked very well.
I wouldn’t book flights with anyone else. Rupert always responds straight away and is there for any problems. I’ve recommended to many people.
Libby McGarry was wonderful. Efficient, friendly, knowledgeable. Nothing was too much trouble. She is a credit to your company.
Good customer service, will use again and again.
We use DialAFlight for purchase of long haul flights and trust their service and expertise.
Andrew Akoo, in my view consistently demonstrates and highlights what excellent customer service should and looks like! I always use Dial a Flight!
I am always recommending you to my friends and clients too. You have never let me down and it is so good to be able to speak to someone if there are problems - not just online where there is no help
Brilliant, always recommend to others.
I was very happy because I called for some help and was answered as soon as possible. I enjoyed the flight going and coming back.
You have always organised our trip very well.
Boris was amazing - thank you all of the team
Troy was absolutely brilliant. Made everything smooth and easy. Really happy with the service and you will always be my number One choice.
Lovely, caring and professional team.
Eric outstanding as always
Joey and Marco were very professional - all at DialAFlight work as a team.
First rate as ever!
Amy was very helpful - thank you
Minor issue. Could have had an email re return flights given KQ pilots went on strike.
An amazing travel company which despite being clearly very busy still manage to provide the personal touch. We were due to fly back with Kenyan Airlines when they went on strike, at which point we were contacted by George who was ready to do whatever was necessary to help and support us. That is being customer focused at the highest level. The documentation, along with their timely and efficient communication was second to none. A thoroughly decent group of people to do business with. I cannot recommend them highly enough.
Excellent service - especially Hayley.
Excellent service - will only use you from now on.
Bar an issue with us not getting a visa for our flight, Sebastian was fantastic, he kept in contact with us all the way and from the very initial contact, he was great
From DialAFlight point of view things were fine. Kenya Airways decided to change our flights from Mombasa to Nairobi with very little time to catch the connecting flights so not too happy about that.
Lily Reeve was fantastic.
We had a relaxed trouble free trip and the tour company was friendly and reliable.
Fergus was efficient, helpful and patient.
Super service - definitely use again
Book all my trips with DialAFlight. Helpful, knowledgeable and flexible
As always, DialAFlight were amazing. Tara in particular went above and beyond to help us get to where we needed for a good price.
1. Mix it up
Safaris work well with kids of all ages, but (especially without a smartphone or a tablet) they can get bored rather quickly these days. So vary up your trip with walks, kids’ activities and even horse rides in between game drives to keep each day feeling new. Poo tracking tends to be a popular choice with the little ones too.
2. Hit the beach
Mix things up even more by adding on a beach trip to your safari for the perfect accompaniment to what can be a busy schedule. Completely unwind and forget about itineraries for a few days to round off your trip somewhere kids can play and parents can relax.
3. Don’t be afraid to pay a little extra
We all like to save money where possible, but some areas of a safari experience are really worth paying that little bit more for. Your guides and vehicles for example, will make or break the highlight of your holiday and a private vehicle will ensure a more comfortable ride along the way.
4. Choose your accommodation wisely
There are many factors that come into play when choosing your camp or lodge, few more important than how suitable they are for kids. For instance, different camps offer different levels of discount for kids, making some of the seemingly more expensive camps actually cheaper for families. It’s also worth considering if you would require a larger family tent, or if you’d prefer a few separate ones.
5. There’s more to it than the Big Five
Plenty of safari-goers end up obsessing over lions and leopards, when there’s so much to enjoy and to learn too! Your guide can point out smaller creatures, plants and insects that can be just as interesting for kids and will help to stave off boredom whilst searching for more elusive animals.
6. Be prepared
There’s little worse than getting up early and setting off at the perfect time of day to be interrupted or to realise you’ve left something at the lodge. So make sure you bring your binoculars (plural – for easier sharing!) and your guide books to tick off what you’ve seen to keep everyone happy. And please make sure everyone’s been to the loo before you leave!
First published in October 2018
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