Based on 11020 reviews on Trustpilot
020·7962·9933
Wonderful service
As first time user of DialAFlight everything worked very well.
I wouldn’t book flights with anyone else. Rupert always responds straight away and is there for any problems. I’ve recommended to many people.
Libby McGarry was wonderful. Efficient, friendly, knowledgeable. Nothing was too much trouble. She is a credit to your company.
Good customer service, will use again and again.
We use DialAFlight for purchase of long haul flights and trust their service and expertise.
Andrew Akoo, in my view consistently demonstrates and highlights what excellent customer service should and looks like! I always use Dial a Flight!
I am always recommending you to my friends and clients too. You have never let me down and it is so good to be able to speak to someone if there are problems - not just online where there is no help
Brilliant, always recommend to others.
I was very happy because I called for some help and was answered as soon as possible. I enjoyed the flight going and coming back.
You have always organised our trip very well.
Boris was amazing - thank you all of the team
Troy was absolutely brilliant. Made everything smooth and easy. Really happy with the service and you will always be my number One choice.
Lovely, caring and professional team.
Eric outstanding as always
Joey and Marco were very professional - all at DialAFlight work as a team.
First rate as ever!
Amy was very helpful - thank you
Minor issue. Could have had an email re return flights given KQ pilots went on strike.
An amazing travel company which despite being clearly very busy still manage to provide the personal touch. We were due to fly back with Kenyan Airlines when they went on strike, at which point we were contacted by George who was ready to do whatever was necessary to help and support us. That is being customer focused at the highest level. The documentation, along with their timely and efficient communication was second to none. A thoroughly decent group of people to do business with. I cannot recommend them highly enough.
Excellent service - especially Hayley.
Excellent service - will only use you from now on.
Bar an issue with us not getting a visa for our flight, Sebastian was fantastic, he kept in contact with us all the way and from the very initial contact, he was great
From DialAFlight point of view things were fine. Kenya Airways decided to change our flights from Mombasa to Nairobi with very little time to catch the connecting flights so not too happy about that.
Lily Reeve was fantastic.
We had a relaxed trouble free trip and the tour company was friendly and reliable.
Fergus was efficient, helpful and patient.
Super service - definitely use again
Book all my trips with DialAFlight. Helpful, knowledgeable and flexible
As always, DialAFlight were amazing. Tara in particular went above and beyond to help us get to where we needed for a good price.
A thrilling safari in the heart of Africa is on the must-do list for many, an essential element being to tick off the Big Five - lion, leopard, buffalo, rhinoceros and elephant. Grab your binoculars and let our experts guide you to the ultimate safari holiday…
Lion : South Africa
The Shamwari Game Reserve, in the Eastern Cape of South Africa, works with the Born Free Foundation and maintains Big Cat Rescue and Education Centres. It’s the mission of Born Free, founded by actress and conservationist Virginia McKenna and late husband Bill Travers, to ‘Keep Wildlife in the Wild’.
Both Shamwari and Born Free protect big cats and many other species and have rescued animals from all over the world. On Shamwari's morning and evening game drives you'll see lions and the rest of the Big Five.
Accommodation is in a choice of individually styled luxury lodges, in glorious settings giving the opportunity to interact with nature in its purest form.
Leopard : Namibia
The Okonjima Nature Reserve, is halfway between the capital Windhoek and renowned Etosha National Park.
As they're nocturnal and well-camouflaged, leopards are the most elusive of the Big Five and you need an expert guide. At the family-run Okonjima, home of conservation charity The AfriCat Foundation, small groups go in rough-terrain vehicles and stay out for as long as it takes to snap your prey.
Staff use radios to share sightings. What looks like a patch of bare scrub can hide a gloriously languid leopard.
Accommodation is in luxury villas with vast picture windows. Guests can sponsor a leopard and receive updates once home.
Rhino : Botswana
Moremi Game Reserve is on the eastern side of the Okavango Delta, where black and white rhinoceros have been introduced under the Botswana Rhino Reintroduction Project. It has seen a zero-tolerance anti-poaching policy result in rhino once again inhabiting areas where they had been virtually extinct.
As well as the Big Five, on Moremi game drives you'll see a wealth of bird species by the lagoons, including the African Fish Eagle, Pel’s Fishing Owl, Crested Crane, Lilac-breasted Roller, Hammer-kop, Ostrich and Sacred Ibis.
Luxurious accommodation is in Belmond Khwai River Lodge, idyllically set at the forest edge with views over the floodplains.
Elephant : Kenya
Samburu Intrepids Lodge is a lush oasis on the banks of the great Uaso Nyiro River in Samburu Game Reserve. Elephants love to play in the water and guests have a front-row seat from their room - with several impromptu shows a day.
The tented luxury camp is at the edge of a forest and cooled by the river breeze. It sits on raised decks overlooking the river, where crocodiles also often lounge by the bank. The jagged peak of distant Mount Kenya is in the background.
On Samburu game drives you'll see the other members of the Big Five.
Buffalo : Kenya
The Porini Mara camp is in the Serengeti-Mara wilderness. Dubbed 'the widow-makers', buffaloes are probably the most deadly of the Big Five and reportedly kill 200 people a year.
Guides explain what to do if a buffalo charges: lie flat, face-down, so they can't gore and toss you on their horns. The ones we found were too busy rutting and sparring to charge. But the sense of danger makes it feel all the more real.
Accommodation is in tents, all with hot showers, flushing loos, comfortable beds and living areas with sofas.
Fine-tuning your trip
All of these wonderful safari options are just a starting point for your African holiday adventure, why not add on hotels before and after a safari or include any additional tours or excursions.
The Africa Bush offers many awe inspiring experiences, it is not all about the Big Five. Some reserves are expanding 'walking safaris', where you get close to nature on foot, such as on a mountain gorilla trek.
The great migration, the annual journey of two million wildebeest from the plains of the Serengeti to the grasslands of the Masai Mara, is an astonishing sight.
And a safari/beach combination is possible, for example, in Kenya or South Africa.
First published in the Mail on Sunday - February 2019
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
What could be better than giving someone the Gift of Travel?
Starting at just £50, with no maximum value, DialAFlght's 'Gift of Travel' vouchers make the perfect present for any occasion or celebration.
And it couldn't be simpler to organise, just contact one of our travel experts today and they will organise a personalised travel voucher to be sent out.
BACK TO TOP
