reviews on Trustpilot
One call. All the answers.
Calls answered LIVE in FIVE seconds
* 0330 calls are included within inclusive minutes package on mobiles, otherwise standard rates apply
I have used DialAFlight several times for holidays and flights and the service never wavers. Some companies get you on board and then take you for granted but not DialAFlight.
I would 100% recommend these guys. They are honest, open, quick responding, helpful, funny, professional and always there to pick the phone up as soon as you dial.
I was recommended to DialAFlight by a colleague and have used them ever since. If you want what is verging on a private concierge travel service then no need to look further.
After trawling through no end of websites and visiting a High Street travel agent I came across DialAFlight only to realise that I could have saved myself so much time and effort.
DialAFlight instantly found me a great deal for a flight that left the following morning. The paperwork was sent speedily and we were all booked within just 20 minutes.
DialAFlight is the UK's
top travel company
What 369 of our customers thought of Kenya...
Excellent customer service
Naila Rashid Visited Mombasa| Posted on 12 Mar
We’ll keep coming back!
Anne Mcmurtry Visited Mombasa| Posted on 05 Mar
Excellent all round service. Well done Matthew
Susan Rainton Visited Mombasa| Posted on 05 Mar
Antony Horsley Visited Mombasa| Posted on 01 Mar
As always DialAFlight gave me exceptional service. I have been using them for 20 odd years and service has been spot on every time. Conrad is fantastic and the fact that the phone is always answered almost instantly by a human is a dream!
Janet Mkwepu Visited Mombasa| Posted on 28 Feb
Thank you Amelia - excellent service as always!
Clare Seccombe Visited Nairobi| Posted on 23 Feb
Jamie was brilliant!
Rachel Atkinson Visited Mombasa| Posted on 20 Feb
Lucy is great. She absolutely listened to our needs and made sure that she met them. Unfortunately the flights both outbound and inbound had issues but that's directly with BA which is what I am now communicating with them about
Sasha Johnston Visited Nairobi| Posted on 19 Feb
Once again provided a terrific service. I felt well informed and in good hands at all times. The app is excellent - complete with very useful currency converter. I am resolved to use DialAFlight for all international travel.
Julia Wells Visited Nairobi| Posted on 18 Feb
Brilliant as usual
Oliver Vaughan Visited Mombasa| Posted on 11 Feb
Already have recommended on numerous occasions
Jean Ellis Visited Nairobi| Posted on 10 Feb
Rose Nzioka Visited Nairobi| Posted on 09 Feb
Perhaps highlight requirement on entry to Kenya for proof of Covid vaccs. It's in your small print, I know, but could be made clearer.
William Edmeades Visited Mombasa| Posted on 08 Feb
You delivered. Oli and your team, thank you.
Monique Wanjui Visited Nairobi| Posted on 07 Feb
Another successful trip ... this time 9 weeks in Mombasa Kenya. Jerry Bushnell is an excellent travel agent, and is always ready to help. I had cause to contact him while I was in Mombasa and received a very prompt response to my query. I only use Dial a Flight for my travel arranements...no need to go anywhere else
Ajoke Magbagbeola Visited Mombasa| Posted on 28 Jan
Robert McGarry Visited Nairobi| Posted on 28 Jan
As first time user of DialAFlight everything worked very well.
Christopher Ward Visited Malindi| Posted on 24 Jan
I wouldn’t book flights with anyone else. Rupert always responds straight away and is there for any problems. I’ve recommended to many people.
Fi Thompson Visited Nairobi| Posted on 20 Jan
Libby McGarry was wonderful. Efficient, friendly, knowledgeable. Nothing was too much trouble. She is a credit to your company.
Maxine Kemp Visited Nairobi| Posted on 19 Jan
Good customer service, will use again and again.
Cecilia Ndiasenga Visited Nairobi| Posted on 13 Jan
We use DialAFlight for purchase of long haul flights and trust their service and expertise.
Nick Bromfield Visited Nairobi| Posted on 09 Jan
Andrew Akoo, in my view consistently demonstrates and highlights what excellent customer service should and looks like! I always use Dial a Flight!
Cali Ibrahim Visited Nairobi| Posted on 06 Jan
I am always recommending you to my friends and clients too. You have never let me down and it is so good to be able to speak to someone if there are problems - not just online where there is no help
Anthea Graham Visited Mombasa| Posted on 04 Jan
Brilliant, always recommend to others.
Robert Graham Visited Mombasa| Posted on 03 Jan
I was very happy because I called for some help and was answered as soon as possible. I enjoyed the flight going and coming back.
Esther Kimotho Visited Nairobi| Posted on 28 Dec
You have always organised our trip very well.
Nazlin Nathoo Visited Nairobi| Posted on 22 Dec
Boris was amazing - thank you all of the team
Robert McGarry Visited Nairobi| Posted on 06 Dec
Troy was absolutely brilliant. Made everything smooth and easy. Really happy with the service and you will always be my number One choice.
WHY 98% OF CUSTOMERS SAY THEY’D BOOK WITH US AGAIN
reviews on Trustpilot
Calls answered LIVE in FIVE seconds
Good old fashioned customer service
Best value for money
Your travel plans automatically updated on the DAF app
24/7 emergency helpline
Triple protection for clients. ABTA, ATOL, Trust Account
Insider knowledge. Access to fares you'll never see
Any Air Miles automatically added
Your bookings help thousands of children learn to read
16 things to do in Kenya
Daphne Sheldrick Elephant Orphanage
Bomas of Kenya
Dinner at the Carnivore Restaurant
Dinner at Nyama Choma Ranch, Safari Park Hotel
Full Day City Tour with Lunch at Carnivore
Half Day Mombasa Tour
Nairobi National Park Safari
Half Day Trip to Kaya Kinondo
La Marina Sunset Cruise
Mombasa City Tour
Fly and Drive
Whether you simply wish to rent a car for a day, or are planning an adventurous
Fly-Drive holiday, we have a selection of vehicles to suit every need.
For the adventure-seekers, we can easily customise a route to suit your exact requirements or we offer a range of self-guided itineraries where we can book your car and accommodation for you, please call us for advice.
SEE ALL CAR RENTAL PRICES
For more inspiration, read what travel writers have to say...
Family Safari Guide
Our top tips for a successful family safari holiday
The Big Five
Our expert guide on where best to find them
Kenya's wonderful wildlife
Following in the footsteps of royals, Jane Bussmann heads for Treetops
Out of Africa
Vanessa Raphaely is captivated by a safari lodge on the site made famous by Redford's classic film
SEE MORE OFFERS
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
98%would book again with DialAFlight
reviews on Trustpilot
Amazing Business Class Fares
Save on First & Business Class
Save on First & Business Class Fares
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
Call us to book
Relax in comfort before you fly
Beat the airport chaos. Swap the crowds for a luxury lounge
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!