Your calls always answered within 5 rings.
Tristan was very helpful in finding the best flights for me and kept me informed about my trip. I have already recommended him to family and friends.
Always use your company when I travel
Jim and Todd always helpful finding the best flights and accommodation. Very knowledgeable
The hotels were in fantastic locations for our plans. The only problem was that the request for a veggie meal on the plane was not passed onto BA.
Great trip, well organised by Leah
Very helpful and friendly, as always.
Well done. Five star service
Brillant as always!
I thought the service provided by Colin was excellent.
Great service and support when my flight to Tampa was cancelled without much notice. DialAFlight quickly managed to re-book my sister and I for the next day. Was advised to claim compensation under EU rules and got the result I wanted. DialAFlight saved me lots of stress. I shall always use your company even for short trips.
Zoe and her team were professional, friendly and well organised as always. I would highly recommend her every time.
I have always found Spencer and his colleagues to be extremely helpful and would certainly book again
You may want to cease offering No 1 Lounge to your customers - it was dreadful! A queue to get in, nowhere to sit and queues at the bar to get soft drinks. Appreciate the kind add on as kept my neurodivergent nephew away from the busy airport but their facilities were pretty lacklustre.
Helpful and kind.
All great, thanks
Fantastic service from Dexter as always!
I have been using DialAFlight for over 20 years and have always been very satisfied with their service and expertise. John Huff is an exceptionally experienced Travel Manager and he has sorted some difficult travel arrangements for us over the years.
Perfect service from Kieran Greenfield.
Harry very helpful - good communication from booking flights and car to contacting us again with emails before our trip - will use again
I thought Jessie Addington was amazing! As I couldn’t decide which flight deal to go with she remained extremely professional and polite and delivered a seamless trip to the US for my son and I. We had a great time.
Many thanks to Noah who again organised our trip wonderfully.
Zoe and her team always give an excellent service, very professional and friendly.
Airline food is still mush even when served with a proper knife and fork. Better choice of food in prison. Bread rolls cooked a week before
Excellent service as always, from initial booking to a courtesy call a couple of days before travel. Would definitely recommend, especially in the current climate. Special shout out to Lloyd.
Would advise anyone who hasn’t been before and is going with children - that Hollywood Studios has only 5 rides and queues can be up to 2hrs long (and food queues up to an hour long on busy days). Meaning a family can pay $850 for a day trip and only do one ride - which happened to us. Aside from shows there are no other activities for kids, not even a playground - just a lot of shops. Worth warning people there is a lot to see but very little to actually ‘do’ so the average 8-10 year old might find it frustrating.
As always our Travel Manager Sadie Stallion did us proud.
Absolutely perfect, booking was a smooth process and everything as promised without any issues. Thank you!
Oli provided me with excellent customer service from the outset. He has a friendly nature and listened to what I wanted and found me a good deal.
Always reliable with great service. Thanks once again
All went very smoothly
Some of us just don't do theme parks. The last time I went on a rollercoaster (by mistake, thinking it was a scenic water ride), I was green for the rest of the day.
So when my husband suggested we should take the children to Orlando in Florida, we came to a compromise. I would find as many alternative activities for the family to enjoy, on the understanding we would never set foot in a theme park (not one with adrenaline rides anyway). The children, Ella, 11, and Ollie, 8, were sure I would relent once we got there.
While there's nothing particularly scenic about Orlando's main drag - the sprawling International Drive, with its huge shopping malls and eat-as-much-as-you-want buffet restaurants - if you drive south for 30 minutes to the Central Florida Everglades in Kissimmee, the scenery changes completely.
You can whizz through wetlands which stretch in either direction in an airboat at Boggy Creek Airboat Adventures. Out on the water, we see alligators basking in the sun, their heads emerging from the murky depths. The children squeal with delight.
On land, there's a replica Native American village, where we learn about the Jororo Tribe, which once lived on the Kissimmee River, from a local. The children love his body piercings and tattoos.
To get close to the alligators, we head to Gatorland . The wildlife park has been dedicated to 'gators great and small for more than 70 years, and is 20 minutes by car from International Drive.
We goggle at 14ft monsters in the breeding marsh, feed medium-sized alligators bait, and see the razor-sharp teeth of beady-eyed babies.
As if we were in any doubt, The Gator Jumparoo and Up-Close Encounter shows, where keepers show off the power of some giants, demonstrate only too clearly that alligators are not to be messed with.
They don't call Florida the 'Sunshine State' for nothing. Orlando has year-round sun. So for a day in the shade, we head to WonderWorks, an indoor 'edutainment' centre on International Drive, which promisingly offers exploration and learning at the same time.
I feel smug that I am ticking the 'good parent' box, in zones including 'natural disasters' and 'space exploration', where we experience a hurricane and earthquake and take on a glow-in-the-dark rope course.
There are no big rides at WonderWorks, but head to ICON Park, less than a mile way, and you'll find a 400-ft observation wheel, where the far-reaching views stretch to the East coast.
Nights out on holiday can be restrictive with children, but at Old Town Kissimmee we join petrol heads in a gleaming Chevy from across the region for the Saturday night Classic Car Cruise.
Get lucky and you'll see a real rocket launch at Kennedy Space Center Visitor Complex on Merritt Island, just under an hour's drive from Orlando.
We get very lucky indeed, watching a satellite shoot into space. In the centre itself, there are enough exhibits to visit over several days. Walk underneath the suspended 364ft-long Saturn V, the largest rocket ever flown, and you feel very small.
Ella is particularly interested in the Heroes & Legends area, which documents the success of space pioneers. My husband is so impressed with the dramatic recreation of the 1969 Apollo 11 launch from the actual operation room used on the day that he goes back for more.
It was the children who spotted Epic McD, the world's largest entertainment McDonald's on West Sand Lake Road, not far from International Drive. It turns out to be a good find.
As well as a free soft play area, there's an arcade of 50 games with pre-loaded money cards.
Taking children shopping is an endurance test, but at Florida Mall the hands-on Crayola Experience helps a lot. Here we make personalised crayons.
Buying time for grown-up purchases of cut-price sportswear, my husband promises the children we'll later visit the huge M&M store.
Back home, Ollie has an alligator claw keyring from Gatorland, while Ella has a personalised Chevy number plate on her wall.
And no one asks why we didn't do theme parks.
First published in the Daily Mail - February 2020
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements