Your calls always answered within 5 rings.
Tristan was very helpful in finding the best flights for me and kept me informed about my trip. I have already recommended him to family and friends.
Always use your company when I travel
Jim and Todd always helpful finding the best flights and accommodation. Very knowledgeable
The hotels were in fantastic locations for our plans. The only problem was that the request for a veggie meal on the plane was not passed onto BA.
Great trip, well organised by Leah
Very helpful and friendly, as always.
Well done. Five star service
Brillant as always!
I thought the service provided by Colin was excellent.
Great service and support when my flight to Tampa was cancelled without much notice. DialAFlight quickly managed to re-book my sister and I for the next day. Was advised to claim compensation under EU rules and got the result I wanted. DialAFlight saved me lots of stress. I shall always use your company even for short trips.
Zoe and her team were professional, friendly and well organised as always. I would highly recommend her every time.
I have always found Spencer and his colleagues to be extremely helpful and would certainly book again
You may want to cease offering No 1 Lounge to your customers - it was dreadful! A queue to get in, nowhere to sit and queues at the bar to get soft drinks. Appreciate the kind add on as kept my neurodivergent nephew away from the busy airport but their facilities were pretty lacklustre.
Helpful and kind.
All great, thanks
Fantastic service from Dexter as always!
I have been using DialAFlight for over 20 years and have always been very satisfied with their service and expertise. John Huff is an exceptionally experienced Travel Manager and he has sorted some difficult travel arrangements for us over the years.
Perfect service from Kieran Greenfield.
Harry very helpful - good communication from booking flights and car to contacting us again with emails before our trip - will use again
I thought Jessie Addington was amazing! As I couldn’t decide which flight deal to go with she remained extremely professional and polite and delivered a seamless trip to the US for my son and I. We had a great time.
Many thanks to Noah who again organised our trip wonderfully.
Zoe and her team always give an excellent service, very professional and friendly.
Airline food is still mush even when served with a proper knife and fork. Better choice of food in prison. Bread rolls cooked a week before
Excellent service as always, from initial booking to a courtesy call a couple of days before travel. Would definitely recommend, especially in the current climate. Special shout out to Lloyd.
Would advise anyone who hasn’t been before and is going with children - that Hollywood Studios has only 5 rides and queues can be up to 2hrs long (and food queues up to an hour long on busy days). Meaning a family can pay $850 for a day trip and only do one ride - which happened to us. Aside from shows there are no other activities for kids, not even a playground - just a lot of shops. Worth warning people there is a lot to see but very little to actually ‘do’ so the average 8-10 year old might find it frustrating.
As always our Travel Manager Sadie Stallion did us proud.
Absolutely perfect, booking was a smooth process and everything as promised without any issues. Thank you!
Oli provided me with excellent customer service from the outset. He has a friendly nature and listened to what I wanted and found me a good deal.
Always reliable with great service. Thanks once again
All went very smoothly
Frankly, I was at the bottom of the learning curve when it came to Tampa. I had heard of the Tampa Bay Buccaneers, the local football team, but that was about it. Most British visitors to Florida make a bee-line for Orlando and Miami.
But the old pecking order is changing fast. That's probably why Virgin Atlantic, scenting a winner, is now offering direct flights to Tampa. Parts of the city are run down; public transport is pretty basic. Tampa has been up, down, up again, down again, like one of the rollercoasters in Busch Gardens, the family theme park to the north of the city centre.
But its overall trajectory is emphatically up. I stayed for three nights at the spanking new JW Marriott hotel, in the heart of Tampa, and had a blast.
The city combines the dynamism of 21st-century America with just a hint of old-fashioned Southern charm. It is quite a cocktail - and Floridians love their cocktails.
All around the sunlit bay, I unearthed parks and museums, terrific bars and restaurants, quirky neighbourhoods and, best of all, a wealth of history.
In its heyday, Tampa was known as Cigar City, thanks to Vicente Ybor, a Spanish born entrepreneur who moved here in the 19th century, bought up swampland, then lured thousands of Cuban migrant workers to join him. Soon Ybor City, as the area became known, was turning out more cigars than anywhere else on the planet. No longer, alas.
But I would not have missed Ybor City for anything. Like Little Italy in New York, or the French Quarter in New Orleans, it encapsulates the American Dream - beautiful but fragile - in perfect miniature.
After disembarking from a rickety old streetcar, I soon found myself in a rabbit warren of scruffy streets, some overrun with chickens, some featuring bars and businesses, both weird and wonderful. 'Save a horse, ride a cowboy,' read one sign. 'The only shop in Tampa where death and dysfunction dance a graceful ballet,' boasted another, with dusty skeletons in the window.
Should I risk it? Or play safe and visit the more sedate-looking J. C. Newman Cigar Factory and Museum? I played safe. I am scared of skeletons.
Newman is not just a world renowned company, but the last operational cigar manufacturer in Tampa. Watching highly skilled workers cut tobacco and hand-roll cigars with such loving care was a revelation.
Vicente Ybor wanted to build a community, not just churn out cigars. The 19th-century migrant workers were well housed, got a good education and, after work, met at a Cuban club, of which a local guide gave me a tour. It was built on a palatial scale, with a ballroom fit for a king.
Lunch beckoned - and what a lunch. The family-run Columbia restaurant has been a fixture in Ybor City since 1905. I have never had Spanish food of this calibre outside of Spain. Unable to decide between the grilled snapper and the shrimp and crabmeat casserole, I had both and was soon whinnying for more. Olé!
If Ybor City evokes Tampa past, Hyde Park Village, across the bay, embodies its future.
It's a substantial urban development, less than ten years old, beside a much older residential area - the sleepy pre-war Tampa of shady streets, rocking chairs on porches and tattered Stars and Stripes fluttering overhead.
There are no rocking chairs in Hyde Park Village because everyone is on the move: joggers, dog walkers, teenagers on electric scooters, friends snatching a coffee before repairing to their laptops. The village has already become a magnet for young people working in the creative industries. They hang out in shared work spaces and, after hours, meet at the sort of bars where everyone knows everyone else and the cocktails flow like water.
Want to watch an arthouse movie in a funky bistro? Here's your chance. Or eat excellent Italian food in stylish surroundings? Look no further than Timpano, another humdinger of a restaurant.
For lovers of museums and galleries, the new Tampa Riverwalk is another must, linking a string of visitor attractions, from the vibrant Tampa Museum of Art to the Henry B. Plant Museum, an oasis of tranquillity.
I had brunch at the nearby Oxford Exchange, a much-loved Tampa institution. Part cafe, part shop, the Exchange is a lovingly crafted shrine to books. They even present your bill discreetly folded into a dusty old novel. Class.
.
On my last morning, I had breakfast in Goody Goody, a retro American diner, then took a mini powerboat out into the bay.
The views were so thrilling that I nearly disturbed a nesting pelican just 50 yards from the general hospital.
My final port of call was Sparkman Wharf. Millennials in shorts and T-shirts sipped craft beer in refurbished shipyard crates, soaked up the sun and yakked about baseball, love and life without a care in the world.
It was hard to drag myself away to catch my plane home.
But isn't that true of all great cities? They leave you wanting more.
First published in the Daily Mail - November 2022
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements