I would like to thank Jack Sulliman for arranging our trip to Madeira. Everything went like clockwork.
Great holiday. All aspects perfect.
Adam Siu is so helpful in sorting out all our trips and ensuring all runs smoothly.
Three happy customers.
Easy booking, always a friendly and personal service
DialAFlight service is fantastic. Kylie Budinger managed some difficult bookings with flight cancellations superbly. I would highly recommend them.
Lots of help from Scott Mayes and follow up calls -great service
Great service. Thank you.
As always, for about 20 years, the service was excellent, friendly and easy to use. Contact is always available, if needed, communications are to the highest degree. Thank you Robbie, Zac and your team.
Recommended villa was superb. Clear instructions throughout.
Highly recommend Sadie and her team
Nice to be able to speak to a person
Thank you Russell, fantastic holiday!
Very pleased with the friendly and professional way you dealt with my enquiry. It's so much better when a person answers the phone instead of a robot. Customers appreciate the personal touch.
I could not be in better hands, than DialAflight. They are simply the Best.
Damian Paterson was excellent - organising everything and will be using again next year
Molly is amazing
Lucy, as always, great service.
Always get professional and friendly people in the team wanting to help. Highly recommended.
Stayed at Dom Pedro Marina hotel Villamoura for few days - my choice - but hotel rooms are small and very dated wouldn’t stay there again. Ashanti villas are outstanding in terms of accommodation standard and excellent cleaning support/cleaning services
Philippa was in regular contact up until our holiday. We had a query whilst we were away so we emailed and got an immediate response. Philippa is lovely, friendly and very efficient.
Another fantastic holiday booked with you. Everything we asked for was successfully booked and transfers ran smoothly. App is very good for keeping an eye on flights and any changes.
Would recommend Lucas every time
All well executed as always
Sean was extremely helpful in every way from start to finish.
Only travel agent worth using
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Everything we asked for. No hassle. Declan is a star
Great service once again.
The Portuguese have a specific word to describe a nostalgic longing for a place, 'saudade', and after visiting Lisbon it’s easy to see why.
It's conveniently close to the UK, it's in the same time zone - and is a hotbed of cutting edge culture and nightlife, exciting architecture, music events and super cuisine including a thriving pop-up restaurant scene.
Music festivals, headed by Nos Alive in July, rival Glastonbury and Reading.
At Nos Alive, one arena is dedicated to Fado, the melancholy music that originated in Lisbon in the 1820s and is making a big comeback. The festival shows how high Lisbon sits on the 'cool' scale, with a huge buzz in the city’s arts and design sectors.
Lisbon has helped fund many free music and arts events in troubled neighbourhoods to bring investment to the areas and the city is reaping the rewards.
A prime example of the success of this policy is an inner-city area called Mouraria, which used to be the old red light district but is now one of the city's trendiest locations and a magnet for visitors.
It has some of the most beautiful tiled buildings in Lisbon and is one of the top foodie hangouts.
WHERE TO GO
For global cuisine, head to the food market in Martim Moniz Square, or ask the advice of locals about many of the little-known restaurants - some in seemingly private kitchens.
There are also plenty of pop-up events run by Elisa Sartor and Valentina Toscano of Mani In Pasta, who also introduced us to the famous Portuguese custard tart.
The original tarts can be found at the Pastéis de Belém in the Belém area, but for an equally delicious treat in a more central location, try the Confeitaria Nacional shop at Praça da Figueira, which was built in 1829 and still contains its original interior. The pastries are a breakfast delicacy - copy the locals by sprinkling the tart with cinnamon or icing sugar.
From Praça da Figueira, a short Metro ride takes you to a jewel in the Lisbon crown - the indoor Time Out Food Market, which houses artisan food and drink stalls run by some of the biggest bars and restaurants in the city.
Visitors can choose from a number of culinary delights, including steak, sushi, dim sum, local cheese and charcuterie. I opted for a salmon, cuttlefish, tomato and seaweed burger in a cuttlefish ink bun that was absolutely delicious.
There are plenty of places for a more upmarket meal too, including the Bica Do Sapato restaurant, co-owned by Holly-wood A-Listers Catherine Deneuve and John Malkovich, and the hotel Tivoli, which features the Brasserie Flo, a grand 1920s-style dining room serving French food.
I indulged in some local oysters, followed by the most delectable prawn and asparagus risotto I have ever eaten and a salted cod with chorizo crumble.
Upstairs at the Terraço restaurant, diners get one of the best views of Lisbon. Later, we enjoyed a drink at the Sky Bar, a terrace with panoramic views.
Thanks to its hilly nature, Lisbon is famous for its terraces and visitors are spoilt for choice when it comes to verandas with a view that serve food.
People looking for a more modern and relaxed vibe should head to the Memmo Alfama though, a boutique hotel in the Alfama area that is built into the medieval walls of the city. Just a stone’s throw from the hotel is the Clube do Fado in Alfama, widely considered to be the best bar to hear Fado music.
The quaint streets of the historic Barrio Alto area come alive at night, with traditional and modern restaurants, Fado houses and lively bars staying open well into the night.
Lisbon is well-known for its extremely photogenic tiled facades. In some neighbourhoods almost every home is covered in the ceramics, splashing entire streets with rainbow colours.
Nowhere is this more evident than at Pestana Palace, a five-star hotel in a restored 19th century palace with views over the Tagus. The grand reception rooms boast fresco ceilings and decorative furniture.
On top of all this there are beaches less than an hour away from the centre and guaranteed good weather – the city with everything.
First published in the Mail on Sunday - May 2018
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