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Sarah Hole and her team are fantastic! I so recommend them. They give you confidence
Amelia Beecham looked after our recent Portugal trip. She also booked my Toronto trip earlier in the year. Both trips were fantastic. Accommodation was brilliant. Everything ran smoothly. Amelia was superb!
Brilliant hotel
As ever Elizabeth was excellent and the service we received from DialAFlight was spot on. Thank you.....
Absolutely perfect holiday, thank you!
Very good communication
Very happy as usual.
Thank you to Ben and his colleague -everything was booked and looked after with 100% confidence. Portugal was fabulous and we had a great time
Contrary to all the scaremongering, our flights to and from Portugal from Bristol were effortless - queues minimal, staff polite.
Stacey, who handled all our flights and accommodation couldn’t be more helpful. Felt confident travelling with all the information given.
My return flight was cancelled by BA and the staff at DialAFlight took control and sorted everything out for me. Couldn’t recommend them enough
Philipa especially was so helpful. I will definitely use DialAFlight again and have recommended you to friends.
Special assistance was excellent - flights both ways on time. Good service all round
All great - brilliant service
Everything was amazing - I loved Portugal and the hotels we stayed in. Thank you Robert for suggesting Cascais - I could live there
Great experience again, keep it up
Flights all on time. Airports a nightmare. Thank you Colin. Must fly at a quieter time next time.
Nicky was her usual excellent self
Everything worked out fine.
Slight problem with hotel transfer on arrival otherwise everything worked like clockwork
We have used you quite a few times now and shall certainly use you again. Have always had excellent service.
Kirsty, we love dealing with you and the team. Thanks for looking after us.
Perfect - we had an amazing holiday. Thanks
Tara McConnell from DialAFlight, was extremely helpful. She listened to what we required from our holiday and delivered, at a competitive price. We have used the company before, and found Tara extremely approachable and responsive to our many questions. We are using them again for our next trip to Brisbane this year, and have no hesitation in recommending Tara and DialAFlight .
Although this booking was flight only I received the same level of excellent service and attention to detail that I receive when I've booked holiday packages. We later added an overnight airport hotel before our early flights and received an excellent rate better than the web
Howard is the best!
DialAFlight is second to none .. we always use them because we can rely on them helping us whenever it’s needed and they always come up trumps. We have been dealing with Mason who is amazing
Great service - you have a designated operator who is always helpful. The app is really good with helpful information and immediate flight info. With a couple of trips booked it was all in one place.
First class support
Thanks to Zoe - fabulous service!
You'll know the feeling. You wake in a luxurious hotel room, look around, and you could be anywhere. So many look the same but until you venture outside it's often hard to know where you are.
But in Portugal or Spain you can avoid this danger by staying in magnificent pousadas and paradores - partly state-owned castles, palaces, monasteries and mansions offering unique but affordable accommodation with a huge helping of antique style and historic class.
On the way down to breakfast you're likely to come face-to-face with a full suit of armour, pass through ancient cloisters and along ramparts and corridors wide enough to take a coach and horses.
I had already experienced the splendour of the Spanish paradores, but this time I was including Portugal where the pousadas - different name, same concept - cast a similar spell. I travelled around the beautiful Douro Valley and in and out of Porto staying in a 12th century monastery, several palaces and a couple of extraordinary mansions.
They've all been cleverly converted and renovated to provide top class accommodation while retaining their historic charm.
There are many different routes you can take where you stay exclusively at pousadas and paradores. DialAFlight can provide you with all the details necessary and make the arrangements for an unforgettable trip.
I began at a castle near the Spanish border - the Parador de Monterrei, on a hilltop overlooking the town of Verin. It has only 12 rooms but each has a wow factor with views across a lovely valley into Portugal. Strolling around the ramparts before dinner was delightful.
Over the border and next stop was the pousada Barao de Forrester at Alijo - a stately mansion in the heart of town and a great base for seeing the Douro, the 'River of Gold', visiting the famous port and wine estates and stopping at delightful towns such as Pinhao and Lamego.
Next, the majestic Santa Marinha pousada looms large over the lovely city of Guimaraes. From reception to my suite, overlooking the city, took me via stone stairs, hushed cloisters, grand panelled rooms and vast corridors. Meals were taken in an expansive monks' refectory. The gardens and lake were a joy.
From Guimaraes I headed north past Porto to the Pousada Monte de Santa Luzia, above the ocean-side city of Viana do Castelo. From my balcony I looked down on planes taking off from the local airport and watched waves crashing on the rugged Atlantic coast.
I didn't think it could get grander than this, but then I hadn't experienced the Palacio do Freixo, a beautiful pousada on the banks of the Douro and a short walk from the old town of Porto. Built around 1742, the Freixo Palace is a remarkable example of baroque architecture and when you're not walking around marvelling at the place, you can relax in the superb spa or swim in the indoor/outdoor infinity pool.
My next, pousada de Viseu, was an imposing 19th century building, with rooftop statues of Faith, Hope and Charity. It started life as a convent then became a hospital but now the old infirmary and mortuary have given way to a slick spa, roomy restaurant and covered courtyard. The polished cherry wood interiors add extra gloss.
I drove on to the walled city of Braganza, set in rugged countryside, and the stylish, modern pousada Sao Bartolomeu. It's handily placed for walks around the old town and picturesque ravine. The elegant rooms have balconies overlooking a beautiful medieval castle.
My last night was back across the border in Spain, at the Parador de Cervera de Pisuerga in the foothills of the Picos de Europa mountains. It stands in the Fuentes Carrionas Nature Reserve and has a hunting lodge feel, with stone fireplaces and wood panelling. Here I encountered the first snows of winter, making my stay even more magical.
Most towns of interest in Portugal and Spain have a pousada or parador nearby. Fly out, pick up a hire car - and stay somewhere memorable every night.
First published in February 2019
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