Your calls always answered within 5 rings.
I was surprised that we made a stop in the DRC en route from Nairobi to Ndola. I would want to avoid that on a future trip but it wasn’t a problem on this occasion. Loved the App for doing check in and being able to see all flights in one place. Many thanks for all of your help. Will definitely use DialAFlight again.
Everything went well. With your company I always travel with peace of mind that if things do not go well I have you to help - as has happened before. Thank you, you will always be my travel partner.
BA's holding area for passengers needing assistance must be upgraded and must be made rodent free. it was quite disturbing seeing rodents running around on the floor and under the furnishing. No bottled water was provided while passengers waited in the holding area, when the flight was delayed.
Huge thanks to Zoe Lane who went above and beyond yet again. I’m so pleased I deal with DialAFlight as her service is of the highest quality.
Wonderful trouble-free holiday arranged by Sarah. We have used your company many times and will continue to use you.
Thank you Glen - everything ran smoothly
All went well. We were kept informed and there were no problems
Only suggestion is to have a WhatsApp or chat to communicate with DialAFlight especially during out of office hours in case client has no roaming access.
Not sure we would opt to fly with Qatar again - not what it used to be. It just didn’t have that professional / customer service edge over other airlines that it used to. DialAFlight 10/10 as always!
Really good communication from arranging the trip to completion
Great service from Donovan as per usual
Theo was a star. It was really reassuring that he was in the background on what was anything but a straightforward trip.
Thank you for a great service - always on the end of the phone when we had a query and able to help.
Lucy McNab was excellent!
Staff in the lounge and onboard were friendly and helpful
Helpful and efficient as always! Many thanks.
Really appreciated the call the day before we left to ensure we had all docs and reminding us to check-in. Thank you!
Stacey Rayner is a Rock Star !
We trust DialAFlight always - and staff so friendly polite and efficient - well done
Amazing holiday to South Africa and the service from DialAFlight was first class. Flights and hotel were perfect.
It would have been very helpful to have had the literature given at the "meet & greet" on arrival in Windhoek a month before departure to familiarise with routes between accommodation.
Thank you for your help with this booking
Excellent service as always
Always select a great hotel and good flight options. Fantastic service!
Always use DAF - have done for 20 years - that says how pleased we are.
Alfie was an amazing holiday organiser. Very helpful and found me the best venues. I really enjoyed my holiday.
I was very happy with the service provided by DialAFlight and would recommend them to family and friends
Kieran and team are amazing
Everything went smoothly and to plan. Another excellent trip thanks to DialAFlight
Good to include baggage allowance in the DialAFlight app rather than a link to the airline site…particularly for smaller airlines where this info isn’t easy to access nor correlate with the flight booked
The most famous of Portugal's Atlantic islands, Madeira is a gardener's heaven. Perched on windowsills or on steps up to the doors of even the tiniest houses, flowers are a constant welcome to visitors.
The semi-tropical climate means you are as likely to see an African flame tree, a jacaranda or a popcorn bush as a lupin or hollyhock. I was guided by landscape architect Dr Gerald Luckhurst, author of The Gardens Of Madeira.
Here is his pick of the bunch…
Belmond Reid's Palace Hotel
This is Madeira's most iconic landmark and Gerald helped design its peaceful and soothing gardens. Paved with pebbles, the terraced garden was the vision of hotel founder William Reid.
'I used to think cacti and succulents were something small boys collected – but since working in this climate, I have realised what beautiful forms they have,' says Gerald, showing me a crown of thorns set off by towering agapanthus.
Quinta da Boa Vista
High above red tiled roofs, a green door in a crumbly wall transports us into Madeira's orchid farm.
Originally a vegetable and then a flower farm, Boa Vista is run by Patrick Garton, whose late father, Group Captain Cecil Garton OBE, was British Consul in Madeira and founded the orchid garden in the Sixties.
Long staircases with Spanish moss and steep paths flanked by hibiscus lead to glasshouses, where rare orchids bloom.
Botanical Garden
Behind tall, iron gates in a faded ochre wall lies a handsome old mansion, a late 19th-century cream house with dark-green shutters – today home to a natural history museum.
The garden is divided into five parts and is known for its formal mosaiculture, or carpet bedding, an ornate purple and green patchwork with views over the city of Funchal.
Monte Palace Tropical Garden
This lofty garden is reached by cable car. It plummets from a Gothic structure housing African sculpture and an impressive gem and mineral collection. Archways, rails, bridges and pagodas are a vibrant Chinese red, accentuating the lush green around them. Waterfalls tumble into pools and lakes.
Palheiro Gardens
These best represent Madeira's flamboyant soul. They are mainly the work of the Blandy family, who bought the estate in 1885 from the Count of Carvahal.
They were neglected until the Eighties, when Mildred Blandy's Swedish daughter-in-law Christina re-invigorated them. 'Christina likes serendipity, rather than colour plans,' explains Gerald as we walk amid jasmine, calendula, birds of paradise, azaleas, camellias, pansies, dahlias, foxgloves and roses.
First published in the Daily Mail - October 2016
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