Your calls always answered within 5 rings.
Business class lounge at Zurich was difficult to find - a map of where lounges are would be helpful as airports are now so large
Have used DialAFlight for many years and the service has always been excellent, never any problems. Highly recommend them.
Everything you arranged was First class! I thank you all very very much! However I was disappointed with Air Canada. The 737 flights to and from Halifax were full. Only one toilet for Economy, so a constant queue during whole journey.
Always helpful and positive service. I trust you with all my transatlantic flights.
Another great service from you and all went exactly as planned - many thanks once again
Lee was very helpful. If we had any queries, he returned my calls immediately. The trip went like clockwork. Thanks for all your help
So reassuring knowing that there is someone who actually answers the phone. For us a million times better than trying to book for ourselves
Absolutely everything went like clockwork. It was our first time using DialAFlight and the service and professionalism was first class. I will definitely be using the company again.
Thank you very much for excellent service and support when required. I will definitely be using your service again for our next trip
So much easier to deal with a real person who is also friendly, efficient and knowledgeable
Despite the cancelled flight because of the strike by Air Canada, DialAFlight staff did all they could to keep me updated and rearranged my flight for me. Was reassuring to be able to speak in person to someone.
Great service and all went to plan
Finn was top class as usual
Used DialAFlight a few times and always happy with the service. Slight negative this time as hotel in NYC we had booked with DAF charged us extra for each night.
Ashley has been organising my travel for a few years and everything always goes smoothly!
Jay, my travel coordinator was professional and helpful throughout
Love the fact you are always on the end of the phone. Gives me confidence to go away.
All the travel arrangements worked out fine and the hotels were good. Thanks for excellent service once again.
Grant did an excellent job in helping us to plan our holiday in Canada. He gave us advice and suggestions and nothing was too much trouble. The app was extremely useful and knowing that help was available 24/7 was extremely reassuring.
The return flight from Vancouver to Toronto was a disaster with no meals on offer and arrived late after nearly crashing and being stuck at the end of the runway for what seemed like an hour
Professional and relevant
Kirsty was extremely helpful
Excellent service as always.
Had a few issues re second driver which did not show on their system. We showed them our documents and they honoured it but said in future we should add second driver when collecting the car.
As always, you guys arranged my multi-flight holiday in Canada easily and seamlessly. But what was far above any expectation was how Elliot got me the last and only flight from Munich (also organising the flight from Heathrow to get there) immediately after the Air Canada strike was announced. Thanks to DialAFlight, I was able to enjoy my entire day-to-day schedule of visits across the whole month of my holiday.
Many thanks to Bradley for all his work. First class service
On reflection a direct flight to Calgary from Heathrow would have been a better choice. While the tours were very well organised most were 10 hours or more, so a day's rest between trips is needed as we are not as young as we used to be.
When we needed help after our return flight was cancelled Amelia responded to my email and sorted everything out straight away, resolving a very stressful situation. We couldn't have asked for more, thank you!
We were totally happy with the care and attention to every detail. We would especially like to thank Tristan for all his help.
I was so pleased that you called to find out if there was anything I needed - it was very good of you
Suits may have waved goodbye to its stars Meghan Markle and Patrick J. Adams, but the number of visitors to Toronto, where the TV drama series is filmed, has never been higher.
It's not hard to see why; the city is home to Canada's tallest skyscraper, the CN Tower, and biggest museum. And long before Suits, it was the backdrop to countless blockbusters. But if you just have 48 hours, here are the essential things to see…
Day One Morning:
Take a walking tour with Culinary Adventure Company to the Old Town and St Lawrence Market. You'll hear all about the history behind the 'haunted ballroom' of the King Edward Hotel, and see landmarks such as the Flatiron Building and the Cathedral Church of St James.
The tour finishes with a visit to the St Lawrence Market, where you'll try snacks from Toronto's best-loved vendors for lunch. A Toronto speciality is the peameal-bacon sandwich (a type of back bacon rolled in cornmeal) from Carousel Bakery. And you'll want to pick up a couple of jars of Kozlik's mustard - their maple syrup version is divine.
It's worth walking further east to the Distillery District, a trendy enclave of artists' studios, restaurants and shops, and featuring a weird spider sculpture.
Afternoon:
Trek west to explore the city centre and track down filming locations for Suits. Fans will recognise Bay Adelaide Centre as the fictional offices of Specter-Litt. Bymark restaurant was the scene of several dinner dates.
Numerous meetings took place in hotel lobbies, including the Fairmont Royal York and the Ritz-Carlton.
The enormous Union Station handles some 300,000 passengers a day - and features Roman columns and Guastavino tiled ceilings that accentuate the Beaux-Arts building. You can enter PATH, the walkway that connects almost every building in the city centre. The mainly underground footpath is furnished with shops and restaurants so you never have to walk outside in the bitterly cold winter months. Go to Richmond Station restaurant for a casual dinner - the locals swear by their burgers.
Day Two Morning:
Begin at the Bloor Street Culture Corridor, where there are 20 museums and galleries.
The Royal Ontario Museum is the biggest in Canada. Its eye-catching exterior - a deconstructionist creation known as the Michael Lee-Chin Crystal - makes it hard to miss, but it's the Rotunda inside that you have to see.
More than a million squares of Venetian glass are used for the mosaic ceiling that's as impressive as any from the Byzantine era.
Afternoon:
Venture north to Midtown, where you'll find Casa Loma. The palatial mansion, once the biggest private residence in Canada, was so lavish it ruined its original owner, Sir Henry Pellatt. The millionaire financier spent so much on its construction he was eventually declared bankrupt. By the time he died, he was living in the modest bungalow of his former chauffeur.
But the building now houses an extraordinary museum and is one of the best known filming locations in the city, featuring in movies such as X-Men and Scott Pilgrim vs The World.
We dine at Actinolite,in Ossington Avenue, one of Canada's best restaurants.
Stop off in New York:
Just one hour forty minutes away by flight, New York is a great destination to visit before or after your time in Toronto. Check out one of New York’s hottest new hotels in the heart of Manhattan, striking and stylish Made will bowl you over with its chic airy rooms, says James Murphy.
The bar in the lobby, with low-slung leather couches has the look of a smart living room - they want you to feel right at home. And there’s greenery, with oodles of pot plants and hanging baskets everywhere.
The bedrooms have bright wood panelling and very hipster unadorned concrete ceilings.
In the basement is the acclaimed restaurant Ferris and up on the roof is Good Behavior, a bar seemingly designed for quite the opposite, with two balconies, a 22ft curved glass wall and a cute little tiki bar. The bartender mixes a punchy tequila cocktail called a ‘Dirty Finery’.
As the setting sun turns the neighbour-ing Empire State Building to gold I order a second cocktail, happy to consider myself a Made man.
First published in the Mail Online - October 2018
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