Your calls always answered within 5 rings.
Amazing service as always, thank you so much
Really helpful staff - highly recommend
All good!
We had a wonderful holiday. Flights, connections, trips and transfers went to plan. Accommodation exceeded expectations
Helped with work around due to flight disruption in the Middle East. Sensible advice given during this process.
Great holiday as usual. Thank you for planning, Kylie.
Another excellent experience from start to finish. Thank you Finley!
Trevor was superb - he got us extra leg room for both flights to and from Vietnam and the hotel he booked for us in Hanoi was amazing with a rooftop bar and in a very good location
Always use Gavin - very efficient no problems
Very flexible and accommodating when we wanted to change things. Very open with pricing which enabled us to save on some hotels and domestic flights. Wouldn’t hesitate to recommend and use again.
Owen was fantastic and listened to what we wanted and adjusted the itinerary accordingly. He was available when we experienced a problem which was quickly sorted. It felt comfortable knowing there was someone there to help if anything went wrong which is essential in today’s ever changing world
Helpful guidance
We originally had a flight booked via the Middle East and DialAFlight arranged another flight. The information and checking in before the flight was great and eased our nerves knowing DialAFlight was only a call away and there to support us.
Maybe a message before the return flight would be nice with a reminder to check in. But not an issue.
Have used DialAFlight a lot over last few years
All great! 5 stars
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As always Michelle and her team are amazing
As always a fantastic service
Jason delivers every time. Super efficient and we are recommending DialAflight to everyone. So great to be using your wonderful company for what seems like 10 years or so. Competitive, great attention to detail, efficient, and friendly. Super happy clients here!
Says what it does on the tin
Another successful holiday through DialAFlight!
We thank Niall and the team so much for their help and advice to get us home from Asia as he did during the problems recently.
Well done in handling our booking considering the Middle East conflict
We had a spectacular trip to Vietnam and Cambodia - thanks to Adrian for all his help and advice.
I've used Tristan for over 20 years and recommended a number of people to him. We had an amazing holiday, thank you
From the day I called for a quotation right through to the holiday expertly arranged by Fraser Gillespie, we were most impressed with the excellent service. He went the extra mile by calling to check all was ok before we departed, and even kept in touch when we had one or two questions during our trip!
Louise, who arranged our trip, was superb. We joined a ‘small group’ tour in Hanoi and found we were the only people on the tour (apparently February is the quiet time of the year). The hotels were all very good quality, 4 and 5 star but my friend and I are in our 70’s and after a few days we were shattered. You should perhaps, advise prospective clients of how tiring it can be. Looking back on the trip I appreciate how much we saw of Vietnam, its amazing scenery, people and cuisine and how much we enjoyed the whole experience. Perhaps a little less each day at a more leisurely pace might have been better but, who knows which of the wonderful experiences I would have missed!
The exo transfers were excellent. Always on time and good communication. Hotels were fabulous too. Only thing to make it better were few issues with the planning of timings but luckily I read through well and identified before we left.
Thank you so much to Mathew Price and his team for organising everything and for being on the end of the line at all times whether needed of not. Great service.
In hindsight, spending my first afternoon in Vietnam pounding the busy city streets, visiting every incense-filled pagoda and finishing at the heaving Ben Thanh market in Ho Chi Minh City was a baptism by fire on my first day.
I can’t deny it was a relief when I returned, footsore and weary, to my hotel, the Park Hyatt Saigon - an oasis in that buzzing city.
Huge bouquets of flowers and dazzling chandeliers greeted me in the cool lobby while the luxurious French colonial style rooms featured delightful white wooden shutters and a superbly soft carpet tastefully decorated with a bird motif.
When I woke next morning in the vast and very comfortable bed and delightfully appointed and furnished room I found the whole place exuded relaxation – a feeling that was ramped up when a tiny Vietnamese woman arrived for my massage. She used her knees, elbows and hands to pummel my back. It really was an excellent massage, vigorous but highly relaxing and diffusing knots of tension I hadn't realised I had.
Dinner at the Park Hyatt proved mouthwatering, with salmon tartare, pomello salad, pork with prawn crackers and bread with anchovy tapenade. This was followed by succulent Australian wagyu steak, with puréed potatoes, sweetcorn and asparagus.
Breakfast was also divine and I couldn’t get enough of the buttery croissants and yoghurt with figs.
When the time came to haul myself away from the luxury of the Park Hyatt, and bid farewell to Ho Chi Minh City, I made my way south to the Mekong Delta - a vast maze of rivers, swamps and rice paddies.
I stayed in the city of Can Tho where an absolute must is the floating market which sees traders take to their boats and sell their wares from the middle of the river.
Huge mountains of melons, pineapples and gourds filled the boats while sellers cried out to anyone passing by what they had to offer. Others busied themselves with weighing the fruit or sprucing up their boat with a fresh lick of paint. Some stall holders simply lazed aboard their vessel, gossiping with friends.
The Victoria Can Tho Resort organised the morning’s river tour. Just like the Park Hyatt this hotel was decorated in a colonial style. A bowl of exotic fruits welcomed me upon my arrival, many of which I couldn’t begin to name.
The room looked onto the huge swimming pool in the courtyard below, the fourth ‘wall’ of which was lined with towering palm trees, providing privacy from the gardens and river beyond.
If it’s real escapism you’re after in Vietnam, the island of Phu Quoc is where you want to be – and it’s just a very quick plane ride away.
It boasts breathtaking white sand beaches, a wonderfully temperate sea and dense, tropical jungle – not to mention its world-famous fish sauce.
It’s no wonder that many an A list celebrity including Brad Pitt and Angelina Jolie have been drawn to the island’s serene and sparkling shores which offer privacy from the outside world.
I stayed at the divine La Veranda which is right on the sea-front. It feels secluded and peaceful in the resort itself, but venture onto the beach and you'll see bars and eateries up and down the sands blaring out music and attracting relaxed backpackers cradling tumblers of beer, the water lapping at their toes.
La Veranda’s delightful terrace, shaded by palm trees, offered a brilliant view of the picture-postcard seascape, while at night waiters brought out huge flaming torches to light up the restaurant tables set out on the sand.
Before dinner I took a swim in the blue, blue sea and was delighted when the most amazing sunset began to form on the horizon, the sky filled with reds and orange gold.
My trip may have started with a hectic whirl of activity, but this haven of peace and quiet highlighted the incredible contrasts that Vietnam offers.
First published in the Mail Online - October 2017
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