Chloe has been very supportive and helpful during the purchase of our flight tickets up to the online check in before our departure to Hanoi.
Very, very helpful team. One of our party had to change her date and Trevor and team were hugely supportive and helpful.
Seymour is an absolute asset to your company - he was brilliant!
Callum Patel is a credit to your company - he always makes using DialAflight a true pleasure
Samuel was very helpful and went above and beyond for us which was very much appreciated
Quick no nonsense service. Ivor was always available to answer queries quickly. Very pleased with service.
All as expected. Good communication.
Very helpful and prompt responses from you as always. I have already recommended you to friends
I have been with DialAFlight for a few years and I am always very happy and satisfied with them. It is the best service and support you can have.
Manny was 'with us' all the way!
Thank you for the excellent help in sorting flights and then making all those changes that came along. Will be coming to you for the next trip.
Tristan organised our flights to Vietnam and all went smoothly.
Fantastic service, well done once again.
Excellent as always
Everything fine and many thanks for your help Travis
Outstanding customer service as ever. It is a pleasure dealing with you guys
Enjoyed working with the team, took the hassle away.
DialAFlight's arrangements and information provided were second to none. Brilliant service throughout
Stacey and Dexter came up trumps yet again.The second holiday we have experienced with DialAFlight and it won't be the last.
Russell who looked after us is wonderful - a true professional - and we won't hesitate to book again through him
Patrick was very helpful. I had to rebook quickly because of Coronavirus and he took all the hassle out of booking.
Excellent service as all always, thanks Alex
Everything we booked with you was absolutely perfect - highly recommend
Fraser is awesome, always books us fantastic flights.
Another fantastic trip organised by Ivor - one month travelling through south east Asia
Noah was amazing and his colleague even checked me in and booked my seat on the plane when I was having trouble doing so online. I will certainly always use DialAFlight from now on. I give 5 stars for customer service.
Would highly recommend DiaLAFlight and this is the 3rd year we have used them. Very helpful, polite and efficient. Always deliver good flights with great prices.
Dealt with Larry for our trip to Vietnam. Fantastic service. Always happy to help on my many queries but always put my mind at rest knowing it was all taken care of. Absolutely fantastic company to use and I will be recommending him to all my friends, family and being a hairdresser, all my clients!
DialAFlight ticks all the boxes. Second time we have used this company and both times we had the same travel manager, Russ. Excellent personal touch. We’re ready to book again
Next time don't sit me directly behind the screaming babies!
Vietnam is tricky to pin down. It's colourful but austere; hard-working but playful. And it's impossible to ignore the war that has left an indelible mark, culturally and historically.
This long, slim country of incredible natural beauty has a coastline groaning with inviting sandy stretches and tropical islands off the south-west and southern tip.
'War tourism' is part of the experience, and Americans make up the greatest proportion of Western visitors. But the country has been rebuilt, the trees replanted and the Vietnamese look to the future, not the past. It has one of south-east Asia's fastest-growing economies and has set its sights on officially becoming a developed nation during the course of 2020. The atmosphere is vibrant and the welcome is smiling.
In the capital Hanoi, where my trip begins, the foggy city is brightened by sprays of peach blossom and kumquat trees.
There's plenty to see – and not nearly enough time to take it all in. Walking solemnly past Ho Chi Minh's body in a glass box guarded by four uniformed men is strange. Visiting the Hanoi Hilton prison, where communists and then GIs were interned, is horrifying.
The late Senator John McCain's jumpsuit, kit and parachute are on show. He was shot down flying a Skyhawk in 1967 and imprisoned in Vietnam until 1973.
There are pictures of GIs eating Thanksgiving dinner, playing pool or cards, smiling. A former PoW, who was held here for nearly six years, told me these photographs were set-ups. This was no holiday camp.
But for many years McCain, who died in 2018, had made a habit of returning to Vietnam and staying in the same room at the Metropole Hotel. On one of my visits a few years ago, I even saw him in the hotel bar.
This wonderful colonial hotel, with its prettily lit outdoor pool, is in the heart of the old city just a short walk from his former prison.
Hanoi is the place to try street food – and it's cheap. The '36 streets and 36 wares' in the Old Quarter, which dates from the 11th century, brim with markets and delicious-smelling brews.
Pop-up food stalls line the pavements. People sit on tiny stools eating from bowls.
We travel further south, to Hue and Hoi An on the central coast. In Hue, you can see the remnants of Vietnam's past when emperors ruled and grand palaces such as the former Imperial Citadel – a Unesco World Heritage Site – and mausoleums were built in their honour. The Tu Duc and Khai Dinh tombs from the Nguyen dynasty are ornate, elaborate and dripping in gold.
At the Tu Duc tomb, there's a large stone tablet with the lament of the emperor, who had 150 concubines yet never managed to produce an heir.
Hoi An is relaxed and bars are filled with gap-yearers. This is the place to have a suit whipped up.
Then it was on to Ho Chi Minh City, still commonly known as Saigon. This sophisticated city is home to millions of scooters that navigate the streets like dancing ants.
There's more war tourism here – from the harrowing War Remnants museum, which focuses on the grisly effects of Agent Orange and the Cu Chi tunnels outside the city.
The prospect of crawling on my hands and knees in the dark puts me off going inside. Just being at the entrance to this extraordinary network system, 124 miles in length, used by the Viet Cong during the war, gives me the shivers.
Back in town you can wander hassle-free, day or night. The market is hot, sticky and heady. In the surrounding streets, you can have a pedicure for a few pounds.
But Saigon also does high-end pampering beautifully. The Park Hyatt has city glamour. The wonderful swimming pool, three floors up and surrounded by trees, is long enough to do decent laps.
If you want to feel the sand between your perfectly manicured toes, Saigon is any easy jumping-off point for islands off the South and South-West coast such as Con Dao and Phu Quoc.
At Con Dao the Six Senses resort is perched discreetly on a mile-long beach. Con Dao was once a prison island, set up by the French in 1861, and you can still visit the great, eerie buildings in the main town.
You can walk, run, swim, cycle, do all manner of water sports and even learn how to cook the fragrant Vietnamese delicacies we've been enjoying.
Relaxation is the theme. By the end of the week, I feel well-nourished in mind and body – and more than ready to sing the praises of this captivating country.
First published in the Daily Mail - January 2020
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